The Income Tax Department launched the new website of Income Tax on June 7th, 2021. The website has had various technical problems since its launch. One of these is the problem related to ITR. Let’s know it in detail here.
Various Errors Related to ITR
People were excited about the new Income Tax website, but after the launch, they are facing various problems with it. The long list of problems also includes problems related to ITR filing, due to which people are getting frustrated. It is obvious that ITR filing is one of the main functions of the Income Tax website, along with other functions. But right now, the website is not able to perform its main function properly.
Submit Query for Error Free Return Filing Software
Common ITR Issues Faced by Taxpayers in FY 2024-25
- Error 1: The income tax portal has been issuing an error for the past few days, making it impossible to download the AIS and TIS Data. According to the given challenges in the ITR filing, it would be mindful to think about extending the additional deadline by 2 to 3 weeks. The lack of these important records significantly complicates the tax filing process. Here is the error below –
- Error 2: While submitting the return in ITR-2, the Assessee is facing the following validation error. This error is not coming while filing ITR-3:
- In Schedule CG, the value of b1eii should be: (a) the difference of B1eiA and B1eiB, if eiA > eiB, else 0, if the date of acquisition is before 23 July 2024 and the transfer is on or after 23rd July 2024; (b) 0 in any other case.
- Error 3: While submitting the return in ITR-2, the Assessee is facing the following validation error. This error is not coming while filing ITR-3: In schedule CG, the dropdown at sl. no. B10a, &; Whether the date of limitation /withdrawal was before 23rd July 2024 & is not selected.
- Error 4: While submitting the return in ITR-2, the Assessee is facing the following validation error:
- In Schedule Part-BTI, Sl. No. 15 Aggregate Income of Schedule B-TI is not equal to Sl. No. 12 – 13 + 14
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Unable to confirm personal details and hence unable to feed any data for the return.
I am also not able to confirm personal information & proceed with gross total income. Next options are not enabled.
vile validate next page is not coming and validation not processed wile submitting online filling
I am not able to confirm personal information & proceed with gross total income. Next option is not enabled.
Could you, by any chance, get this problem of confirming personal info solved ?
I downloaded the offline Desktop version “ITDe-Filing-2022 Setup 1.1.8” utility in July 2022. I get the message “Schema error occurred while submitting your form, please try later” when uploading the form after successful validation. What should I do now? I have painfully entered my returns, do I have to reenter them in another utility if this version does not work?
For all those who were asking regarding the message of error like “schedule IT/tax payment -01-challan se no. Expected;number, found : string ## please contact developer of the utility for the error.
Here I got the solutions, I asked on twitter and tagged income tax department Twitter handle. They reply & told to download latest version.
Actually there are 2 updates on 06th of July. i.e. version 1.1.08 & in the evening new version came i.e version 1.1.10.
So kindly download latest version & try. I am sure problem will be resolved.
Refer these tweet if needed ;-
https://twitter.com/IncomeTaxIndia/status/1545363266884423682?t=vwhcronQWiHplM2GkGWWdQ&s=19
THANKS. PROBLEM SOLVED
Thanks Parth, I was facing the same issue and remedy suggested by you worked perfectly. By downloading latest version of Offline tool, I could successfully file my Return.
IN MY CASE THERE ARE NOT SHOWING THE OPTION OF ITR 5 WHILE FILLING.
Schema error occur while submitting your return. Please give advice for rectification of this error
I got the same schema error and was able to resolve it. Hope this helps some other people.
In my case, I started with the version 1.1.8 tool, entered all the details, passed validation, and at the step of uploading the returns, got the schema error. I learnt that there is a new 1.1.10 version. I downloaded it and tried to submit it, but it also showed the same error. Here is how I was able to resolve it:
1. From the desktop tool, download the JSON file of the filled return.
2. On your windows machine, clear the temporary data. Goto c:\users\\AppData\Roaming. Enable viewing hidden files in your file explorer if you cannot see AppData.
3. Delete all the folders starting with ITe-filing….
4. Start the version 1.1.10 desktop tool. Your saved draft will be gone.
5. Start a new filing and import the JSON file from step 1.
6. Fix and validate errors and file the returns, it should go through.
It seems even after upgrading the tool, it still uses the old cache on the computer. A bug which they should fix.
Yes same problem facing
Am getting the same Schema error while uploading but am using version 1.1.10. Communication with the Income Tax Department on their grievance portal has yielded a very poor response as yet. Just wanted to know if you have been to overcome this issue ?
While filing ITR 1, radio buttons for answering one of three questions are not working. I can’t move further till I select this radio button.
