The income tax department launched the new website of Income Tax on June 7th, 2021. The website is having various technical problems since its launch. One of these is the problem related to ITR, Let’s know it in detail here.
Various Errors Related to ITR
People were excited about the new Income Tax website but after the launch, they are facing various problems with it. The long list of problems also includes problems related to ITR filing, due to which people are getting frustrated. It is obvious that ITR filling is one of the main functions of the Income Tax website along with other functions. But right now the website is not able to perform its main function properly.
Submit Query for Error Free Return Filing Software
Latest Update
- The Department of income tax directed Infosys regarding the fresh technological problems from the income tax e-filing portal. read more
- The CBDT informed the Gujarat High Court that the developer team has to fix the several glitches faced by the taxpayers while uploading audit reports and filing returns on the new e-filing portal. They also said, there was no relief on interest for the late filers.
Some ITR Problems Taxpayers Are Facing
- Errors are circulating on the portal while filing income tax returns as several taxpayers are complaining via Twitter
- ITRs for different financial years are not being downloaded in PDF format
- Filed ITR receipts are not being downloaded
- If I try to do ITR verification by selecting ‘self’ in the capacity, then the name disappears and shows a validation error
- It is also showing the under-processing of returns processed in March 2021
- The Income Tax Department has introduced the Javascript Object Notation facility (JSON utility) for the assessment year 2022, but this facility is not visible on the website yet
Note: Recently the analysts and researchers have found that all these problems are solved and these issues are below 60% with the recent updates. However, there are refund issues still on the portal taxpayers and clients are reaching out to authorities for a better solution.
Login Problems on New Tax Portal
Whenever a user is trying to log in to the new website of Income Tax, they face the problem of login failure multiple times. Sometimes the website is also notified that the password is wrong. But if you want to change the password, then the forget password option is not working. Even if this option works, then there is a problem in getting the OTP. That is, you have to face all the problems regarding the password.
Problems with PAN Card
Another problem is that, whenever a user is trying to validate any of his information by visiting the new Income Tax website, he is seeing a data mismatch error. This means that the information entered by the user is not matching with his PAN card, while everything is being entered correctly. People are having one more problem related to PAN cards as the website is showing many PAN numbers as invalid, but these same PAN numbers are doing well on the old website.
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we have faced this problem 2 times while making tds payment today . Our 2 challan still pending for payment today was the last day of payment .please guide what to do.
Error
“you have exceeded the limit to invoke the service on this network. please try after 8 hours.”
I am getting the below error
[#/ITR/ITR2/ScheduleS/AllwncExemptUs10/AllwncExemptUs10Dtls/1:
required key [SalNatureDesc] not found]
Please contact the developer of your utility with the error key
Did it get resolve? I’m getting the same error
You have exceeded the limit to invoke the service on this network. Please try after 8 hours.
PAN CARD PROBLEMS
we getting an below error
EF21004 -THIS ERROR SHOWN IN OFFLINE UTILITY
Caught Error Description as nul IN EXCEL FORMAT
I’m also getting same error from offline utility while trying to validate the updated return. Can you please help on how you fixed this issue?
Hello Sir,
Same error reflected from my side error code EF21004. give me the solution of the code
This error reflected due to special character.
could you pls elloborate further on special character as I couldnt get it.
Error not resolved
I am also getting same error ‘EF21004’ while validating return on the Income tax website ,but nothing is mentioned in description about error type neither hyperlink working. Tried installing utility 3-4 times as told by income tax customer service person, but still same error. Anybody knows solution for this error correction.
Hiten – Were you able to find any solution?
Is the issue resolved ? If yes pls let me know the solution.
Hi Velu,
Is the error resolved.
I am facing the same issue.
Could you please suggest as to how to proceed
Is this error resolved? How can it be done?
ef 21004 problem
Hi
I am also getting “Caught error description as null” when trying to upload
Kindly help with a solution
“Contact to income tax portal.”
we getting an below error
Error : Please correct the below mentioned error(s) in the uploaded json and try again.
Caught Error Description as null
In case of ITR 7 online filing, validation is successful. After that trying to submit it but getting this error ” Server Exception. Request: POST http://foitrgovalidations2324maxservice.iec.svc.cluster.local:3335/itrintval/api/1.0.0 HTTP/1.1 “…can anyone guide in this regard??
same error is showing – Server Exception. Request: POST http://foitrgovalidations2324maxservice.iec.svc.cluster.local:3335/itrintval/api/1.0.0 HTTP/1.1 …. anyone guide in this regard??
FE 21004 error aa raha hai. Pl advise kya karu
“Contact to income tax department.”
while fillling offline utility of 3CB3CD , 3CB form save button not working or inactive
i am getting below error while registering ID in IT returns portal.
ERROR:Name enterned is not as per PAN.
Hey ,
When I am trying to get the OTP for e verification it throws an error that your PAN is not linked with adhaar but in profile when i am linking the adhaar it is already linked with my PAN
I am getting error 1 (Both description and suggestion are blank)?!! How fix it.?
How to fix :
Since option No is selected for ‘Are you opting for new tax regime u/s 115BAC?, Amount that can be claimed for category “Self with disability” u/s 80U should be equal to is 75,000
Please help !
Just revisit that section VIA, and delete the 0 amount entry against 80U section
put some amount in that sec—->save it and then delete it
Just logout and login again. Most of the errors will go away.
Logging off and login from a different browser resolved 80U error.
Thanks.
While moving to new regime, we have to fill Form10IE.After all the data fields which are either prefilled or filled by me, it asks me to generate otp for aadhar verification. Once done with the verification, it says “submission failed- invalid input” without giving any reason. Please help.
I found it extremely difficult to file Itr 2, on behalf of my son in law. Unlike the previous portal which was user friendly, the present one is a most useless, unhelpful portal. This present one should be scrapped and replace it with the old one with some modifications if required. Heavy penalty should be levied on the latest software provider.
Error while verification : Since option No is selected for ‘Are you opting for new tax regime u/s 115BAC?, Amount that can be claimed for category “Self with disability” u/s 80U should be equal to is 75,000
Fix: Download json and click on validate the error goes away. why these kind of errors are not fixed by Infy
I resolved this issue by going to the Schedule of Chapter VI-A. In the C-D deductions, uncheck the 80U deduction.
Please change your web browser, login and processed to validate and you would be done. Or if you do not have another browser, logout, clear cache, relogin and try ….
The error continues even now. No help from IT Call centre too
Finally I have finally found a solution for all such problems, don’t keep Text Boxes Blank put value as “0” in all such Text Boxes in the schedules (like 80U, 80DD)
Thank god , this response saved ..
Thank you.. I had exact same issue.
Your suggestion helped and saved my day. Thank you.
Thanks Bheemsen. I lost 2 hours and cursing Govt. Thanks you saved me.
Hi,
I downloaded the json, but where to click on validate error ??
Worked for me. Thanks Akshay
same error , even after trying for second day , today its not logging only may because of huge load on server…
Thanks Bheemsen.. Worked for me instantly
You may have selected “Yes” for any other deductions in the Schedule quiz. (this is where sections 80 U, DD, etc are mentioned). Select “No” in case you are not claiming any of those and the problem will resolve.
Thanks yaar, your suggestion ‘Download json and click on validate the error goes away’, really helped me and I could verify it immediately.
error , Since option No is selected for ‘Are you opting for new tax regime u/s 115BAC?, In Schedule VI-A, assessee has claimed deduction u/s 80DD for dependent person with disability should be equal to Rs.75,000
Same here. Any solution or issue with web portal?
Go to Schedule VI-A. Under 80 DD claim 75000, Save and confirm. Go back to Schedule VI-A and delete 80DD. It worked for me. In fact I had 2 errors 75000 in 80 DD and 75000 under 80U. Did both separately and could proceed to verify and submit returns. Hope it will work for you too.
It Worked for me also
thank you Mr.Govind. Your suggestion worked for me. Initially i was thinking why i have to enter first then delete the same. I dont know the technicality behind it. But it worked for me also. Once again thanks
Thanks, this workaround worked for me.
Thanks Govind. I too had the same error. Your suggestion worked for me.
Yes… this worked for me too. Thanks
Thanks for this help. It worked.
Thank you, Govind. It worked. Entered the section 80DD with the value. Confirmed it. Went back and deleted and confirmed it again. And it allowed me to file the return.
This solution worked for me too.
I was also struggling with these two issues and the given trick worked for me.
Thanks for the suggestion.
This worked. Awesome! Thanks.
Thank you Govind, I also faced the 80U and 80DD errors in after validation successful and before verification in ITR 2.
Manually adding them in VI-A and deleting them again helped to proceed verification without errors. Thank you!
Yes, It worked for me as well. Perfect solution to fix 80DD and 80U section issue. It’s bug which never tested by Infy.
This worked for me. Thanks, I owe you one!
Thanks this works…One can simply select the deduction which is causing error and delete it (if not claimed)
Thanks for your suggestions. This error was bugging me badly. Your trick worked.
Thanks a lot, the WA worked for me too
Yes, it worked. Thank you Govind!
Worked. Thanks alot!
Same issue.. you were able to fix from your end,? pls guide
I was facing error. The column of error was blank. I could not figure out the reason for error. I downloaded the json file and opened in offline filing menu. The error was displayed clearly. Worked on the error and filed the return online. Posting for information and for those who come across similar error.
I am getting the following validation error for online as well as the offline Excel utility ( after uploading )json file. All the sheets of the excel are validated and no errors.
This is in the House property schedule. Even the total share is coming to 100%.
I feel the issue is with the load because of sudden filing retry few times it will go thorugh
When I click on Calculate Tax in Part-b TI TTI, getting error repeatedly that enter amount of tax deducted at source and tax collected at source in income details, where I have entered all. Can some one help. Regards.
I fixed all the errors in ITR 2 (error was in the quarterly breakup of the dividends), the validation is successful but still I am not getting the button to submit.
What could be the issue?
I am getting this error while filing ITR 3 online.
[#/ITR/ITR3/TradingAccount/OtherIncDtls/0: required key [NatureOfIncome] not found];#;Please contact the developer of your utility with the error key
Hi, I’m also facing the same error in ITR 3. If you got the solution then please help me out with the same.
#/ITR/ITR3/TradingAccount/OtherIncDtls/0: required key [NatureOfIncome] not found];#;Please contact the developer of your utility with the error key
pl help how to resolve problem
“This error is due to the other validation errors listed by others in the conversation. once that is fixed, this error goes away.
To fix the validation errors for 2 items:
1. Sec 80U related error –> go and delete the schedule for 80U in Section VIA. clear cache, temp files, reboot machine and relogin
2. Sec 80DD related error –> go into section VIA, add 80DD schedule with 0 value. Save and confirm. validate and verify –> this worked for me.”
It is showing error “Fixed amount of INR 75000 can be claimed for category ” Dependent with disability” u/s 80DD subject to GTI.” at the time of verification .
There is no validation error.
I was also facing the same issue. Just select deduction u/s 80dd in schedule VI A and leave it zero and confirm. the error will be removed.
