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Most Common Technical Errors on New ITR e-Filing 2.0 Portal

Technical Errors on New Income Tax Web Portal

The Income Tax Department launched the new website of Income Tax on June 7th, 2021. The website has had various technical problems since its launch. One of these is the problem related to ITR. Let’s know it in detail here.

Various Errors Related to ITR

People were excited about the new Income Tax website, but after the launch, they are facing various problems with it. The long list of problems also includes problems related to ITR filing, due to which people are getting frustrated. It is obvious that ITR filing is one of the main functions of the Income Tax website, along with other functions. But right now, the website is not able to perform its main function properly.

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    Common ITR Issues Faced by Taxpayers in FY 2024-25

    • Error 1: The income tax portal has been issuing an error for the past few days, making it impossible to download the AIS and TIS Data. According to the given challenges in the ITR filing, it would be mindful to think about extending the additional deadline by 2 to 3 weeks. The lack of these important records significantly complicates the tax filing process. Here is the error below –
    AIS Error
    • Error 2: While submitting the return in ITR-2, the Assessee is facing the following validation error. This error is not coming while filing ITR-3:
      • In Schedule CG, the value of b1eii should be: (a) the difference of B1eiA and B1eiB, if eiA > eiB, else 0, if the date of acquisition is before 23 July 2024 and the transfer is on or after 23rd July 2024; (b) 0 in any other case.
    • Error 3: While submitting the return in ITR-2, the Assessee is facing the following validation error. This error is not coming while filing ITR-3: In schedule CG, the dropdown at sl. no. B10a, &; Whether the date of limitation /withdrawal was before 23rd July 2024 & is not selected.
    • Error 4: While submitting the return in ITR-2, the Assessee is facing the following validation error:
      • In Schedule Part-BTI, Sl. No. 15 Aggregate Income of Schedule B-TI is not equal to Sl. No. 12 – 13 + 14

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    Disclaimer:- "All the information given is from credible and authentic resources and has been published after moderation. Any change in detail or information other than fact must be considered a human error. The blog we write is to provide updated information. You can raise any query on matters related to blog content. Also, note that we don’t provide any type of consultancy so we are sorry for being unable to reply to consultancy queries. Also, we do mention that our replies are solely on a practical basis and we advise you to cross verify with professional authorities for a fact check."

    Published by CA Vineeta
    Hi,I am Vineeta Sharma. I am a chartered accountant. I have done my (B.Com) from Rajasthan University. I have keen interest in taxation field.
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    899 thoughts on "Most Common Technical Errors on New ITR e-Filing 2.0 Portal"

    1. When i am trying to upload return through offline utility, Schema error is coming and when preparing the return online then it showing errorn pls put bank name and when i am clicking on updating bank name , system goes on processing …………….
      seriuosly worst website..

    2. Facing the same problem. ITR filing portal should be foolproof and thoroughly tested for glitches before launching. I don’t understand how such a faulty site with multiple errors all across has been thrust upon the taxpayers. Wasted the whole night yesterday but could not submit ITR Form 2 despite filling everything. Also, there is no option to modify capital gains. If you have to edit it, you need to discard the entire return and fill a new form all over again! What a third class site!

      1. Sir If you want to modify cg open the cg schedule. On top right press expand all. Select stcg or ltcg as required. Your previous entries will come. Be sure to tick under 111A and modify your values. Dont forget to enter quarterly values.

    3. While filing the ITR2, I get the following message:
      Error description:
      In Schedule OS, Sl. No. 10 the quarterly break up of Dividend Income (i+ii+iii+iv+v) is not equal to [1a – DTAA Dividend -System calculated value at 3aii] of Schedule OS
      Suggestion:
      Please provide the quarterly break up of Dividend Income equal to [1a – DTAA Dividend -System calculated value at 3aii] of Schedule OS
      I have checked all the inputs several times. They are correct. So, do not know what I should do.

      1. I do encounter same error. And same has been referred to IT dept. so far no response, i tried contacting through phone/chat. No response from dept. Sent couple of emails, no response.

      2. I too face the same problem while uploading/e-verification. Error is same as you have mentioned above. Despite best efforts not succeeded for the past one month. If you happen to get the solution pl inform me by e mail pl. thanks.

      3. This problem of breakup of divident income is resolved as of 24/07/2021 . I uploaded my return after successfully validating it

    4. Form 26 AS is not shown in this new website. Until you see 26AS you cannot fill up return. So unable to proceed.

      1. I have been wasting my time with the e-filing portal for the past two days. Trying to file my return for AY 21-22. Unable to complete the task. Unable to upload the file in the form.

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