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Most Common Technical Errors on New ITR e-Filing 2.0 Portal

Technical Errors on New Income Tax Web Portal

The Income Tax Department launched the new website of Income Tax on June 7th, 2021. The website has had various technical problems since its launch. One of these is the problem related to ITR. Let’s know it in detail here.

Various Errors Related to ITR

People were excited about the new Income Tax website, but after the launch, they are facing various problems with it. The long list of problems also includes problems related to ITR filing, due to which people are getting frustrated. It is obvious that ITR filing is one of the main functions of the Income Tax website, along with other functions. But right now, the website is not able to perform its main function properly.

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    Common ITR Issues Faced by Taxpayers in FY 2024-25

    • Error 1: The income tax portal has been issuing an error for the past few days, making it impossible to download the AIS and TIS Data. According to the given challenges in the ITR filing, it would be mindful to think about extending the additional deadline by 2 to 3 weeks. The lack of these important records significantly complicates the tax filing process. Here is the error below –
    AIS Error
    • Error 2: While submitting the return in ITR-2, the Assessee is facing the following validation error. This error is not coming while filing ITR-3:
      • In Schedule CG, the value of b1eii should be: (a) the difference of B1eiA and B1eiB, if eiA > eiB, else 0, if the date of acquisition is before 23 July 2024 and the transfer is on or after 23rd July 2024; (b) 0 in any other case.
    • Error 3: While submitting the return in ITR-2, the Assessee is facing the following validation error. This error is not coming while filing ITR-3: In schedule CG, the dropdown at sl. no. B10a, &; Whether the date of limitation /withdrawal was before 23rd July 2024 & is not selected.
    • Error 4: While submitting the return in ITR-2, the Assessee is facing the following validation error:
      • In Schedule Part-BTI, Sl. No. 15 Aggregate Income of Schedule B-TI is not equal to Sl. No. 12 – 13 + 14

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    Published by CA Vineeta
    Hi,I am Vineeta Sharma. I am a chartered accountant. I have done my (B.Com) from Rajasthan University. I have keen interest in taxation field.
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    899 thoughts on "Most Common Technical Errors on New ITR e-Filing 2.0 Portal"

      1. To understand what you are trying to say, the english must be translated back to your native tongue and re-written in English.
        I will try one here .. problem #5
        “Refund requests are not being made”.
        Whatever that means .. I will try to correct it
        — Tax refund is not calculated correctly.

        1. There I mean that taxpayers are not able to request for refund on the new portal. Tax calculation usually takes place when taxpayer requests for refund. But the new portal is not allowing users to request for delayed (by govt.) refunds. “Calculation is the other thing”.

    1. Sir,
      At the time of validation, it gives an error, “Please enter the bank name”, And the hyperlink doesn’t work. It keeps on loading/processing.
      Any suggestion to resolve this issue

    2. I have encountered several problems in preparing and filing ITR2. Details of the bank accounts do not show correctly and I am asked to enter the bank name though the IFSC no shown is correct and indicates the bank name. The PAN profile shows the bank account as validated but the ITR shows not validated. After getting the draft ITR validated, when I tried to upload the file and submit the return, I am told there is a schema error and asked to try later. It is difficult to correct any errors shown as one cannot go back to the relevant schedule, nor does the software show the error. Nor can the draft be saved at that stage. We can neither go back nor forward. The “loading” goes on indefinitely and one has to quit. If one uses a saved draft, he has to still start from the beginning.

    3. Still errors in TDS form – inputs vanish post saving, Filling form vi is a nightmare, continuous error at the time of validation with no error whatsoever. Nightmare !!

      1. We are facing a lot of problems, such as 26AS showing the TDS amount, not reflected in the pre-filled TDS page. Pre-filled TDS amount can not be edited this new IT PORTAL. It will be better for this year OLD IT PORTAL should be continued.

    4. while validating my itr for ay 2021 22, error (enter valid bank name) appears persistently, As indicated in the error notification, I click error description to resolve. The error showing the page is loading, loading continuously. After 10 to 15 minutes, the website closed. .Pl. help in this regard

      1. This problem is resolved and I have successfully completed and validated itr2 return as of 24/07/2021 .now there is problem of schema error for e verification

        1. I am getting this error:

          [#/ITR/ITR2/TaxReturnPreparer: required key [IdentificationNoOfTRP] not found, #/ITR/ITR2/TaxReturnPreparer: required key [NameOfTRP] not found];#;Please contact the developer of your utility with the error key

          I am seeing this erro from last 2 days, and tried re-starting the form as well as using their tool. Nothing seems to be working. What to do?

          1. I’m facing Same error.

            I think when there is refund than the TRP no is essential.

            On last page of verification it is asking for TRP no, Tax return preparer
            number .

          2. I think there is no need to give refund amount in TRP section because its not filed
            by TRP. Refund from previous page should be considered.

            This worked for me, but please double check this at your end.

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