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Most Common Technical Errors on New ITR e-Filing 2.0 Portal

Technical Errors on New Income Tax Web Portal

The Income Tax Department launched the new website of Income Tax on June 7th, 2021. The website has had various technical problems since its launch. One of these is the problem related to ITR. Let’s know it in detail here.

Various Errors Related to ITR

People were excited about the new Income Tax website, but after the launch, they are facing various problems with it. The long list of problems also includes problems related to ITR filing, due to which people are getting frustrated. It is obvious that ITR filing is one of the main functions of the Income Tax website, along with other functions. But right now, the website is not able to perform its main function properly.

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    Common ITR Issues Faced by Taxpayers in FY 2024-25

    • Error 1: While submitting the return in ITR-2, the Assessee is facing the following validation error. This error is not coming while filing ITR-3:
      • In Schedule CG, the value of b1eii should be: (a) the difference of B1eiA and B1eiB, if eiA > eiB, else 0, if the date of acquisition is before 23 July 2024 and the transfer is on or after 23rd July 2024; (b) 0 in any other case.
    • Error 2: While submitting the return in ITR-2, the Assessee is facing the following validation error. This error is not coming while filing ITR-3: In schedule CG, the dropdown at sl. no. B10a, &; Whether the date of limitation /withdrawal was before 23rd July 2024 & is not selected.
    • Error 3: While submitting the return in ITR-2, the Assessee is facing the following validation error:
      • In Schedule Part-BTI, Sl. No. 15 Aggregate Income of Schedule B-TI is not equal to Sl. No. 12 – 13 + 14

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    Disclaimer:- "All the information given is from credible and authentic resources and has been published after moderation. Any change in detail or information other than fact must be considered a human error. The blog we write is to provide updated information. You can raise any query on matters related to blog content. Also, note that we don’t provide any type of consultancy so we are sorry for being unable to reply to consultancy queries. Also, we do mention that our replies are solely on a practical basis and we advise you to cross verify with professional authorities for a fact check."

    Published by CA Vineeta
    Hi,I am Vineeta Sharma. I am a chartered accountant. I have done my (B.Com) from Rajasthan University. I have keen interest in taxation field. View more posts
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    897 thoughts on "Most Common Technical Errors on New ITR e-Filing 2.0 Portal"

    1. When I click on Calculate Tax in Part-b TI TTI, getting error repeatedly that enter amount of tax deducted at source and tax collected at source in income details, where I have entered all. Can some one help. Regards.

    2. I fixed all the errors in ITR 2 (error was in the quarterly breakup of the dividends), the validation is successful but still I am not getting the button to submit.
      What could be the issue?

    3. I am getting this error while filing ITR 3 online.

      [#/ITR/ITR3/TradingAccount/OtherIncDtls/0: required key [NatureOfIncome] not found];#;Please contact the developer of your utility with the error key

      1. Hi, I’m also facing the same error in ITR 3. If you got the solution then please help me out with the same.

        1. #/ITR/ITR3/TradingAccount/OtherIncDtls/0: required key [NatureOfIncome] not found];#;Please contact the developer of your utility with the error key

          pl help how to resolve problem

      2. “This error is due to the other validation errors listed by others in the conversation. once that is fixed, this error goes away.

        To fix the validation errors for 2 items:
        1. Sec 80U related error –> go and delete the schedule for 80U in Section VIA. clear cache, temp files, reboot machine and relogin
        2. Sec 80DD related error –> go into section VIA, add 80DD schedule with 0 value. Save and confirm. validate and verify –> this worked for me.”

    4. It is showing error “Fixed amount of INR 75000 can be claimed for category ” Dependent with disability” u/s 80DD subject to GTI.” at the time of verification .

      There is no validation error.

      1. I was also facing the same issue. Just select deduction u/s 80dd in schedule VI A and leave it zero and confirm. the error will be removed.

        1. Tried selecting “select deduction u/s 80dd in schedule VI A and leave it zero”. But still getting this error. “Since option No is selected for ‘Are you opting for new tax regime u/s 115BAC?, In Schedule VI-A, assessee has claimed deduction u/s 80DD for dependent person with disability should be equal to Rs.75,000”.

          1. FIRST PLEASE ADD AN AMOUNT EXACTLY SIMILAR TO THE AMOUNT OF ERROR BEING SHOWN AGAINST 80DD. SAY THE ERROR CONTAINS RS. 75000 THEN PUT 75000 OR 125000 (IF THE ERROR SHOWS SO) AND SAVE AND VERIFY THE RETURN. IT WILL REMOVE THE ERROR. NOW GO BACK AND DELETE THE 80DD TAB THAT YOU ADDED EARLIER AND SAVE AND CONFIRM SCH VIA AGAIN. ON VERIFICATION THE ERROR WILL BE REMOVED.

          2. After the error is received. Click on ‘Download JSON’.
            Post that the validation error will go away.

            Then you can submit return.

            Thanks

            1. Thanks a ton for this Jugaad !!!

              This worked for me (I tried a lot of add/delete etc. 80-whatever- none of them worked – Finally I tried this download-JSON option and after that, it worked!)

          3. May i know if this is resolved. I am getting the same error even if i haven’t selected anything under 80DD. In fact 80DD itself isn’t shown under schedules even to select

      2. itr2 error

        It is showing error “Fixed amount of INR 75000 can be claimed for category ” Dependent with disability” u/s 80DD subject to GTI.” at the time of verification .

        There is no validation error.

      3. i have also facing this type of error i have file 3 to 4 time but till same error shown in return

        If option No is selected for ‘Are you opting for new tax regime u/s 115BAC?’ and In Schedule VIA, if Resident assessee has claimed deduction u/s 80U for self with disability then amount should be equal to Rs.75,000

        1. Go To Schedule VI-A and Part C, CA and D, if u see 80U delete it and confirm
          Then logout and login again then the validation. This worked for me

          1. One more edit, go to the salaries section and check if any entries need to be deleted similar to above. In fact try for all the other schedules. My error was in the salaries section and it was showing the below message along with the above error:

            #/ITR/ITR2/ScheduleS/Salaries/0/Salarys: required key [IncomeNotifiedOther89A] not found];#;Please contact the developer of your utility with the error key

      4. The solution is that you:
        1. go to Schedules.
        2. Open Schedule VI-A
        3. Expand Part C, CA, and D. Here you’ll find an entry “Deduction under section 80USelf with disability” with value 0.
        4. Select this entry and click the red Delete button.
        5. Click Confirm at the bottom of the page.
        6. When you validate you will still get Category B/D defect error but it will allow you to upload and submit the return.

      5. “To fix the validation errors for 2 items:
        1. Sec 80U related error –> go and delete the schedule for 80U in Section VIA. clear cache, temp files, reboot machine and relogin
        2. Sec 80DD related error –> go into section VIA, add 80DD schedule with 0 value. Save and confirm. validate and verify –> this worked for me.”

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