Tried selecting “select deduction u/s 80dd in schedule VI A and leave it zero”. But still getting this error. “Since option No is selected for ‘Are you opting for new tax regime u/s 115BAC?, In Schedule VI-A, assessee has claimed deduction u/s 80DD for dependent person with disability should be equal to Rs.75,000”.
FIRST PLEASE ADD AN AMOUNT EXACTLY SIMILAR TO THE AMOUNT OF ERROR BEING SHOWN AGAINST 80DD. SAY THE ERROR CONTAINS RS. 75000 THEN PUT 75000 OR 125000 (IF THE ERROR SHOWS SO) AND SAVE AND VERIFY THE RETURN. IT WILL REMOVE THE ERROR. NOW GO BACK AND DELETE THE 80DD TAB THAT YOU ADDED EARLIER AND SAVE AND CONFIRM SCH VIA AGAIN. ON VERIFICATION THE ERROR WILL BE REMOVED.
This Worked. Thanks.
I can’t see 80 DD under the schedules at all and getting the same error as said above
Thanks DEBLINA NANDI ROY. This is very much helpful and solved the issue.
thanks… it worked… hadd technical jugaad he
Worked like charm
Thanks a lot. It worked
Yes it is working
Then it says taxlaibility more and to be paid as TDS is less
After the error is received. Click on ‘Download JSON’.
Post that the validation error will go away.
Then you can submit return.
Thanks
Thanks a ton for this Jugaad !!!
This worked for me (I tried a lot of add/delete etc. 80-whatever- none of them worked – Finally I tried this download-JSON option and after that, it worked!)
May i know if this is resolved. I am getting the same error even if i haven’t selected anything under 80DD. In fact 80DD itself isn’t shown under schedules even to select
Is this resolved ?
itr2 error
It is showing error “Fixed amount of INR 75000 can be claimed for category ” Dependent with disability” u/s 80DD subject to GTI.” at the time of verification .
There is no validation error.
i have also facing this type of error i have file 3 to 4 time but till same error shown in return
If option No is selected for ‘Are you opting for new tax regime u/s 115BAC?’ and In Schedule VIA, if Resident assessee has claimed deduction u/s 80U for self with disability then amount should be equal to Rs.75,000
Go To Schedule VI-A and Part C, CA and D, if u see 80U delete it and confirm
Then logout and login again then the validation. This worked for me
One more edit, go to the salaries section and check if any entries need to be deleted similar to above. In fact try for all the other schedules. My error was in the salaries section and it was showing the below message along with the above error:
#/ITR/ITR2/ScheduleS/Salaries/0/Salarys: required key [IncomeNotifiedOther89A] not found];#;Please contact the developer of your utility with the error key
i am also face the same issue while file ITR 2. How to fix it. help me. i can verified by Aadhar OTP.
i am also facing the same error. under filing old regime. how to resolve this.
The solution is that you:
1. go to Schedules.
2. Open Schedule VI-A
3. Expand Part C, CA, and D. Here you’ll find an entry “Deduction under section 80USelf with disability” with value 0.
4. Select this entry and click the red Delete button.
5. Click Confirm at the bottom of the page.
6. When you validate you will still get Category B/D defect error but it will allow you to upload and submit the return.
“To fix the validation errors for 2 items:
1. Sec 80U related error –> go and delete the schedule for 80U in Section VIA. clear cache, temp files, reboot machine and relogin
2. Sec 80DD related error –> go into section VIA, add 80DD schedule with 0 value. Save and confirm. validate and verify –> this worked for me.”
i am facing constantly the error In Schedule VIA, deduction u/s 80DD, “Dependent with Disability” cannot be more than Rs 75,000
I am facing the same problem. The error i am getting is “In Schedule VIA, deduction u/s 80DD, “Dependent with Disability” cannot be more than Rs 75,000”
i am also facing same issue
Yes, I added the 80DD deduction and amount as ‘0’. And this error is gone away.
Deduction U/s 80DD “Dependent with disability” maximum allowed is Rs 75,000
Same error when filing ITR2 online. The bug is not removed.
Surprising why this is being picked in the first place.
neither the URL works for correcting the same.
Not sure how to raise a services ticket of buggy tool with IT dept
Facing same problem. Last date for filing is neaning . Please guide.
ITR 3 ALL OK.BUT SAME PROBLEM 80DD AMT 75000
Reverify salary breakup.
If any amount is zero (in my case, it was Prerequisites), just delete them and then reverify. it will go away.
To fix the validation errors for 2 items:
1. Sec 80U related error –> go and delete the schedule for 80U in Section VIA. clear cache, temp files, reboot machine and relogin
2. Sec 80DD related error –> go into section VIA, add 80DD schedule with 0 value. Save and confirm. validate and verify –> this worked for me.
If you get an error – “Exemption u/s 10(10) for gratuity shall not exceed income offered under the head salary under sub head gratuity receipt and cannot exceed Rs20 lakhs”
Verify that gratuity field and amount is correctly added under the Gross/head salary.
Delete the Gratuity exemption field, and add again.
on verification system says Since option No is selected for ‘Are you opting for new tax regime u/s 115BAC?, Amount that can be claimed for category “Self with disability” u/s 80U should be equal to is 75,000
where as I have not claim any deduction u/s 80U
Are you still getting the same error? I am also getting the same error? How to resolve that> I have deleted 80 U Section from Schedule VI. Still getting the error
REFORMATTED
I too had nightmare with such a bad tool. For me too deleting 80U didn’t resolve.
Indeed lost a lot of time refilling and bumping into the same error.
Finally what saved me goes as follows:
* I downloaded the json file at the last stage of the online filling option.
* Then download the offline tool from https://www.incometax.gov.in/iec/foportal/sites/default/files/2023-07/ITDe-Filing-2023%20Setup%201.1.3.zip
* Unzip it.
* Launch the *.exe application.
* Then load the json file (previously downloaded from the online interface).
* All the information filled online stays intact. You just need to go through each schedule and confirm each.
* NOTE: Ensure to deleted 80u from Schedule VIA
* On the last step, validation succeeds through the offline tool and the proceeds to e-verify and submit.
So the offline tool works rightly with the 80u deletion from Schedule VIA whereas online interface continued to TROUBLE ME.
P.S: I DON’T UNDERSTAND WHAT KIND OF TESTING IS DONE TO RELEASE THIS ONLINE TOOL TO THE END USER. WHOEVER TAKES THE BLAME NEED TO BE PENALIZED FOR DRAINING TAX PAYER FOR THEIR ENERGY AND TIME ON SUCH BAD ERRORS WHICH IS ATTRIBUTE TO THE TOOL PROVIDED.
you can try to resolve this error. I was also getting 75000 80u error.
then got one youtube video.
go to schedule VI , ADD 80U enter 0 and then delete or leave it like that. then if you go to validation it will be ok.
I am also facing the same issue, while it is not relevant to me. Pls Suggest.
Since option No is selected for ‘Are you opting for new tax regime u/s 115BAC?, In Schedule VI-A, assessee has claimed deduction u/s 80DD for dependent person with disability should be equal to Rs.75,000
Please go and check your deductions VI-A, in Part C&D you should have an entry with 80U. Remove it. The error will come even if you have entry with Amount of ‘0’
I used above technique and my problem is resolved.
same error is flashing in ITR 2
on verification system says Since option No is selected for ‘Are you opting for new tax regime u/s 115BAC?, Amount that can be claimed for category “Self with disability” u/s 80U should be equal to is 75,000
where as I have not claim any deduction u/s 80U
what is the solution
Please check deduction 80u whether you put any amount or not
How can you check when you submit online? you can only review the ITR pdf document. This bug has to be resolved by IT Team.
Please check Part C & D of Schedule VI A, there is a default 80U section added in there under 80TTA, please delete it, the error will be resolved.
I have delete the line for 80U but still getting the same error. Any resolution ?
Yes for 80U it helps. But 80D is also flagging as error when not claimed. as observed by many above
It worked.Many thanks
It is not working even after removed 80U from section IVA.
I also got same error and resolved myself by clicking any other claim under salary Yes clicked all and mentioned 0 and save. after that i previewed and submitted.
thank you all
How to fix gratuity validation error in ITR-2, gratuity is 20 lakh (as per limit) and exemption also is showing 20 lakh. Still, there is a validation error. What to do?
Thank you so much, this helped with complete my efiling. Thanks for finding and suggesting this workaround.
I am getting below error even though i am not entering any allowance u/s 10(13A):
Error: In Schedule S, If Exempt allowance u/s 10(13A) – House rent allowance is claimed, then deduction u/s 80GG cannot be claimed more than Rs. 55000.
Please help
80GG can not be claimed along with 10(13A) that’s why portal is showing error. Please check your Salary head 10(13A) is there in other allowances.
The above comments helped
1. Close the existing dropdown
2. Click “Add Another” cutton
3. Choose “Gratuity” and add the value
4. Go to last page
5. Proceed with validation
6. If you try to go to previous page again just to verify other details, please perform from step 1-5 again. Worst site, it need to be done again, else you will get the same exception
I am getting validation errors Itr 2
1. Even though I did not take deduction of 80U
Its showing error as
80U deduction cannot be more than 125000
Please help me out of this
Just go to schedule for chapter VI deduction and delete the deduction 80U showing there
Done this step.. It is still showing the error
Getting the error
[#/ITR/ITR1/ITR1_IncomeDeductions/OthersInc/OthersIncDtlsOthSrc/1/OthSrcNatureDesc: LTR is not a valid enum value];#;Please contact the developer of your utility with the error key
what is the solution
I am facing a similar issue. Does anyone have a solution?
PLEASE DELETE ALREADY DECLARE INCOME FROM OTHER SOURCE AND RE ENTER AS PER FORM 26AS / FILL AS ITIS
Thanks for the solution. It works fine
hey! did you find the solution to this?
[#/ITR/ITR1/ITR1_IncomeDeductions/OthersInc/OthersIncDtlsOthSrc/1/OthSrcNatureDesc: LTR is not a valid enum value];#;Please contact the developer of your utility with the error key
I have tried the below instruction but again getting error
PLEASE DELETE ALREADY DECLARE INCOME FROM OTHER SOURCE AND RE ENTER AS PER FORM 26AS / FILL AS ITIS
Any solution on this. Please suggest.
A[4/ITR/ITRI/ITRI IncomeDeductions/Othersing/OthersincDils
OthSrc/D/DthSrcNatureDesc: LTR is not a valid enum value);#;Please contact the developer of your utility with the error key
O
Sir,
We are facing problem in income other source column in ITR 1 & 4 please resolve as soon as possible
ITR 3
If user is rectifying the error, user needs to click on error hyperlink to rectify and not back button
Validation completed -1 Errors Found
Please rectify the error to proceed further
Category of defect A :You will not be allowed to upload the return. Kindly correct below errors in order to proceed further.
S.No. Error Description Suggestion
1
.
In Schedule VIA, deduction u/s 80U in the category ‘Self with Disability’ cannot be more than Rs 75,000 or GTI whichever is lower
Iam getting validation errors Itr 3
1. Prescribed allowance under 10(14)(ii) cannot be more than basic salary
2. Even though I did not take deduction of 80U
Its showing error as
80U deduction cannot be more than 125000
Please help me out of this
Instead of online filing please use itr-3 xls file and upload and it worked in my case
Hi All,
For ITR2, the Online Utility is not ready. So I used Excel based utility.
