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Most Common Technical Errors on New ITR e-Filing 2.0 Portal

Technical Errors on New Income Tax Web Portal

The Income Tax Department launched the new website of Income Tax on June 7th, 2021. The website has had various technical problems since its launch. One of these is the problem related to ITR. Let’s know it in detail here.

Various Errors Related to ITR

People were excited about the new Income Tax website, but after the launch, they are facing various problems with it. The long list of problems also includes problems related to ITR filing, due to which people are getting frustrated. It is obvious that ITR filing is one of the main functions of the Income Tax website, along with other functions. But right now, the website is not able to perform its main function properly.

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    Common ITR Issues Faced by Taxpayers in FY 2024-25

    • Error 1: The income tax portal has been issuing an error for the past few days, making it impossible to download the AIS and TIS Data. According to the given challenges in the ITR filing, it would be mindful to think about extending the additional deadline by 2 to 3 weeks. The lack of these important records significantly complicates the tax filing process. Here is the error below –
    AIS Error
    • Error 2: While submitting the return in ITR-2, the Assessee is facing the following validation error. This error is not coming while filing ITR-3:
      • In Schedule CG, the value of b1eii should be: (a) the difference of B1eiA and B1eiB, if eiA > eiB, else 0, if the date of acquisition is before 23 July 2024 and the transfer is on or after 23rd July 2024; (b) 0 in any other case.
    • Error 3: While submitting the return in ITR-2, the Assessee is facing the following validation error. This error is not coming while filing ITR-3: In schedule CG, the dropdown at sl. no. B10a, &; Whether the date of limitation /withdrawal was before 23rd July 2024 & is not selected.
    • Error 4: While submitting the return in ITR-2, the Assessee is facing the following validation error:
      • In Schedule Part-BTI, Sl. No. 15 Aggregate Income of Schedule B-TI is not equal to Sl. No. 12 – 13 + 14

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    Disclaimer:- "All the information given is from credible and authentic resources and has been published after moderation. Any change in detail or information other than fact must be considered a human error. The blog we write is to provide updated information. You can raise any query on matters related to blog content. Also, note that we don’t provide any type of consultancy so we are sorry for being unable to reply to consultancy queries. Also, we do mention that our replies are solely on a practical basis and we advise you to cross verify with professional authorities for a fact check."

    Published by CA Vineeta
    Hi,I am Vineeta Sharma. I am a chartered accountant. I have done my (B.Com) from Rajasthan University. I have keen interest in taxation field.
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    899 thoughts on "Most Common Technical Errors on New ITR e-Filing 2.0 Portal"

    1. I tried to file my income tax return for AY 2021-22 yesterday. After filling the personal details and press ‘confirm’. a message appears saying that you have already filed return and go to revised return. Actually this is my original return and I could not move forward with filing.
      Would anyone else experience the same problem?

        1. After filling the ITR-1 under Prepare & submit method, Iam not getting receipt number even after filling OTP in the dedicated space. I tried several times with several OTPs . As a result the data remained in Drafts only. Instead of harassing the filers with imperfect new portal why not you allow old system for the assessment year 2021-2022. ?

      1. Facing the same issue for one of my clients. I filed it and went through verification but i am unable to see it on the portal now

    2. ITR-2 filing on ITDe-filing is pathetic,software not designed properly, it does not auto uploads all TDS information from 26, throws error for gross dividend value not matching with sum of break up in 5 periods, when summed value matches with gross dividend.. After clearing all these errors , return got validated and verified but errored when Submit button clicked . As it throws Schema error occurred while submitting your form, please try later. I am desperately trying to submit return several times, with bad luck getting same error message.

    3. I have been trying to file income tax for AY2021-22->ITR2
      In the very first schedule – Personal Information, Under the Status I have it as ‘Individual’ and the filed is grayed out. And there is an Error : Status is mandatory
      This new online portal is a crap, can’t even get past the General Information section. Tried Chrome, IE, Edge but stuck at saving General Information due to above error.
      Any help will be appreciated

    4. While moving to the ITNS-280 challan filling for e-paying tax from the efiling portal, the data required need to be filled up again. This work can be minimized by prefilling the required data from the efiling portal.

    5. I filed my ITR-1 today and e-verification also was successful. But currently filed return is not shown in the returns filed page. Hence acknowledgement and ITR-1 Sahaj could not be downloaded. While showing the successful everification page, acknowledgement download option is given at the bottom left. This acknowledgment fonts are very small and not readable and instead “₹” symbol is in the amount column, it shows “V”.

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