The Income Tax Department launched the new website of Income Tax on June 7th, 2021. The website has had various technical problems since its launch. One of these is the problem related to ITR. Let’s know it in detail here.
Various Errors Related to ITR
People were excited about the new Income Tax website, but after the launch, they are facing various problems with it. The long list of problems also includes problems related to ITR filing, due to which people are getting frustrated. It is obvious that ITR filing is one of the main functions of the Income Tax website, along with other functions. But right now, the website is not able to perform its main function properly.
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Common ITR Issues Faced by Taxpayers in FY 2024-25
- Error 1: The income tax portal has been issuing an error for the past few days, making it impossible to download the AIS and TIS Data. According to the given challenges in the ITR filing, it would be mindful to think about extending the additional deadline by 2 to 3 weeks. The lack of these important records significantly complicates the tax filing process. Here is the error below –
- Error 2: While submitting the return in ITR-2, the Assessee is facing the following validation error. This error is not coming while filing ITR-3:
- In Schedule CG, the value of b1eii should be: (a) the difference of B1eiA and B1eiB, if eiA > eiB, else 0, if the date of acquisition is before 23 July 2024 and the transfer is on or after 23rd July 2024; (b) 0 in any other case.
- Error 3: While submitting the return in ITR-2, the Assessee is facing the following validation error. This error is not coming while filing ITR-3: In schedule CG, the dropdown at sl. no. B10a, &; Whether the date of limitation /withdrawal was before 23rd July 2024 & is not selected.
- Error 4: While submitting the return in ITR-2, the Assessee is facing the following validation error:
- In Schedule Part-BTI, Sl. No. 15 Aggregate Income of Schedule B-TI is not equal to Sl. No. 12 – 13 + 14
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i did not filed my ITR for the Assessment Year 2021-22, but at the time of filling error showing your return already been filed, not allow to resubmit
When I am going to submit for my ITR , there is showing a error that : Validation completed -1 Errors Found
Please click on respective error description to resolve the error and to proceed further
Category of defect A :You will not be allowed to upload the return. Kindly correct below errors in order to proceed further.
Error Description Suggestion
1. You can not file return under section as the time limit to file the return under this section is over
What should I do ? please suggest me.
I am also facing the same issue. I have raised a complaint and they have asked to send an email to efilingwebmanager@incometax.gov.in with error screenshot and pancard copy in a zip file. And this is the response I got from them.
Resolution: “With respect to the concern raised by you, kindly retry now with the latest Offline json utility from the e-Filing portal http://www.incometax.gov.in You’re requested to start “”Fresh filing”” of the ITR form instead of resume filing of the saved Draft.If issue persists, kindly attach and share the following details at efilingwebmanager@incometax.gov.in • PAN & Contact Details • Download JSON file • Error screen shot Note: Kindly attach the documents in ZIP (.zip) format only, otherwise your request will not be processed.”
I even tried the offline JSON Utility but ended up with same error as in online portal. I have sent an email about this also. But there after no response from them.
I think the new portal is with full of bugs that they need to fix them all asap.
BTB if you are able to solve this issue, please do let me know at : athularjunan@gmail.com
Thanks,
Athul
I am also getting same error. Please leave a solution if u get one.
Today I also get the same error, got any resolution?
Facing the same error….do tell the solution incase you find one
have you got any solution
in case you find any solution please let us know.
In personal information change Filing Section to 139(4) Belated- Return filed after due date. if you had to pay due fine
I have come across t same error message.
In fact t filing section in profile page is not responding.
One can only proceed only when sec 139(4) circle gets activated
But HOW…. any idea
Thanks
buro
Download the latest offline filing utility and select 139(4) first time itself while filling in the form . Was not able to select 139(4) in the online filing
Hi All, you can also do a new online filing and select 139(4) first time itself while filling in the new online form.It works as well.
I too got the same error while filing ITR-1 for my wife. But after selection filling after due date it is getting submitted to IT without any fine. The IT department is not al all responding
This is the first time I will be filing ITR.
But as a non-resident, I am unable to register my PAN on the new website.
My mobile number is from out of India. And as a non-resident, I should be able to register myself with the OTP received in my e-mail only.
But the website does not let me register without OTP received on mobile, which a person with mobile number out of India does not receive.
Have been contacting help desk since almost a week. First I was told to email webservicemanager,which I did. Then after 2 days, help desk rep took my information and said she will submit the request to solve the problem. It has been 3 days already, but I still cannot register my PAN on the new website
I am getting “ITD-EXEC2003 Life Cycle error” while raising a refund reissue request. Can anyone help how to resolve it?
I am facing problem in filling HRA on portal and utility both. Its not allowing to enter HRA amount, I am getting this error “Exemption of HRA u/s 10(13A) shall not be more than minimum of HRA received or 50% of (Basic + DA)” when even try to fill even Re.1 in section. Due to which I am getting tax liability and advance tax due penalty and not able to complete ITR filing.
I discussed whit CA and Income Tax Customer Care they are saying other people also facing similar issue. The thing is what will happen if we are not able to fill it on time 🙁
Any other person getting this error ?
Hi Rohit,
Have this HRA error has been resolved for you?
HI Rohit,
am also facing the same error. Have u able to solve this?
Hey Amit,
Apology for late reply, I am seeing your message just now.
No it was not resolved immediately, I got mail from CPC ITR team today for its resolution. But still I am not sure if its resolved or not.
I paid to CA to file via his software, then I checked json and found that software break my basic salary into two heads one as basic and other as HRA head (with value higher than actual HRA) and then it allowed to add HRA value as well. Also that higher value required thing was also an issue because after 2-3 hours of filing I tried, it allowed to enter same value in HRA salary head and allowing same value in HRA allowance.
I hope you were able to file on time.
Even i am facing the same issue. Not able to declare HRA amount, getting the same error as yours.
Were you able to solve it.
You need to provide the breakup of the salary in 17(1) then it will accept the HRA amount
Adding the salary breakup worked. Thanks