I am not able to enter the Foreign assets in FSI and FA schedules.
How to enable ? Any suggestions please ?
Thanks in advance.
Regards,
Kiran
same issue. Any resolution
I am also getting same error any solution available
Delete it from part IV A.It works for me.
Am getting the following error.
Validation completed -2 Errors Found
Please click on respective error description to resolve the error and to proceed further
I do not have any taxabvle income but I ger error to say enter gross receipt. When I enter gross receipt, it’s asking me to fill TDS decucted. If i mention ‘0’, it again shows error. What to do
Portal related issue Kindly contact to Department for this matter.
even the registration is completed in e filling and full details including name pan adhar adress bank acount everything validated but while filing return its not showing first name middle name pan adhar in the personal information even there is no edit option to write there so return is not processing furthur
You can go back and SELECT the account for which TDS to be entered. There is a delete option next to Edit. Use delete option and delete the Account (against which the error is shown) itself.
Same error here also.Kindly suggest solution.
[#/ITR/ITR1/ITR1_IncomeDeductions/OthersInc/OthersIncDtlsOthSrc/1/OthSrcNatureDesc: LTR is not a valid enum value];#;Please contact the developer of your utility with the error key
Any suggestion to resolve this issue
Same error sir
Dear sir, Try with new tax Regime, (opt yes). Add bank savings interests as per AIS(annual reports).
Hi Asholin,
I am also facing the same issue. Is it resolved for you after opting yes ?
Yes sir Solved, and also Delete the prefilled income from other sources, and give it manually with description from the source which you earned.
hi,
did you got any solution for this error. if yes pls help how it has cleared
Did the error fixed now ? am getting same error now
Solution Mila
Bro
Is this resolved? Please suggest.
DEAR SIR
IAM ALSO FASING (#iITR/IR4/PERSONAL INFO/ADDRESS/MOBNUMBER EXPTED NUMBER FOUND :STING) PLEASE GIVE SOLUTION SIR
G SANJEEV
TAX CONSULTANT
Kindly update your profile details like Mobile No, Address, Mobile No and then try again to file the Return.
how to solve EF21004 error while filing
“Please contact to the portal for this.”
I am assuming this error appears on the utility. If you upload the json to the web based portal you will get a better error description. I kept getting ef21004 but on the web portal it showed:
Filing section is selected as 139(8A), but sections related to 139(8A) are not filled in xml/json.
I am getting the same error
EF21004 – please let me know how to resolve this
any resolution raj m also geting the same error
Any update on the same issue ?
(#/ITR5/ScheduleAMTC/ScheduleAMTCDtIs:expectedmaximum item count:11,found : 19)# please Contact the developer of utility with the error key.
SAME ISSUE.
While i uploading the JSON file the error will be . please Contact the developer of utility with the error key.
Please help me if there is any solution
You need to contact the software company you are using for filing the Return.
[#/ITR/ITR3/TradingAccount/OtherIncDtls/0: required key [NatureOfIncome] not found];#;Please contact the developer of your utility with the error key
“PLAcntPrepSchedVICompAct”: “N”,
“PLAcctFlg”: “N”,
“PLAcntPrepAsperAGM”: “N”,
i think No should be changed to N or Y
Facing This Problem
#/ITR/ITR6/ScheduleMAT/PLAcntPrepSchedVICompAct: Yes is not a valid enum value, #/ITR/ITR6/ScheduleMAT/PLAcntPrepAsperAGM: Yes is not a valid enum value];#;Please contact the developer of your utility with the error key
MAT Schedule has not been filled properly in your software. Please fill it properly.
Sir did u got any solution as I am also facing the same issue.
[#/ITR/ITR6/ScheduleMAT/PLAcntPrepSchedVICompAct: Yes is not a valid enum value, #/ITR/ITR6/ScheduleMAT/PLAcntPrepAsperAGM: Yes is not a valid enum value];#;Please contact the developer of your utility with the error key
please help to resolve this error
I am also facing the issue , no resolution till no w
Do you resove it??Im getting the same error now.Kindly reply
Did anyone get any solution for this???
[#/ITR/ITR1/Refund: required key [BankAccountDtls] not found];#;Please contact the developer of your utility with the error key
Please check whether the Bank accounts have been added to the Income Tax Portal and validated also at the portal
[#/ITR/ITR1/Refund: required key [BankAccountDtls] not found];#;Please contact the developer of your utility with the error key
Please check whether the Bank accounts have been added to the Income Tax Portal and validated also at the portal
“[#/ITR/ITR1/Refund: required key [BankAccountDtls] not found];#;Please contact the developer of your utility with the error key”
but My Bank Account Validated and EVC Enabled still getting above error again and again
“Please contact to portal for this matter.”
Same error here. Did you get a solution
same error in filing ITR 4
[#ITR/ITR4/Personalinfo/address/phoneno:requird key [phone no] not found
Kindly give solution if you get solutions
Thank you.
same problem i am facing too
koi solution mila iska mujhe bhe same problem hori h
Category of defect A :You will not be allowed to upload the return. Kindly correct below errors in order to proceed further. with error description EF20052. Please help me on this
ERROR DETECTED IN XML EF20052 IN IT SOFTWARE OF GENIUS AFTER PREPARING U RETURN KINDL;Y SOLVE THIS
Please share your contact details, and error screenshots with the client’s serial number and send them to info@saginfotech.com.
Offline itr u 4 upload nahi ho rehi hai baar baar error aa reha hai
Trying to Login with an OTP linked to my adhar card but even after multiple attempts i’m unable to do so as i never received any OTP in my registered phone number.
Please suggest an alternative way to login to the portal.
I am getting the issue while filing ITR2 and click on last screen on button Proceed to verification.
Bad request Request: Post foitrvalidations2223medservice.iec.svc.cluster.local:8381/api1.0.0HTTP/1.1
Hi,
Please recheck incase you have used any other language alphabets. I got the same error and when i reviewed, i realized i used a German alphabet under the address block and changed it back to English. It worked ! i could submit it.
Thank You Very Much your suggestion helped me
I think there is no need to give refund amount in TRP section because its not filed
by TRP. Refund from previous page should be considered.
This worked for me, but please double check this at your end.
Can’t verify after successful validation. Upon successful validation when I click on ‘Proceed to verification’ it does not do anything. Tried multiple times. Stuck! 🙁
revised return not accepted at validation and varification stage
Original acknowledgement number is not getting validated in revised return.
When I file the revised return it says “Invalid receipt number. Please retry and enter correct acknowledgement number.” Tried multiple times with different utilities to generate the JSON file.
I am facing the same issue, it is recolved for you ?
I am facing the same issue, it is resolved for you?
Pls let us know…
I am getting the same error while I try submitting my defective returns.
Were you able to resolve?
Hi guys, Facing issue while filling ITR 5 excel utility received an error not saying “invalid hash value identified modification to itr details outside utility is not allowed”….if anybody has a solution for the same.
Hi, I am also getting the same error.
Is it resolved for you ?
Hi, I am also getting the same error.
Is it resolved for you ?
I am getting below error when trying to submit ITR:
[#/ITR/ITR1/TaxPayments/TaxPayment/0/DateDep: string [NaN-NaN-NaN] does not match pattern ([12]\d{3}-(0[1-9]|1[0-2])-(0[1-9]|[12]\d|3[01]))];#;Please contact the developer of your utility with the error key
It seems the date of deposit for advance tax payment is not being picked correctly. Has anyone else faced this and how to rectify this?
Were you able to resolve this? Facing the same problem.
It’s MacBook issue. Please use window laptop.
Try using Google Chrome, mine was fixed after changing the browser.
Yes, I have the similar issues. Any idea how to resolve that as ITR due date is after 2 days.
By any chance are you guys facing this issue in MacOS or safari browser?
I think it is happening because in “Tax Paid” section, for self Tax Payment – Date of deposit should be DD-MM-YYY, example 29-07-2022; But it seems to be taking in DD-MONTH-YYYY format, which is 29-Jul-2022 and the same is not able to verify at last step.
Try it in a different browser/OS and see if it fixes the problem.
same issue, please suggest someone..
Any Luck? with the error, Even I am unable to submit
[#/ITR/ITR1/TaxPayments/TaxPayment/0/DateDep: string [NaN-NaN-NaN] does not match pattern ([12]\d{3}-(0[1-9]|1[0-2])-(0[1-9]|[12]\d|3[01]))];#;Please contact the developer of your utility with the error key
It’s MacBook issue. Please use window laptop.
Facing same issue. Any solution ?
Facing same issue..were you able to resolve?
Hi, were you able to resolve this issue? I am facing the same, pl help!
Don’t worry! You only need to to update your profile in order to get rid of the error.
Yes, not able to proceed to validation. Could you resolve this issue?
Were you able to find any solution? Even I am facing same issue.
Were you able to resolve this? I am facing same issue and not able to figure out what is wrong.
Try using different browser, the issue mostly happening in Safari, Firefox & Opera.
Best browsers – Google Chrome, Microsoft Edge.
Yes, I am also facing similar error during e-verify and it seems this is only to the tax payers who have paid the selft assessment tax. This is rediculous that Infosys couldn’t do the test of system well. IT systems are never smooth like before but such software glitches are just not acceptable before being released to general public and critical stakeholders are more in nature.
Have you resolved this issue. I am also facing the same issue.please let me know if resolved. Urgent.
I am getting same error
after paying the additional demand using ” Pay Now”.
then the details of receipts are entered in “Tax Paid …. Advance tax and Self assessment ” option.
At the time of submit this error appear.I think the date field is having an issue here. I could not resolve yet.
I faced same problem but after multiple tries on Mac Safari, I logged in at google chrome and finally succeed to file. Try this, may work.
I was facing the same issue. Changed the browser from safari to chrome to login into my account and it got resolved.
I faced the same issue in Macbook, but when I tried from other laptop it worked.
Just switch to chrome and try again, it’s safari issue.
After payment of tax the amount is not reflected.
It’s SAFARI. Pls use CHROME / FIREFOX or some other browser.
If you cross checked your info for any copy paste errors then browser is the culprit!
Hi Rajat, I was also facing the same issue yesterday, however when I tried today it worked but its too late for me now. I have to pay the delay fee now. is it sorted for you now?
Not confirming personal details in spite of multiple attempts
Even I too getting same message, when we check IT Call center they asked to send a detail mail to helpdesk, so far no reply….
Did you get any solution from IT call center?
It’s MacBook issue. Please use window laptop.
Facing same issue here since yesterday. No errors, but still not confirming personal details!
same issue
am also facing same issue, did many attempts still unable to provide the conformation
After getting the ITR 2 validated with no errors, at the time of proceeding to verification, the following message appears.
POST foitrvalidations2223medservice.iec.svc.cluster.local:8381/itrintval2223/api/1.0.0 HTTP/1.
What is the meaning of this message and how to sort it out.
I am also getting the same error.
Tried many ways, but still stuck in this error.