I am also facing the same problem, unable to select the radio button after selecting ITR 1 form
I am also facing same issue, radio button not enable for giving “please answer the following question”
Big peanlty should be levied to infosys, there are so many problems
Try in EDGE browser
Not working in Edge as well
Sir,
[#/ITR/ITR1/TaxPayments/TaxPayment/0/SrlNoOfChaln: expected type: Number, found: String];#;Please contact the developer of your utility with the error key
facing the issue since 5 pm july 6. what to do
I was also getting the same error when was using offline utility. I filed online today and it is done without any other. So try online or download latest utility 1.1.10
Error message while verifying noticed 06.07.2022@10PM#/ITR/ITR1/TaxPayments/TaxPayment/0/SrlNoOfChaln: expected type: Number, found: String];#;Please contact the developer of your utility with the error key
While filing ITR 1, radio buttons for answering one of three questions are not working. I can’t move further till I click this radio button. Some times , confirmation of each segment not working even after modifications.
USE OTHER BROWSER
Similar error: Can someone please help.
“[#/ITR/ITR1/CreationInfo/IntermediaryCity: expected maxLength: 25, actual: 26];#;Please contact the developer of your utility with the error key”
same error for me also , is it resolved ??? I raised from last week still IT department not resolved still now .
I am also getting the same error, sent a grievance mail to IT, but no solution yet.
I was going through all the comments and thought I should give it a try, so I downloaded desktop utility version for ITR filing, and it worked for me. I was able to file ITR.
July 6, 2022 at 8:59 pm [#/ITR/ITR2/ScheduleIT/TaxPayment/0/SrlNoOfChaln: expected type: Number, found: String, #/ITR/ITR2/ScheduleIT/TaxPayment/1/SrlNoOfChaln: expected type: Number, found: String];#;Please contact the developer of your utility with the error key
July 6, 2022 at 3:59 pm
[#/ITR/ITR2/ScheduleIT/TaxPayment/0/SrlNoOfChaln: expected type: Number, found: String, #/ITR/ITR2/ScheduleIT/TaxPayment/1/SrlNoOfChaln: expected type: Number, found: String];#;Please contact the developer of your utility with the error key
Please fix this bug:
[#/ITR/ITR2/ScheduleIT/TaxPayment/0/SrlNoOfChaln: expected type: Number, found: String, #/ITR/ITR2/ScheduleIT/TaxPayment/1/SrlNoOfChaln: expected type: Number, found: String];#;Please contact the developer of your utility with the error key
The return has been validated successfully without any error.
same here.
please inform if you find any solution or your problem is resolved.
thank you
yes please post a comment here if it starts working or if there is a solution to this problem –
when validation is successful but verifying ITR-2 gives the error: [#/ITR/ITR2/ScheduleIT/TaxPayment/0/SrlNoOfChaln: expected type: Number, found: String, #/ITR/ITR2/ScheduleIT/TaxPayment/1/SrlNoOfChaln: expected type: Number, found: String];#;Please contact the developer of your utility with the error key
I am facing same error
there is NO problem in verifying this morning – i did a quick confirmation of each part of the ITR and did a validation again – and then submitted for verification – it went through , without any problem – no error like yesterday –
Hi
Your issue is resolved?
I am facing similar error .income tax department has to rectify it,I think it is slow speed of website making us to get bored of filing a return.[#/ITR/ITR2/ScheduleIT/TaxPayment/0/SrlNoOfChaln: expected type: Number, found: String];#;Please contact the developer of your utility with the error key
Have the same issue since morning today
[#/ITR/ITR2/ScheduleIT/TaxPayment/0/SrlNoOfChaln: expected type: Number, found: String, #/ITR/ITR2/ScheduleIT/TaxPayment/1/SrlNoOfChaln: expected type: Number, found: String];#;Please contact the developer of your utility with the error key
Sir,
While submitting the itr-1 getting the following error message. Please do help.
[#/ITR/ITR1/TaxPayments/TaxPayment/0/SrlNoOfChaln: expected type: Number, found: String];#;Please contact the developer of your utility with the error key
what to do
I am getting string error while validating itr 2 online and schema error by off line mode since last 5 days
Raised grivence with cpc…..got reply update Microsoft net 3.5 do not use special characters…..but still problem persists.
If anybody can guide…..please help
Same issue since last 5 days
Please help in case you get solution
Please try now, I was facing this issue yesterday but was able to submit it today thanks
The return has been validated successfully without any error. But ultimately the following comment appeared. I fail to understand what this means. How to send the return now.
[#/ITR/ITR2/ScheduleIT/TaxPayment/0/SrlNoOfChaln: expected type: Number, found: String, #/ITR/ITR2/ScheduleIT/TaxPayment/1/SrlNoOfChaln: expected type: Number, found: String];#;Please contact the developer of your utility with the error key
The return has been validated successfully without any error.
Exactly the same error is coming for me also. Very irritating.
i too am facing the same problem today 6th Jul 2022 – validation of ITR2 is successful – how does one file the income tax return ? gives this error while verifying – [#/IT/ITR2/ScheduleIT/TaxPayment/0/SrlNoOfChain: expected type: Number, found: String];#;Please contact the developer of your utility with the error key
I am facing the same problem. Please,let me know any solution for this error.
