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Most Common Technical Errors on New ITR e-Filing 2.0 Portal

Technical Errors on New Income Tax Web Portal

The Income Tax Department launched the new website of Income Tax on June 7th, 2021. The website has had various technical problems since its launch. One of these is the problem related to ITR. Let’s know it in detail here.

Various Errors Related to ITR

People were excited about the new Income Tax website, but after the launch, they are facing various problems with it. The long list of problems also includes problems related to ITR filing, due to which people are getting frustrated. It is obvious that ITR filing is one of the main functions of the Income Tax website, along with other functions. But right now, the website is not able to perform its main function properly.

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    Common ITR Issues Faced by Taxpayers in FY 2024-25

    • Error 1: The income tax portal has been issuing an error for the past few days, making it impossible to download the AIS and TIS Data. According to the given challenges in the ITR filing, it would be mindful to think about extending the additional deadline by 2 to 3 weeks. The lack of these important records significantly complicates the tax filing process. Here is the error below –
    AIS Error
    • Error 2: While submitting the return in ITR-2, the Assessee is facing the following validation error. This error is not coming while filing ITR-3:
      • In Schedule CG, the value of b1eii should be: (a) the difference of B1eiA and B1eiB, if eiA > eiB, else 0, if the date of acquisition is before 23 July 2024 and the transfer is on or after 23rd July 2024; (b) 0 in any other case.
    • Error 3: While submitting the return in ITR-2, the Assessee is facing the following validation error. This error is not coming while filing ITR-3: In schedule CG, the dropdown at sl. no. B10a, &; Whether the date of limitation /withdrawal was before 23rd July 2024 & is not selected.
    • Error 4: While submitting the return in ITR-2, the Assessee is facing the following validation error:
      • In Schedule Part-BTI, Sl. No. 15 Aggregate Income of Schedule B-TI is not equal to Sl. No. 12 – 13 + 14

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    Disclaimer:- "All the information given is from credible and authentic resources and has been published after moderation. Any change in detail or information other than fact must be considered a human error. The blog we write is to provide updated information. You can raise any query on matters related to blog content. Also, note that we don’t provide any type of consultancy so we are sorry for being unable to reply to consultancy queries. Also, we do mention that our replies are solely on a practical basis and we advise you to cross verify with professional authorities for a fact check."

    Published by CA Vineeta
    Hi,I am Vineeta Sharma. I am a chartered accountant. I have done my (B.Com) from Rajasthan University. I have keen interest in taxation field.
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    899 thoughts on "Most Common Technical Errors on New ITR e-Filing 2.0 Portal"

    1. Need help to clear below error while online ITR 2
      1. Please select the drop down of head of income for which corresponding income offered
      2. Please select the radio button for the field TDS credit relating to Self/Other Person.

      1. Go to Schedule TDS Paid . Select Tax deduct at source. There will be two options . Self and others. Click on Self .
        In the same menu , scroll down . There will be an option to select ” head of income for which Tax deducted at source ” Select option from drop down menu ie Income from other source / House property etc.”

        1. Thanks, but it has to be done for every TDS entry. So I have 54 dividend entries and hence 54 TDS entries – do I have to manually do it for every one of those 54? If there is any bulk update method, then pls guide.

          Thanks

      2. how to fix this error- ‘Please select radio button for the field TDS credit relating to Self/Other Person in Schedule TDS 2’

    2. Form 3CA/CD has been filed by Chartered Accountant but while accepting the form by the assessee and proceeding to sign the form with the help of DSC the error is showing as “Something went wrong Please try after sometime” and due to which I am not able to accept the 3CD form and sign with DSC. Also I have checked in my profile under key person category that DSC has been registered of the person who is responsible for signing the form with DSC. Kindly help with the problem.

      1. While filing ITR 1, radio buttons for answering one of three questions are not working. I can’t move further till I click this radio button. Some times , confirmation of each segment not working even after modifications. Pl let me know the solution.

    3. Hi
      While validating ITR, I am getting an error saying-
      Please enter amount against nature of Exempt allowances.
      Can some one help me how to resolve this issue. All the deductions are already been filled under total deduction section.
      Thanks

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