Which all fields did you find had bad characters? I checked but am not able to find. Would be helpful to know please.
Thanks it solve my issue. I had address in FA in German Language.
I am getting the same error. Any resolution found??
Anyone managed to get this issues resolved?
Guys, finally solved the issue. In some of the data that is prefilled there is an illegal character. So search each and every field that has been prefilled.
Struggled with same problem for 3 days. There was a special spanish character “ó” in one of the addresses in Schedule FSI which was causing the error. Replaced it with normal alphabet “o”. So check if there is any é or ó etc anywhere and replace it.
Hi,
I had faced the same error but was able to resolve it. You have to walk through each field and check if there are any foreign characters ( In my case, I had copied the address which had a german letter in between). I removed it and this worked. So make sure all the fields, especially copied and auto-filled ones are right, character by character
Also, you can reach out to “orm@cpc.incometax.gov.in” for any help, they actually called us back for help and if required they would do web conferencing as well.
Issue:
After successful validation of ITR 2, there was an error for Process for Validation as “POST foitrvalidations2223medservice.iec.svc.cluster.local:8381/itrintval2223/api/1.0.0 HTTP/1.”
Solution: In my ITR 2 form, in one of the schedules I had a foreign address as “… République” which is a French word and has special char as ” é ” due to which the error was generated. So, I just replaced ” é ” with English ” e ” or République with “Republique” and then followed the same steps for verification and there was no error. I hope this will help you. Good luck!
how did you Resolved it?
Those who have designed the new website must be very incompetent fellows. Worse is that Directorate General (Systems) and CBDT gave work to incompetent fellows and launched the website without ascertaining that it does not cause any problem. Despite filling quarterly break up of ST and LT capital Gains, I am getting message of errors.
did anyone solve this problem?
what is error code EF20052 while ITR VERIFICATION STAGE
Data in ITR is wrong EF20052 IFSC under “Bank Details” is not matching
with the RBI database
problem fixed after removing failed bank accounts from list and relogin
thanks for the suggestion
I did the same- deleted one account which was not validated but error is still pesisting. All bank accounts are now validated
Thanks for lot for this suggesting. Removing failed back account details solved this strange error “EF20052”. This error kept me anxious for 1.5 hours. Thanks Ajaidka!!
what is error code EF20052 while ITR VERIFICATION STAGE
Hi, Balasubramanian, how are you? I am facing the same error. Did you find solution for it?
Hi Abhishek, Click on your Profile (top right)> My bank accounts>remove the failed account and retry. it works!
As suggested by one user, I removed the ‘not validated ‘ bank accounts from schedule Gen. I was able to file it. One other user has also benefited from this suggestion. You may also try.
what is error code EF20052 while ITR VERIFICATION STAGE
Last name mandatory error is shown in itr validation while pan card or aadhar is matching. Last name also printed in pancard. How can i resolve this problem
I am facing the same error, did you get the solution to it?
iam facing same issue
Start new filing, check if the last name now appears in personal details & enter all other details again. The issue of the last name being mandatory will be resolved.
Starting new filing works!
this really helped us, thank you
Getting the following error during “verification” while uploading the validated ITR 2 return using the Tax utility: [#/ITR/ITR2/ScheduleSI/SplCodeRateTax/31/SecCode: 5BBF_BP is not a valid enum value, #/ITR/ITR2/ScheduleSI/SplCodeRateTax/33/SecCode: 5BBG_BP is not a valid enum value];#;Please contact the developer of your utility with the error key
I also faced the same issue. So, I unchecked the Schedule Special Income as it was not applicable for me. But then, I faced another issue “[#/ITR/ITR2/Form_ITR2/FormName: string [Ver1.0] does not match pattern ITR-2]”.
Same issue [#/ITR/ITR2/ScheduleSI/SplCodeRateTax/31/SecCode: 5BBF_BP is not a valid enum value while verification] i’m also facing, raised grievance with Income tax team. pls help us if anyone is able resolve this issue.
Did you find any solution to this error?
#/ITR/ITR2/ScheduleSI/SplCodeRateTax/31/SecCode: 5BBF_BP is not a valid enum value,
#/ITR/ITR2/ScheduleSI/SplCodeRateTax/33/SecCode: 5BBG_BP is not a valid enum value];
#;Please contact the developer of your utility with the error key
Hi,
I too face the same error. I raised a grievance which stands unresolved as of now. I guess by debugging the issue is at
As per Schedule SI form it appears at line # 32 whereas the generated file is processed at line 31 , per the error msg ,
31 115BBE – Tax on income referred to in sections 68 or 69 or 69A or 69B or 69C or 69D 60.00% 0 {“SecCode”:”5BBE”,”SplRatePercent”:60,”SplRateInc”:0,”SplRateIncTax”:0},
32 (a) Income under head business or profession 10.00% 0 {“SecCode”:”5BBF_BP”,”SplRatePercent”:10,”SplRateInc”:0,”SplRateIncTax”:0},
Finally resolved this issue. I tried with a fresh form first but produced the same error again.
So I downloaded the json file using “Download json” option after the validation step.
In the json file, I looked for :{“SecCode”:”5BBG_BP”,”SplRatePercent”:10,”SplRateInc”:0,”SplRateIncTax”:0}
and deleted this entry because this was not applicable to me anyway.
Uploaded the modified json and it worked for me.
Error:-
#/ITR/ITR2/ScheduleSI/SplCodeRateTax/31/SecCode: 5BBF_BP is not a valid enum value,
#/ITR/ITR2/ScheduleSI/SplCodeRateTax/33/SecCode: 5BBG_BP is not a valid enum value];
#;Please contact the developer of your utility with the error key
Status:- RESOLVED
Solution:- The error happens because of the form or file corruption.
I ran through the ITR filing process from the beginning and re-submitted the ITR2 form with the same details. Basically for the system, scrapped the corrupted ITR2 form and submmited a fresh form.
I am also getting the same error
I am also facing the same issue
Hi Mukul,
I have also received the same error. If you are solved, Please share the details.
Hi Nikhilesh,
Tried various options:
1. Downloaded the latest utility (published 23 July 22) – gives same error
2. Started from beginning (i.e. restart the process by importing the JSON exported) – gives same error
3. Tried to manually change the JSON (by removing the 2 codes giving error) – the manually modified JSON gets rejected when uploading, since the HASH will not match
Not sure what else can be done to resolve this error
Hi Nikhilesh,
Tried all the alternatives which were suggested above as well with the latest Tax Utility, but still getting the same error.
Grievance related to error has been registered on the Tax portal
SOLUTION :- Re-entered all the required directly in the online utility, since the offline utility still has the same error.
ITR1 verification error shown as EF20052. Hence I could not proceed for verification state. please guide.
While submitting the return, this is the comment I am receiving and not able to submit the final return. Request solution :
#/itr/itr 1/creationinfo/intermediary city: expected maxLength: 25, actual: 29];Please contact the developer of yourUtility with the error key
Hello everyone,
I too had the same issue ITR/ITR1/CreationInfo/IntermediaryCity: expected maxLength: 25, actual: 27];#;
Please contact the developer of your utility with the error key.
But it is not solved.
I downloaded the desktop version of the ITR app, installed it on my laptop and did the same process that we do on the website for filling the ITR. It worked like a charm and my filling is done.
Below is the link from the income tax webite.
https://www.incometax.gov.in/iec/foportal/downloads
Donload the Common Offline Utility (ITR 1 to ITR 4) first app which is 104 MB veresion 1.111
Hope it helps everyone with any type of error.
Thanks
Santosh Lenka
Many Thanks for this suggestion. This works very well.
There were errors in the prefilled data when I was trying to complete the tax return through the website. But, those errors were not there when I downloaded this desktop utility.
Thanks Santosh.
I faced the same issue. The process you mentioned helped alot to file my returns.
i am facing same issue, your problem got solved or not ?
Hi Ravi Shankar,
I am also facing the same issue. Is the issue resolved for you
My 80C and 80D deductions are not properly reflected, it is showing a much lesser eligible amount (Rs.11,833/- in both cases), while my 80C contribution is 1,50,000/- and 80D is 25,000/-.
What was the need of replacing the older ITR portal which was working so perfectly. This new one is as useless and pathetic as the government that launched it.
I am getting the following error code during ITR validation
[#/ITR/ITR1/CreationInfo/IntermediaryCity: expected maxLength: 25, actual: 29];#;Please contact the developer of your utility with the error key
What is the meaning of this error. subsequently final submission is not enabled.
how I resolve this issue?
I am having the same
Mr Dennis Antony,
Were you able to resolve this issue! Even I have the same issue.
Hey bro ? Did your problem get solved.
I am not able to confirm personal information & proceed with gross total income. Next option is not enabled. Is this a technical glitch?
Yes. Even I am facing the same issue since yesterday.
Very Frustrating , same issue with me , other options are not enabled, stuck at personal information. Any one any idea , how we can get rid of this ?
I too facing same issue. Suggest if anyone has any idea how to proceed.
Last name mandatory
Is this solved? I am also facing the same issue.
Last name is mentioned. Still not able to continue to step 2. Struck at confirming personal information. All star mark fields are filled.
Same problem – name autofilled in the first section with no provision to correct it within the ITR, leading to error at the time of verification. One is already registered at the portal with a login. Will one have to register afresh and fill in all the saved data again?
Hi,
Did u get any resolution for this?
I am also not able to confirm personal information & proceed to next, even after confirmation next section is not enabled
Did it work for you ? I am facing the same issue.
I checked with customer care. there is some bug in continuing the draft. So go for new filing. dont resume from past.
Thanks for the hint. It worked !!!!
It seems that it is still not solved. I am also facing this issue.
Income from other sources is being listed wrongly. how do we correct it?
If a person having proprietorship business and FORM-16A, which ITR he/she should be filed. Please guide. Thank you.
I did not claimed under 80DD .I am claiming in only 80D .
It is showing error “Fixed amount of INR 75000 can be claimed for category ” Dependent with disability” u/s 80DD subject to GTI.” at the time of verification .
There is no validation error.
Which is irrelevant with my ITR2 .
Hi Sagar, I am also facing the same error. Any resolution ?
same error is appearing while filing itr2, i am claiming 80d but why it is showing to claim 80dd.
Hi,
I am facing the same error, any resolution
Try now . Error rectified
I am too getting the same error . please let me know if have any fix for this
iam also facing the same issue. any resolution found
I am getting this error.
“In schedule part BTI value mentioned under chapter VI-A, Part B, C , Ca and D is not equal to sum of Part B deduction”
Here the difference is RS 1. It is due to rounding up of values. Also sum is calculated by system only there is no scope for manual editing of value. How to resolve the issue
Your problem is solve or pending? If solved then advise me how to solve this error.
Hi sagar is your problem solved.
“In schedule part BTI value mentioned under chapter VI-A, Part B, C , Ca and D is not equal to sum of Part B deduction”
I am also getting same issue
Unable to confirm personal details and hence unable to feed any data for the return.
I am also not able to confirm personal information & proceed with gross total income. Next options are not enabled.
vile validate next page is not coming and validation not processed wile submitting online filling
I am not able to confirm personal information & proceed with gross total income. Next option is not enabled.