I am also facing this problem, let me know if the problem resolved
[#/ITR/ITR2/ScheduleIT/TaxPayment/0/SrlNoOfChaln: expected type: Number, found: String, #/ITR/ITR2/ScheduleIT/TaxPayment/1/SrlNoOfChaln: expected type: Number, found: String];#;Please contact the developer of your utility with the error key
Facing the same error since 10 AM, tried every 30 min. problem persists
Same problem.. Does infosys at all test this portal? simple JS error on type casting. pls look into code in self assement tax section. error is there.
I am also facing the same error… can anybody update a fix here.
[#/ITR/ITR2/ScheduleIT/TaxPayment/0/SrlNoOfChaln: expected type: Number, found: String, #/ITR/ITR2/ScheduleIT/TaxPayment/1/SrlNoOfChaln: expected type: Number, found: String];#;Please contact the developer of your utility with the error key
The return has been validated successfully without any error.
Sir,
While submitting the itr-1 getting the following error message. Please do help.
[#/ITR/ITR1/TaxPayments/TaxPayment/0/SrlNoOfChaln: expected type: Number, found: String];#;Please contact the developer of your utility with the error key
Yes I am too facing this problem and feed up with return filing. First honestly pay tax and than to justify the same file return with continue technical problem in software from last 2 FY.
Facing the same error “[#/ITR/ITR1/TaxPayments/TaxPayment/0/SrlNoOfChaln: expected type: Number, found: String];#;Please contact the developer of your utility with the error key”
How to resolve this?
Hi… Joshi, I am also facing same problem from 2:00 pm [#/ITR/ITR1/TaxPayments/TaxPayment/0/SrlNoOfChaln: expected type: Number, found: String];#;Please contact the developer of your utility with the error
I am facing the same problem – SrlNoOfChaln: expected type: Number, found: String];#;Please contact the developer of your utility with the error key
Sir,
While submitting the itr-1 getting the following error message. Please do help.
[#/ITR/ITR1/TaxPayments/TaxPayment/0/SrlNoOfChaln: expected type: Number, found: String];#;Please contact the developer of your utility with the error key
sir,
i am facing the problem while filing itr1. option is not enable. please help me
I tried to file return using ITR-1 but I am not able to select the reason ubder heading “Are you filing the income tax return for any of the following reasons?”
The choice is not being highlighted on clicking it
while filing ITR 4 TDS deducted does not match with 26 AS. How to rectify auto filled deduction amount?
Just over right the amount you feel is right after cross checking
You can use Microsoft edge and clear the cache etc you will be able to file the ITR 1 online in the income tax portal. I tried and it is working now
Unable to verify online verification since last 10days trying everyday. Tried with different laptop and different browsers also.
Error: Something went wrong please try later.
Please resolve the issue ASAP on urgent basis.
Yeah, Me too facing this. (Error: Something went wrong please try later.)
Have raised tickets also, (6178800 and 6201053). Still not resolved.
I am facing the same issue “something went wrong please try later” while trying to verify ITR 2. Any idea if this issue has a solution?
I am also facing issues in filing ITR for a couple of weeks. Not able to confirm personal details and everything else is greyed out.Tried changing browser but had no success. Kindly help…
Hello,
Clear Browser catch file then it will work
Thanks
All done. Still unable to e-verify ITR V.
Hello Nilesh Bansal…..I have tried everything. No result. This problem was in the last year also. Last year I had to sent physical ITR V by speed post. This defect in the portal still not rectified. Ridiculous.
Facing problem while filing itr .personal information step ist not confirmed.what is the problem .plz help
I myself being not able to file my ITR 1 since last three days. I am also unable to confirm my personal details and proceed to next step. whats the reason.
Same here. Even if I confirm the details the site is saying to confirm the personal information again and again
Was this issue of your resolved? I am still facing the issue since last week .
Hi I too facing the same issue. Once i entered, i am unable to conform with green tick. If you got the solution please let me know.
I am also facing the same issue for the last few days.
While filling ITRs in the field name State under contact details showd “Outside India/Foreign” automatically and not alow to change the sate name.
Dear friend,
I also come across the same issue “Outside state/Foreign”, but i resolved the problem in the following way.
In Google chrome, On the right top, there is three dots in vertical manner. Click on the same and select more tools option and then clear browsing cache for all time. After than login again and file. Everything will be alright.
Dear Friends,
Please follow this steps, and you will get the success.
Hi
I tried above option still not working
Hi Raghuram…
Even after clearing the cache, still can’t resolve the issue. please try these step:
Initially, the field will be “Outside state/Foreign”. You just change the country field name in Address Details to some other country and afterward get back to India. “Outside state/Foreign” issue will be solved.
Vile conformation in e filling not updating