The Income Tax Department launched the new website of Income Tax on June 7th, 2021. The website has had various technical problems since its launch. One of these is the problem related to ITR. Let’s know it in detail here.
Various Errors Related to ITR
People were excited about the new Income Tax website, but after the launch, they are facing various problems with it. The long list of problems also includes problems related to ITR filing, due to which people are getting frustrated. It is obvious that ITR filing is one of the main functions of the Income Tax website, along with other functions. But right now, the website is not able to perform its main function properly.
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Common ITR Issues Faced by Taxpayers in FY 2024-25
- Error 1: While submitting the return in ITR-2, the Assessee is facing the following validation error. This error is not coming while filing ITR-3:
- In Schedule CG, the value of b1eii should be: (a) the difference of B1eiA and B1eiB, if eiA > eiB, else 0, if the date of acquisition is before 23 July 2024 and the transfer is on or after 23rd July 2024; (b) 0 in any other case.
- Error 2: While submitting the return in ITR-2, the Assessee is facing the following validation error. This error is not coming while filing ITR-3: In schedule CG, the dropdown at sl. no. B10a, &; Whether the date of limitation /withdrawal was before 23rd July 2024 & is not selected.
- Error 3: While submitting the return in ITR-2, the Assessee is facing the following validation error:
- In Schedule Part-BTI, Sl. No. 15 Aggregate Income of Schedule B-TI is not equal to Sl. No. 12 – 13 + 14
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i am facing constantly the error In Schedule VIA, deduction u/s 80DD, “Dependent with Disability” cannot be more than Rs 75,000
I am facing the same problem. The error i am getting is “In Schedule VIA, deduction u/s 80DD, “Dependent with Disability” cannot be more than Rs 75,000”
i am also facing same issue
Yes, I added the 80DD deduction and amount as ‘0’. And this error is gone away.
Deduction U/s 80DD “Dependent with disability” maximum allowed is Rs 75,000
Same error when filing ITR2 online. The bug is not removed.
Surprising why this is being picked in the first place.
neither the URL works for correcting the same.
Not sure how to raise a services ticket of buggy tool with IT dept
Facing same problem. Last date for filing is neaning . Please guide.
ITR 3 ALL OK.BUT SAME PROBLEM 80DD AMT 75000
Reverify salary breakup.
If any amount is zero (in my case, it was Prerequisites), just delete them and then reverify. it will go away.
To fix the validation errors for 2 items:
1. Sec 80U related error –> go and delete the schedule for 80U in Section VIA. clear cache, temp files, reboot machine and relogin
2. Sec 80DD related error –> go into section VIA, add 80DD schedule with 0 value. Save and confirm. validate and verify –> this worked for me.
If you get an error – “Exemption u/s 10(10) for gratuity shall not exceed income offered under the head salary under sub head gratuity receipt and cannot exceed Rs20 lakhs”
Verify that gratuity field and amount is correctly added under the Gross/head salary.
Delete the Gratuity exemption field, and add again.
on verification system says Since option No is selected for ‘Are you opting for new tax regime u/s 115BAC?, Amount that can be claimed for category “Self with disability” u/s 80U should be equal to is 75,000
where as I have not claim any deduction u/s 80U
Are you still getting the same error? I am also getting the same error? How to resolve that> I have deleted 80 U Section from Schedule VI. Still getting the error
REFORMATTED
I too had nightmare with such a bad tool. For me too deleting 80U didn’t resolve.
Indeed lost a lot of time refilling and bumping into the same error.
Finally what saved me goes as follows:
* I downloaded the json file at the last stage of the online filling option.
* Then download the offline tool from https://www.incometax.gov.in/iec/foportal/sites/default/files/2023-07/ITDe-Filing-2023%20Setup%201.1.3.zip
* Unzip it.
* Launch the *.exe application.
* Then load the json file (previously downloaded from the online interface).
* All the information filled online stays intact. You just need to go through each schedule and confirm each.
* NOTE: Ensure to deleted 80u from Schedule VIA
* On the last step, validation succeeds through the offline tool and the proceeds to e-verify and submit.
So the offline tool works rightly with the 80u deletion from Schedule VIA whereas online interface continued to TROUBLE ME.
P.S: I DON’T UNDERSTAND WHAT KIND OF TESTING IS DONE TO RELEASE THIS ONLINE TOOL TO THE END USER. WHOEVER TAKES THE BLAME NEED TO BE PENALIZED FOR DRAINING TAX PAYER FOR THEIR ENERGY AND TIME ON SUCH BAD ERRORS WHICH IS ATTRIBUTE TO THE TOOL PROVIDED.
you can try to resolve this error. I was also getting 75000 80u error.
then got one youtube video.
go to schedule VI , ADD 80U enter 0 and then delete or leave it like that. then if you go to validation it will be ok.
I am also facing the same issue, while it is not relevant to me. Pls Suggest.
Since option No is selected for ‘Are you opting for new tax regime u/s 115BAC?, In Schedule VI-A, assessee has claimed deduction u/s 80DD for dependent person with disability should be equal to Rs.75,000
Please go and check your deductions VI-A, in Part C&D you should have an entry with 80U. Remove it. The error will come even if you have entry with Amount of ‘0’
I used above technique and my problem is resolved.
same error is flashing in ITR 2
on verification system says Since option No is selected for ‘Are you opting for new tax regime u/s 115BAC?, Amount that can be claimed for category “Self with disability” u/s 80U should be equal to is 75,000
where as I have not claim any deduction u/s 80U
what is the solution
Please check deduction 80u whether you put any amount or not
How can you check when you submit online? you can only review the ITR pdf document. This bug has to be resolved by IT Team.
Please check Part C & D of Schedule VI A, there is a default 80U section added in there under 80TTA, please delete it, the error will be resolved.
I have delete the line for 80U but still getting the same error. Any resolution ?
Yes for 80U it helps. But 80D is also flagging as error when not claimed. as observed by many above
It worked.Many thanks
It is not working even after removed 80U from section IVA.
I also got same error and resolved myself by clicking any other claim under salary Yes clicked all and mentioned 0 and save. after that i previewed and submitted.
thank you all
How to fix gratuity validation error in ITR-2, gratuity is 20 lakh (as per limit) and exemption also is showing 20 lakh. Still, there is a validation error. What to do?
Thank you so much, this helped with complete my efiling. Thanks for finding and suggesting this workaround.
I am getting below error even though i am not entering any allowance u/s 10(13A):
Error: In Schedule S, If Exempt allowance u/s 10(13A) – House rent allowance is claimed, then deduction u/s 80GG cannot be claimed more than Rs. 55000.
Please help
80GG can not be claimed along with 10(13A) that’s why portal is showing error. Please check your Salary head 10(13A) is there in other allowances.
The above comments helped
1. Close the existing dropdown
2. Click “Add Another” cutton
3. Choose “Gratuity” and add the value
4. Go to last page
5. Proceed with validation
6. If you try to go to previous page again just to verify other details, please perform from step 1-5 again. Worst site, it need to be done again, else you will get the same exception
I am getting validation errors Itr 2
1. Even though I did not take deduction of 80U
Its showing error as
80U deduction cannot be more than 125000
Please help me out of this
Just go to schedule for chapter VI deduction and delete the deduction 80U showing there
Done this step.. It is still showing the error