Could you, by any chance, get this problem of confirming personal info solved ?
I downloaded the offline Desktop version “ITDe-Filing-2022 Setup 1.1.8” utility in July 2022. I get the message “Schema error occurred while submitting your form, please try later” when uploading the form after successful validation. What should I do now? I have painfully entered my returns, do I have to reenter them in another utility if this version does not work?
For all those who were asking regarding the message of error like “schedule IT/tax payment -01-challan se no. Expected;number, found : string ## please contact developer of the utility for the error.
Here I got the solutions, I asked on twitter and tagged income tax department Twitter handle. They reply & told to download latest version.
Actually there are 2 updates on 06th of July. i.e. version 1.1.08 & in the evening new version came i.e version 1.1.10.
So kindly download latest version & try. I am sure problem will be resolved.
Refer these tweet if needed ;-
https://twitter.com/IncomeTaxIndia/status/1545363266884423682?t=vwhcronQWiHplM2GkGWWdQ&s=19
THANKS. PROBLEM SOLVED
Thanks Parth, I was facing the same issue and remedy suggested by you worked perfectly. By downloading latest version of Offline tool, I could successfully file my Return.
IN MY CASE THERE ARE NOT SHOWING THE OPTION OF ITR 5 WHILE FILLING.
Schema error occur while submitting your return. Please give advice for rectification of this error
I got the same schema error and was able to resolve it. Hope this helps some other people.
In my case, I started with the version 1.1.8 tool, entered all the details, passed validation, and at the step of uploading the returns, got the schema error. I learnt that there is a new 1.1.10 version. I downloaded it and tried to submit it, but it also showed the same error. Here is how I was able to resolve it:
1. From the desktop tool, download the JSON file of the filled return.
2. On your windows machine, clear the temporary data. Goto c:\users\\AppData\Roaming. Enable viewing hidden files in your file explorer if you cannot see AppData.
3. Delete all the folders starting with ITe-filing….
4. Start the version 1.1.10 desktop tool. Your saved draft will be gone.
5. Start a new filing and import the JSON file from step 1.
6. Fix and validate errors and file the returns, it should go through.
It seems even after upgrading the tool, it still uses the old cache on the computer. A bug which they should fix.
Yes same problem facing
Am getting the same Schema error while uploading but am using version 1.1.10. Communication with the Income Tax Department on their grievance portal has yielded a very poor response as yet. Just wanted to know if you have been to overcome this issue ?
While filing ITR 1, radio buttons for answering one of three questions are not working. I can’t move further till I select this radio button.
I am also facing the same problem, unable to select the radio button after selecting ITR 1 form
I am also facing same issue, radio button not enable for giving “please answer the following question”
Big peanlty should be levied to infosys, there are so many problems
Try in EDGE browser
Not working in Edge as well
Sir,
[#/ITR/ITR1/TaxPayments/TaxPayment/0/SrlNoOfChaln: expected type: Number, found: String];#;Please contact the developer of your utility with the error key
facing the issue since 5 pm july 6. what to do
I was also getting the same error when was using offline utility. I filed online today and it is done without any other. So try online or download latest utility 1.1.10
Error message while verifying noticed 06.07.2022@10PM#/ITR/ITR1/TaxPayments/TaxPayment/0/SrlNoOfChaln: expected type: Number, found: String];#;Please contact the developer of your utility with the error key
While filing ITR 1, radio buttons for answering one of three questions are not working. I can’t move further till I click this radio button. Some times , confirmation of each segment not working even after modifications.
USE OTHER BROWSER
Similar error: Can someone please help.
“[#/ITR/ITR1/CreationInfo/IntermediaryCity: expected maxLength: 25, actual: 26];#;Please contact the developer of your utility with the error key”
same error for me also , is it resolved ??? I raised from last week still IT department not resolved still now .
I am also getting the same error, sent a grievance mail to IT, but no solution yet.
I was going through all the comments and thought I should give it a try, so I downloaded desktop utility version for ITR filing, and it worked for me. I was able to file ITR.
July 6, 2022 at 8:59 pm [#/ITR/ITR2/ScheduleIT/TaxPayment/0/SrlNoOfChaln: expected type: Number, found: String, #/ITR/ITR2/ScheduleIT/TaxPayment/1/SrlNoOfChaln: expected type: Number, found: String];#;Please contact the developer of your utility with the error key
July 6, 2022 at 3:59 pm
[#/ITR/ITR2/ScheduleIT/TaxPayment/0/SrlNoOfChaln: expected type: Number, found: String, #/ITR/ITR2/ScheduleIT/TaxPayment/1/SrlNoOfChaln: expected type: Number, found: String];#;Please contact the developer of your utility with the error key
Please fix this bug:
[#/ITR/ITR2/ScheduleIT/TaxPayment/0/SrlNoOfChaln: expected type: Number, found: String, #/ITR/ITR2/ScheduleIT/TaxPayment/1/SrlNoOfChaln: expected type: Number, found: String];#;Please contact the developer of your utility with the error key
The return has been validated successfully without any error.
same here.
please inform if you find any solution or your problem is resolved.
thank you
yes please post a comment here if it starts working or if there is a solution to this problem –
when validation is successful but verifying ITR-2 gives the error: [#/ITR/ITR2/ScheduleIT/TaxPayment/0/SrlNoOfChaln: expected type: Number, found: String, #/ITR/ITR2/ScheduleIT/TaxPayment/1/SrlNoOfChaln: expected type: Number, found: String];#;Please contact the developer of your utility with the error key
I am facing same error
there is NO problem in verifying this morning – i did a quick confirmation of each part of the ITR and did a validation again – and then submitted for verification – it went through , without any problem – no error like yesterday –
Hi
Your issue is resolved?
I am facing similar error .income tax department has to rectify it,I think it is slow speed of website making us to get bored of filing a return.[#/ITR/ITR2/ScheduleIT/TaxPayment/0/SrlNoOfChaln: expected type: Number, found: String];#;Please contact the developer of your utility with the error key
Have the same issue since morning today
[#/ITR/ITR2/ScheduleIT/TaxPayment/0/SrlNoOfChaln: expected type: Number, found: String, #/ITR/ITR2/ScheduleIT/TaxPayment/1/SrlNoOfChaln: expected type: Number, found: String];#;Please contact the developer of your utility with the error key
Sir,
While submitting the itr-1 getting the following error message. Please do help.
[#/ITR/ITR1/TaxPayments/TaxPayment/0/SrlNoOfChaln: expected type: Number, found: String];#;Please contact the developer of your utility with the error key
what to do
I am getting string error while validating itr 2 online and schema error by off line mode since last 5 days
Raised grivence with cpc…..got reply update Microsoft net 3.5 do not use special characters…..but still problem persists.
If anybody can guide…..please help
Same issue since last 5 days
Please help in case you get solution
Please try now, I was facing this issue yesterday but was able to submit it today thanks
The return has been validated successfully without any error. But ultimately the following comment appeared. I fail to understand what this means. How to send the return now.
[#/ITR/ITR2/ScheduleIT/TaxPayment/0/SrlNoOfChaln: expected type: Number, found: String, #/ITR/ITR2/ScheduleIT/TaxPayment/1/SrlNoOfChaln: expected type: Number, found: String];#;Please contact the developer of your utility with the error key
The return has been validated successfully without any error.
Exactly the same error is coming for me also. Very irritating.
i too am facing the same problem today 6th Jul 2022 – validation of ITR2 is successful – how does one file the income tax return ? gives this error while verifying – [#/IT/ITR2/ScheduleIT/TaxPayment/0/SrlNoOfChain: expected type: Number, found: String];#;Please contact the developer of your utility with the error key
I am facing the same problem. Please,let me know any solution for this error.
I am also facing this problem, let me know if the problem resolved
[#/ITR/ITR2/ScheduleIT/TaxPayment/0/SrlNoOfChaln: expected type: Number, found: String, #/ITR/ITR2/ScheduleIT/TaxPayment/1/SrlNoOfChaln: expected type: Number, found: String];#;Please contact the developer of your utility with the error key
Facing the same error since 10 AM, tried every 30 min. problem persists
Same problem.. Does infosys at all test this portal? simple JS error on type casting. pls look into code in self assement tax section. error is there.
I am also facing the same error… can anybody update a fix here.
[#/ITR/ITR2/ScheduleIT/TaxPayment/0/SrlNoOfChaln: expected type: Number, found: String, #/ITR/ITR2/ScheduleIT/TaxPayment/1/SrlNoOfChaln: expected type: Number, found: String];#;Please contact the developer of your utility with the error key
The return has been validated successfully without any error.
Sir,
While submitting the itr-1 getting the following error message. Please do help.
[#/ITR/ITR1/TaxPayments/TaxPayment/0/SrlNoOfChaln: expected type: Number, found: String];#;Please contact the developer of your utility with the error key
Yes I am too facing this problem and feed up with return filing. First honestly pay tax and than to justify the same file return with continue technical problem in software from last 2 FY.
Facing the same error “[#/ITR/ITR1/TaxPayments/TaxPayment/0/SrlNoOfChaln: expected type: Number, found: String];#;Please contact the developer of your utility with the error key”
How to resolve this?
Hi… Joshi, I am also facing same problem from 2:00 pm [#/ITR/ITR1/TaxPayments/TaxPayment/0/SrlNoOfChaln: expected type: Number, found: String];#;Please contact the developer of your utility with the error
I am facing the same problem – SrlNoOfChaln: expected type: Number, found: String];#;Please contact the developer of your utility with the error key
Sir,
While submitting the itr-1 getting the following error message. Please do help.
[#/ITR/ITR1/TaxPayments/TaxPayment/0/SrlNoOfChaln: expected type: Number, found: String];#;Please contact the developer of your utility with the error key
sir,
i am facing the problem while filing itr1. option is not enable. please help me
I tried to file return using ITR-1 but I am not able to select the reason ubder heading “Are you filing the income tax return for any of the following reasons?”
The choice is not being highlighted on clicking it
while filing ITR 4 TDS deducted does not match with 26 AS. How to rectify auto filled deduction amount?
Just over right the amount you feel is right after cross checking
You can use Microsoft edge and clear the cache etc you will be able to file the ITR 1 online in the income tax portal. I tried and it is working now
Unable to verify online verification since last 10days trying everyday. Tried with different laptop and different browsers also.
Error: Something went wrong please try later.
Please resolve the issue ASAP on urgent basis.
Yeah, Me too facing this. (Error: Something went wrong please try later.)
Have raised tickets also, (6178800 and 6201053). Still not resolved.
I am facing the same issue “something went wrong please try later” while trying to verify ITR 2. Any idea if this issue has a solution?
I am also facing issues in filing ITR for a couple of weeks. Not able to confirm personal details and everything else is greyed out.Tried changing browser but had no success. Kindly help…
Hello,
Clear Browser catch file then it will work
Thanks
All done. Still unable to e-verify ITR V.
Hello Nilesh Bansal…..I have tried everything. No result. This problem was in the last year also. Last year I had to sent physical ITR V by speed post. This defect in the portal still not rectified. Ridiculous.
Facing problem while filing itr .personal information step ist not confirmed.what is the problem .plz help
I myself being not able to file my ITR 1 since last three days. I am also unable to confirm my personal details and proceed to next step. whats the reason.
Same here. Even if I confirm the details the site is saying to confirm the personal information again and again
Was this issue of your resolved? I am still facing the issue since last week .
Hi I too facing the same issue. Once i entered, i am unable to conform with green tick. If you got the solution please let me know.
I am also facing the same issue for the last few days.
While filling ITRs in the field name State under contact details showd “Outside India/Foreign” automatically and not alow to change the sate name.
Dear friend,
I also come across the same issue “Outside state/Foreign”, but i resolved the problem in the following way.
In Google chrome, On the right top, there is three dots in vertical manner. Click on the same and select more tools option and then clear browsing cache for all time. After than login again and file. Everything will be alright.
Dear Friends,
Please follow this steps, and you will get the success.
Hi
I tried above option still not working
Hi Raghuram…
Even after clearing the cache, still can’t resolve the issue. please try these step:
Initially, the field will be “Outside state/Foreign”. You just change the country field name in Address Details to some other country and afterward get back to India. “Outside state/Foreign” issue will be solved.
Vile conformation in e filling not updating
In the IT portal i am trying to file the income tax return for AY22-23.
It goes up to the view pls validate the prefilled return where the personal information is only allowed to be edited and seen .Rest of the fields are greyed out..e.g Gross Total income , total deductions.I have even confirmed the Personal information section .I am trying to file the return since 23jun22.
i am also facing a similar problem since yesterday. unable to confirm the earnings column.
i am also facing the same issue
same issue Unable to confirm the earning columns. becuase of which can’t move to next step
Even I am facing the same issue for the last few days. No idea how to go ahead.
I am facing the same issue. Not able to confirm personal details and go to the next tab.
Even i had the same issue. Provided all information in the Second sTep ( Gross Annual Income) but it didnt show as Green. The values submitted were matching the Form-16 as well. I was using the Google Chrome Browser.
Today i tried using Microsoft Edge and it worked Properly. Please try with another browser in your case as well.
Just a trial and error. Not investigated.
Nandri!
Ashok
Sir, I am also facing the same issue. While filing ITR 1, first I reviewed the ‘Personal Information’ tab details and got it Confirmed (green coloured). Then In the next step, I entered values in the ‘Gross total Income’ Tab and clicked confirm button ………….But That
particular tab is not getting confirmed (done several times). I am using Google chrome.
Now let me try any other browser.
I am facing the same issue and not able to move to next step
Change of Browser does not help.Same issue continues
IN MY CASE MICROSOFT EDGE ALSO NOT WORKED.
Personal information cannot be validated and state name cannot be put. Several attempts are made but failed. Totally upset.
You can file in Incognito mode, this error will be eliminated.
I am also facing the same.
Yes.The same issues in my case also.
Dear friend,
Please read my earlier comment and do accordingly. You can solve it.
I tried using Edge and tried with Incognito also. But still Im not able to move to Gross Total Income section
I tried submitting my ITR 2 return after validation and got a message “schema error occurred while submitting your return, please try later.” ……………..what should I do ? I’ve been trying but same message comes. Please advise. Thanks
I am also getting the same error…..
“Schema error occured while submitting your form, Please try later”
Stuck with this in completion of the filing before due date, Please assist and respond.
INFOSYS PLS RESOLVED – Sr Citizen has more than 80% disability but the portal is limiting the exemption to 75k (applicable for 40% to 80% disability) instead of allowing 125k permitted u/s 80U.
while doing NEW REQUEST FOR RECTIFICATION OF AY 2018-19 GOT THE ERROR ITD EXEC-2003.
ALREADY MAILED TO EFILIINGWEBMANAGER@INCOMETAX.GOV.IN
BUT PROBLEM NOT RECTIFY
I have received the same “ITD EXEC 2003” while filing ITR 3 for Ay 2022-23. There are a lot of glitches in the offline portal as well as online portal. I am truly fed up complaining to the grievance dept.
I am having the same problem since May 18; I have spent more than 3 hours on Webex meetings with IT / CPC people to no avail. They keep saying that they will fix the issue and revert within a week but that never happens. Every week is the same issue!!. When i contact them, i am told to use the latest version and try again….So, I have used 1.1.3, 1.1.4, 1.1.5 and also the latest 1.1.6….again to no avail!. How do we solve this issue?. I am at my wits end!!!
in ITR filling not visible in profile data in personal information
This trouble is related to ITR-1 for AY 2022-23.
If I try to do ITR verification by selecting ‘self’ in the capacity, then the name disappears and showing something went wrong, Pl try later.
I’m facing this problem Since April 15th, 2022 to today. (Almost daily trying and also tried in Apple, chrome and Edge browsers, still getting the same message)
Pl advise me how to solve this problem
massage after velidation successfully SOMETHING WENT WRONG PLEASE TRY LATER what to do next please guide me thanks
Same issue happened to me as well
same problem happened with me
I am facing similar issue, is it resolved for you now?
adding bank verification problem not verifying and not adding . second after filling the itr error while verifying and submitting however in green shows all information is ok.
pls give solution in ay 2022-23
Something happens in my case also. While verifying through net banking of sbi a message comes when I click ‘confirm’ finally, read with “Your specified request cannot be processed”.? “.what to do?
Hi,
PAN verification is ok, it gives an error last name mismatch during the ITR filing.
Hi you able to resolve this error ? No option to edit Name.
Hi you able to resolve this error of last name ? No option to edit Name.
hi , Last name is mandatory error while validation of ITR is this resolved?
getting Error Code: EF00099 after opting for adhar otp and it shows aadhaar and pan not linked although i have linked
Error occured while submitting your form, Please try later how to solve this problem can you please solve this problem
Error request not completed due to technical issue for forget password
please reply
In the portal, I am unable to raise a Refund Re-issue request for my validated bank account.
In Services> Raise Refund Re-issue Request, I have selected the Acknowledgement number and clicked Continue. But unable to see any pre-validated bank accounts on the page. There
is no way to select an already added and validated bank account.I checked all possible ways and sent an email with attached documents to efilingwebmanager@incometax.gov.in. But they are asking for Error snapshots. Any suggestion on this
Cannot down load IT RETURNS
if you faced a problem while filling of form 10IE in the Case of HUF like an Input submission error then click on the profile section and select the key personal details and fill the Karta of huf details. After that you can file Form 10IE.
Please google the error – Category of defect A :You will not be allowed to upload the return. Kindly correct below errors in order to proceed further.
You will find an Instruction booklet of 52 pages. This appears a very complicated error involving new tax regime u/s 115BAC option.s newly introduced for AY 20-21. We have to make some clear options. Otherwise this error will not allow us to file.
Instructions to Form ITR-1 (AY 2021-22) – Income Tax …https://www.incometaxindia.gov.in › ITR2021 › I…PDF
Category A defect are the defects, wherein return will not be allowed to be uploaded and error message will be displayed to the taxpayer. List of Category A …
52 pages
S.No. Error Description Suggestion
1. You can not file return under section as the time limit to file the return under this section is over
To solve this problem… you have Tick/ select option After due date instead of On and Before due date option, then file your returns I did same technique and its works !
In this case if there is any carry forward loss of the current year, it will not be allowed to be carried forward…….
I am not able to file rectification of ITR2020-2021 due to Error-ITD-EXEC-2003
I send mail to Ewebmanagerepotprtal but problem not solved.
The new e-filing portal 2.0 gives a lot of trouble for generating evc online. I failed to generate evc for ay 22-23 online since 10.6.22 post successful submission of itr. Always a message comes ” Your special request cannot be processed” while processed through net banking of sbi. I am fed up. Pl help.
Not able to select that option.Not sure how to proceed
option to select after due date is disabled…then what shoud i do?
I am not able to select option after due date. i have mistakenly clicked on before due date but after that got error and i am trying to change it but it is not changing. please guide me what should i do?
1] Log out from the portal and try to login again.
2] Try to select Select Assessment year* 2021-22 (Current A.Y.)
Select Mode of Filing* :Online (Recommended)
3]Start filling new.
4] Enter the same as previous and then before conforming select the filing option after due date.
5] reset same process .
6] The new form will be saved as draft once everything is validated you can e-verify .
Hope this will help you guys.
I am not able to get that option as it shows that option is fixed with on or before due date and cursor is not moving. now what to do.
Thank you Pramod. It works.
I am getting error code validation ef20113 while filling ITR 6. How to get it resolved. Please help.
register your DSC once again
Category of defect A :You will not be allowed to upload the return. Kindly correct below errors in order to proceed further.
S.No. Error Description Suggestion
1. You can not file return under section as the time limit to file the return under this section is over
Hi Lokesh, is the issue resolved? If yes, Can you please update the solution here as I am also getting the same error.
To solve this problem… you have Tick/ select option After due date instead of On and Before due date option, then file your returns I did same technique and its works !
Is this solve sir, because i have also recived same error what should i do
i did not filed my ITR for the Assessment Year 2021-22, but at the time of filling error showing your return already been filed, not allow to resubmit
When I am going to submit for my ITR , there is showing a error that : Validation completed -1 Errors Found
Please click on respective error description to resolve the error and to proceed further
Category of defect A :You will not be allowed to upload the return. Kindly correct below errors in order to proceed further.
Error Description Suggestion
1. You can not file return under section as the time limit to file the return under this section is over
What should I do ? please suggest me.
I am also facing the same issue. I have raised a complaint and they have asked to send an email to efilingwebmanager@incometax.gov.in with error screenshot and pancard copy in a zip file. And this is the response I got from them.
Resolution: “With respect to the concern raised by you, kindly retry now with the latest Offline json utility from the e-Filing portal http://www.incometax.gov.in You’re requested to start “”Fresh filing”” of the ITR form instead of resume filing of the saved Draft.If issue persists, kindly attach and share the following details at efilingwebmanager@incometax.gov.in • PAN & Contact Details • Download JSON file • Error screen shot Note: Kindly attach the documents in ZIP (.zip) format only, otherwise your request will not be processed.”
I even tried the offline JSON Utility but ended up with same error as in online portal. I have sent an email about this also. But there after no response from them.
I think the new portal is with full of bugs that they need to fix them all asap.
BTB if you are able to solve this issue, please do let me know at : athularjunan@gmail.com
Thanks,
Athul
I am also getting same error. Please leave a solution if u get one.
Today I also get the same error, got any resolution?
Facing the same error….do tell the solution incase you find one
have you got any solution
in case you find any solution please let us know.
In personal information change Filing Section to 139(4) Belated- Return filed after due date. if you had to pay due fine
I have come across t same error message.
In fact t filing section in profile page is not responding.
One can only proceed only when sec 139(4) circle gets activated
But HOW…. any idea
Thanks
buro
Download the latest offline filing utility and select 139(4) first time itself while filling in the form . Was not able to select 139(4) in the online filing
Hi All, you can also do a new online filing and select 139(4) first time itself while filling in the new online form.It works as well.
I too got the same error while filing ITR-1 for my wife. But after selection filling after due date it is getting submitted to IT without any fine. The IT department is not al all responding
This is the first time I will be filing ITR.
But as a non-resident, I am unable to register my PAN on the new website.
My mobile number is from out of India. And as a non-resident, I should be able to register myself with the OTP received in my e-mail only.
But the website does not let me register without OTP received on mobile, which a person with mobile number out of India does not receive.
Have been contacting help desk since almost a week. First I was told to email webservicemanager,which I did. Then after 2 days, help desk rep took my information and said she will submit the request to solve the problem. It has been 3 days already, but I still cannot register my PAN on the new website
I am getting “ITD-EXEC2003 Life Cycle error” while raising a refund reissue request. Can anyone help how to resolve it?
I am facing problem in filling HRA on portal and utility both. Its not allowing to enter HRA amount, I am getting this error “Exemption of HRA u/s 10(13A) shall not be more than minimum of HRA received or 50% of (Basic + DA)” when even try to fill even Re.1 in section. Due to which I am getting tax liability and advance tax due penalty and not able to complete ITR filing.
I discussed whit CA and Income Tax Customer Care they are saying other people also facing similar issue. The thing is what will happen if we are not able to fill it on time 🙁
Any other person getting this error ?
Hi Rohit,
Have this HRA error has been resolved for you?
HI Rohit,
am also facing the same error. Have u able to solve this?
Hey Amit,
Apology for late reply, I am seeing your message just now.
No it was not resolved immediately, I got mail from CPC ITR team today for its resolution. But still I am not sure if its resolved or not.
I paid to CA to file via his software, then I checked json and found that software break my basic salary into two heads one as basic and other as HRA head (with value higher than actual HRA) and then it allowed to add HRA value as well. Also that higher value required thing was also an issue because after 2-3 hours of filing I tried, it allowed to enter same value in HRA salary head and allowing same value in HRA allowance.
I hope you were able to file on time.
Even i am facing the same issue. Not able to declare HRA amount, getting the same error as yours.
Were you able to solve it.
You need to provide the breakup of the salary in 17(1) then it will accept the HRA amount
Adding the salary breakup worked. Thanks
I have been trying to e-file ITR-2 for AY2021-22 for past several days and am stuck on 1 item relating to my LT Carried Forward Losses from AY2020-21 not getting populated in Schedule CFL and the editing page doesn’t allow me to input the same manually (AY selection button stays gray and as such, no changes or additions can be made). I have been sending queries and grievances about this issue but no response on this issue even though some of the other issue regarding TDS were resolved at least partly.
This CF Loss doesn’t even affect my taxes for the year because it is not going to be used in AY2021-22 and just needs to be carried over. But they won’t even let me know if I should go ahead and file without it and that this issue can be resolved later. Very poor service by the e-filing Helpdesk.
If anyone has ideas on how to resolve this issue, it would be greatly appreciated.
I am facing the same problem. But I will need to remit extra tax if CFL for AY 2020-2021 not taken in to account. Thank you for your post which helped me to find out this is a common problem.
I think I faced this problem last year. The solution, as far as I can remember, is, you first tick the box by the year to which the carry forward loss pertains and click edit. Input carry forward loss manually into each respective year.
With this new portal I am unable to file the return (ITR-2) due to name mismatch with PAN. Never had such problems earlier. The portal is not reflecting the corrected name as per PAN or Aadhaar. Its been almost two months, I have raised grievance, spoke to customer care, emailed efilingwebmanager mutliple times but the issue is still not fixed. With just another 2 days left, I am not sure what to do.. Any advises?
I have the same issue, not sure what to do
I also face the same issue. I have no idea what to do. I just filed a grievance, but I don’t think they will address it.
Hey JeanRaj,
I just found a solution, you could try this.
Prepare the json file from income tax website itself, donot use any thirdparty websites like cleartax or something else to create json file. For some reason they don’t work. Actually I compared two json files from cleartax and incometax websites, both the names are same, but the differences are in some other fields.
Please give it a try. Use https://www.incometax.gov.in/iec/foportal this to create and upload json.
E-Verification using addhar based opt is not happening. Showing note as “technical error try later”
I am getting “Date of deposit cannot be prior to 01-04-2020.” error even though I’ve made self tax payment on 24th Dec 2021.
Hi, did you get any solution this error?
It worked for me using Chrome. I had deleted the earlier entry (created in Safari Browser) and created another entry (now using Chrome Browser) and it worked like charm.
Happy Filing.
Were you able to solve this date of deposit issue
you can go back to the place and try to add another entry of those details, for me the initial details that I had added did not have any date showing that’s why I added another row of details and then delete the earlier one so it worked fine for me.
Hope this helps!
Hi, does your issue resolved ?
I am facing the same error. I Made the payment on 24th dec 2021, but getting error like “Date of deposit cannot be prior to 01-04-2020.”
I am also getting the same response. Did you find a solution. Please let me know.
I am also getting same problem. any fix?
did you get your issue resolved?
being forced to select 80DD or 80U also under Chapter VI-A , when I only want 80TTB
Facing same issue and updated on this for resolving it
I faced this problem when using Safari browser on MacBook. On using Chrome browser the issue got resolved. The self assessment tax paid entry also added using Chrome after deleting the entry made using Safari which was showing the error ““Date of deposit cannot be prior to 01-04-2020.” The problem seems to be Safari browser specific.
the date should be before 01/04/21 for ay 2021-22 error shown when I try to submit return on 24.12.2021
If you are using I-Pad or apple, then please try using andriod platform, your problem will be solved.
3CA-3CB & 3CD , FILE NOW LOGIN RESULT AS -SERVER NOT REACHABLE , TRY AFTER SOME TIME
email error to efilingwebmanager@incometax.gov.in
Need help to clear below error while online ITR 2
1. Please select the drop down of head of income for which corresponding income offered
2. Please select the radio button for the field TDS credit relating to Self/Other Person.
Please select income head under tds details.
Go to Schedule TDS Paid . Select Tax deduct at source. There will be two options . Self and others. Click on Self .
In the same menu , scroll down . There will be an option to select ” head of income for which Tax deducted at source ” Select option from drop down menu ie Income from other source / House property etc.”
Thanks, but it has to be done for every TDS entry. So I have 54 dividend entries and hence 54 TDS entries – do I have to manually do it for every one of those 54? If there is any bulk update method, then pls guide.
Thanks
Go to Schedule TDS Paid . Select Tax deduct at source. There will be two options . Self and others. Click on Self
how to fix this error- ‘Please select radio button for the field TDS credit relating to Self/Other Person in Schedule TDS 2’
Form 3CA/CD has been filed by Chartered Accountant but while accepting the form by the assessee and proceeding to sign the form with the help of DSC the error is showing as “Something went wrong Please try after sometime” and due to which I am not able to accept the 3CD form and sign with DSC. Also I have checked in my profile under key person category that DSC has been registered of the person who is responsible for signing the form with DSC. Kindly help with the problem.
Did your issue got resolved? Although mine issue is the same but while submitting my ITR 3.
While filing ITR 1, radio buttons for answering one of three questions are not working. I can’t move further till I click this radio button. Some times , confirmation of each segment not working even after modifications. Pl let me know the solution.
Hi
While validating ITR, I am getting an error saying-
Please enter amount against nature of Exempt allowances.
Can some one help me how to resolve this issue. All the deductions are already been filled under total deduction section.
Thanks
I used to get “Request not completed due to technical issue. Please try again.” erorr while verifying thru Aadhar OTP. This was coming up in edge browser. And Internet Explorer (IE) wasnt loading the login page at all. But both login and the verification went thru in chrome. So whoever have this pariticular issue, can try in different browsers. Trying in Chrome worked for me you can as well try in other browsers too.
It is not working for me in Chrome too.
Error : Request not completed due to technical issue. Please try again.
gETTING THIS ERROR WHILE RECOVERING PASSWORD VIA AADHAR
Getting 2 errors while filling IT 2 –
Please select the radio button for the field TDS credit relating to Self/Other Person.
The total of all the quarter of respective CG must be equal to the final figures of schedule BFLA.
How to solve?
I’m also facing the same issue “The total of all the quarter of respective CG must be equal to the final figures of schedule BFLA.”
Can someone help me how to solve this?
Click on Sl. No. F ” of Schedule CG (Information about Accrual / Receipt of Capital Gain )
Add details and enter the quarter wise details of Capital Gain . Enter 0 if there in NIL CG in any quarter .
I am still unable to do all is highlighted in red after entering as well how to see to this.Moreover it does not accept negatives
Select BFLA schedule and enter gains for each quarter so total equals total gains already entered
select the error and in the redirected page, select “Self” radio button. Next if you try to save it will ask head of salary, there if its FD, update “Other Sources”
I am facing a problem with regard to Capital Gains on Sale of Property. The Online version does not reflect the details captured in this section once you logout and login, though the calculations are appropriate. The Offline version is calculating the entire sale value as Capital Gain.
Also there is a problem in filling the details related to sale of equity mutual fund units in both the online and offline versions where the online version exits on inputting the ISIN and the offline version has a different problem. I am not sure who is going to solve these and when I am going to file my returns.
I am also facing this issue and complained to efilingwebmanager@incometax.gov.in wth screenshots and preview download before logout and second login
Many times after filling ITR-3 tried to revalidate, but msg comes
2 Errors found to be rectified
‘Pl select the button for the filled TDS credit relating to self/other person in schedule’
Same is repeated at s.no.
Tried but could not rectify. Pl suggest.
Thanks.
You have to Click on each error, new window will open.. select “Self” click save… since u r getting 2 errors therefore u need to do it 2 times to file your return..
Edit the TDS collected under the schedule “Tax paid ” and tick either self or other person
Dear All, Error when uploading Json File, generated from the ITR-5 Excel utility available in Income tax Portal Invalid hash value identified, modification to ITR details outside utility is not allowed……
Please help how to resolve the issue
After successful validation of ITR 2 the verification shows Error:
Gratuity amount re enter under Sec10(10).
Even after re entry the error persists.
Hi Saji,
Same issue here. Have raised grievance. Received a standard reply saying trying filling fresh online form or new offline utility. Tried everything. Error persists. Have you found a solution?
Only thing I can think of is to not report the Gratuity. Anyway, there is not tax implication if less than 20 lakh.
Regards,
Arun
Same error related to Sec 10(10). No resolution yet despite repeated grievance’s with efiling manager as well as income tax grievances portal.
If there is a resolution, pls post.
thanks
I received an email that my grievance was resolved to which I sent a strongly worded email stating that the grievance has NOT been resolved and that they should not close the ticket. After that I received a call from CPC Bangalore stating that they will organize a webex call with the relevant team who will guide me. 5 days since then and I am still waiting. Keep raising grievances and keep mailing them. Lets get this issue up in the list of bugs to fix. That’s the only way!
Exemption u/s 10(10) for gratuity shall not exceed income offered under the head salary under sub head gratuity receipt and cannot exceed Rs20 lakhs
Exactly facing the same error.
Even after splitting up the ‘Nature of Salary’ to have Gratuity reflect the value, it is not allowing the same value in exempt allowance and throwing the above error.
keep emailing error to efilingwebmanager@incometax.gov.in
how did you over come this?can you help me please? i have tried 100 time s already
I was able to add the gratuity exemption under “Any other” and description as under section 10(10) gratuity
One thing the utility had to be completely closed and reopened for this to work. Otherwise even after this change it was giving the same error.
Reason was the earlier error was not opening up the link directly when clicked and so any modification still gave the same error.
This is definitely a bug that needs to be fixed and have raised grievance also.
Thanks, that worked! Looks like as part of the resolution, they added Gratuity and some other categories of income (Leave Encashment) in the Salary break-up dropdown. Providing the break-up using “Add Another” ensured the rectification of validation error.
I also faced the same problem but as you mentioned. Yesterday mailed to IT department efiling mail ID but not receive any response and today also called to the helpline and raised the ticket for the same and they told me that I will get the response within 24 to 48 hours.
Thank You for the solution which you had posted & it worked. Removed the gratuity field and added the same in “Any Other” option under section 10(10) exemption with the same description I had provided in “any other” field.
Thank you again for the solution.
Thanks this worked for me also. Essentially the deductions under section 10 like gratuity, leave encashment etc. should be provided under the salary breakup by adding “Add Another” section. But its a bug nonetheless.
Thank you Rajesh… your post helped me file my ITR2.
Namaskar! For me the issue is the ITR2 form shows ZERO salary, ZERO income from other sources. If I try to put in the salary as per Form 16, the ITR2 utility does not allow me to edit the salary. I raised Grievance on 4 August and again I reported on 11 Nov. I also sent email to efilingwebmanager@incometax.gov.in. No resolution so far. Anybody facing this kind of issue?
Hello- Were you able to resolve this error ? I am facing the same error !
It was never resolved, so I filled it manually. It took me a long time to fill in manually every field of the ITR2 form.
Missed seeing this message, replying really late. Hope it was better for you, i.e., got a solution.
I am getting below error while adding the Advance Tax and Self Assessment Tax payment for the assessment year 2021-22.
Error: Date of deposit cannot be prior to 01-04-2020.
I had deposited the challan on 16/10/2021 and selected the same date but I am still getting the same error.
I am also facing the same problem. Is your problem resolved?
I am getting the same error. has anyone been able to get this resolved?
Hi Murali, Did u you find solution for the Error: Date of deposit cannot be prior to 01-04-2020 ?
change the browser to google chrome… it worked for me…
Error resolved or not.same prob here if solution tell
I was also getting this error in safari browser. So I tried using chrome browser and it worked.
change the browser to google chrome… it worked for me…
After facing same issue for past 08 days today I updated my chrome browser in my phone , cleared cookies and filled it through my phone itself and finally submitted successfully without error. Earlier I was trying through my iPad and It was continuously giving errors.
Hi Ankit, I tried your method of clearing caches in Google Chrome but I am still getting date error while filling Self assessment tax details . Because of this error, I am not able to verify my return. Do you have any other solution?
It was giving the error today in chrome as well. I went to incognito mode and then it worked!
I got the same error when paid on 17/12/21.
I am also facing the same error. Tax deposited on 20 Dec 2021 but it gives the same error as faced by you
try in incognito mode
I also get the same issue: Date of deposit cannot be prior to 01/04/2020
After successful validation no acknowledgement no. and message on email is coming also not verifying….
ITR FOR AY 20-21 INTIMATION HAS BEEN RECEIVED AND ALSO REFUND RECEIVED BUT ITR SHOW UNDER PROCESSING AND ITR STATUS BY ACK NO SHOW E VERIFIED
Forgot password in income tax portal don’t get OTP for forgot password
Still facing e-filling through black. It’s saying the error “your filling encountered an error at IT”.since one month facing the same issue. Kindly do the needful. Due to this error I am unable to receive my return ammount.
In ITR 2 after successful validation at the time of verification and submission an same observation repeated again and again after about more than 100 times correction in last two months that is” Kindly enter sum of amount filled in”TDS b/f” and “TDS Deducted” in the field TDS claimed but same is showing again again even after correction. Plz any one having solution for the same
i am also getting the same error since last 3 months and whatever i do, its not getting rectified. Anybody has found a solution for this ?
After validation again & again error message comes .So unable to e-file till now.Really it is total time consuming only .
Getting the same error. Could you get it resolved somehow? Can someone else please guide here
did you get a solution for this issue? I am also facing “Kindly enter sum of amount filled in “TDS b/f” and “TDS Deducted” in the field “TDS claimed” and not able to understand, what is the issue.
I am getting the following error while uploading ITR-5: “Invalid hash value identified, Modification to IT details outside Utility is not allowed”.
No modification has been done by me. How to resolve
Anyone facing this issue while validating?
Schedule VI A, the total of 2i to 2 u not equal to the total of 2v?
Actually I have only one amount u/s 80c (5L) which is auto populated from info given while answering questions at the start. My taxable income is less than 1 L. So that amount is auto populated u/s 80 C as the available total deduction. The same amount is appearing in the total (2v). Of this 1L my LTCG is about 55000/- which again is not taxable. But I am getting this defect and unable to file return.
Multiple grievances raised, but no reply from the department.
Anyone else facing this issue. Anyone knows how to resolve this?
ITR-2 doesnot show 80C fields for amounts to be entered while 80D, 80TTA, 80TTB, 80RRB are displayed. Anyone has found a solution how to enter 80C amounts
Did u get any solution, can u please share that
Same problem for ITR 5 on 18th October 2021. Someone suggested that an old excel utility was converted and due to program bugs ,the json file generated cannot be uploaded.
Brother, i am also facing the same error. If you have a solution, please help also.
Hi MK,
How did you solve your query.
I am also getting the same error in ITR-5.
Please advise.
Thanks.
I am also facing the same problem. Did you get any solution for this ?
Even I am getting same error while uploading .json file of ITR-5. Pls help at the earliest.
Welcome new version. Released yesterday 16th Nov 2021. Try to re-prepare ITR and upload now!
While Attaching JSON file for ITR-5 I amgetting the message” Invalid hash value identified. Modification to ITR details outside utility not allowed” How to resolve.
ITR2: Interest on borrowed capital on house property values entered but still showing zero at the end . [old tax regime].
Has this got resolved?
I have interest on home loan and hence a negative House Property income. but this is not getting set off against salary income. It shows under carried forward losses. How to fix it?
I am also facing the same issue. were you able to resolve this issue?
Facing the same issue currently for AY 2023-24. If u are filling online, try downloading the json file and import it in the desktop utility and then re-enter the interest amount. It worked for me!
Receiving this Error Message while submitting Condonation Request on Portal :
“error Error : : Due to some technical error not able to process. Please check corresponding class and error code ITD-EXEC2003”
Any Clues !!
Thanks
I face an issue which says contact person details not available even though all the details are correctly fed. Please help
I am facing the following validation error while filing my IT for AY 2021-22 today,
The date should be before 01/04/2021.
Can anyone suggest how and where to correct it?
I got the same problem
Did you find any solution for that
same issue
I got the same error, did you or anyone else find the solution ?
I am getting the same issue.. Did anyone found solution?
Hi . Try changing browser from Safari to Chrome, it should work.
Switching from safari to chrome solved the problem.
When going to register TAN at efiling through traces link it says ” request to go to traces can not be completed. Please try tan registration after some time” this error occurs from last two months how to solve it. ?
Got the same issue .have been trying to submit the return for weeks now .always showing this same error
“The date should be before 01/04/2021 for AY 2021-22.”
No idea how to rectify this. Please suggest a solution if some found something . In another site some one said its a browser issue some people opened the site in chrome rather than in safari was able to verify the Return .but now a days chrome is also showing the same error.
Mozilla Firefox is working fine. I switched from Safari to Firefox and did not get the error anymore.
This issue happens in safari browser. I tried submitting the form in chrome and it worked.
To confirm if this will work, check that the ip is listed next to place on the second last step.
I was facing the same problem while filing the return from my iPhone/iPad. Then I tried from android phone. It worked and there was no error.
On new IT TAX Portal – Getting Error during validating ITR-2 . For TDS 2 – Tax Deducted at Source on Income – TDS Credit relating to Self – selected as Self and not the other person or Spouse selected but still it gives error during validation that PAN is Mandatory.
Why should it ask for PAN if TDS Credit is being claimed for Self ?
I am getting the same error. Were you able to find a resolution?
No still the same issue.
Worst thing is it asks to update Self for each and every entry in TDS 2.
Every time I patiently do that to file IT return in ITR-2 and later when go for validation it gives error PAN Mandatory.
I have been doing this since last 3 months. Every month it asks to Pay some additional Self Assessment Tax. Really very frustrating experience.
Not sure how much more, honest tax paying citizens have to shell out more TAXES because of this system.
How can CBDT be so insensitive to issues raised by tax payers ?
I am getting similar error after successful validation in verfication and submission stage
“Kindly enter sum of amount filled in “TDS b/f” and “TDS deducted” in the field TDS claimed”
Hey, I am also getting the same error. What is the solution for this??
There is no solution. I am also facing this error. Such a poor design by Infosys. Pathetic implementation. Shame on Infosys.
Can’t even design this basic system. I am sure they must be failing badly on advanced client deliverables.
Personal information data not getting validated. Even on clicking confirm option it is not getting validated and asking for validation
are you able to get a resolve on this one?
getting the same error, even after click on confirm button, it’s not confirming the verification
Facing same issue. Is it resolved?
Did you able to resolve it
If you are getting such error, the solution is to discard the draft and start afresh. Don’t select the draft in which you are getting the error. Select the ITR as if you don’t have a draft in the first place. This will fix the above error.
Not able to validate prefilled date as confirmed button doesn’t work. Please let me know if anyone knows how to resolve
Same here ! Got a solution yet?
Receiving this Error Message while submitting Condonation Request on Portal :
“error Error : : Due to some technical error not able to process. Please check corresponding class and error code ITD-EXEC2003”
Any Clues !!
Thanks
I HAVE SHOWING SAME ERROR CODE AGAINST REFUND REISSUE CLAIM ASSESSMENT YEAR 2020-21
Can someone share how did they resolve the error as below, ” In Schedule OS, Sl. No. 10 the quartely break up of Dividend Income (i+ii+iii+iv+v) is not equal to [1a – DTAA Dividend -System calculated value at 3aii] of Schedule OS ” this error im getting on 14th sept 2021?
I am facing a problem to change password by dsc. Although DSC is made by PAN verification, but after inputting the DSC details, it says that PAN in DSC is not matching. in Google chrome, Edge or Mozila browser. Internet Explorer is also not opening the login page. If anybody knows the solution, please let me know.
ITR-2 is not auto populating salary heads from Form-16. Everything showing 0.
Also eligible deductions in 80C show ZERO even if I put 150000 (within limit). And I have not opted for new tax regime.
Anyone getting something similar?
I have the same problem. Did you get any work around ?
Error coming while validation of ITR 1 “Please enter a valid Bank Name” . All the banks name are already prefilled. My all bank a/c are linked with Aadhar & Pan cards
I am trying to file income tax return for ay 2021-22. TDS is showing but tax paid is showing as zero. Hence Refund is also not showing. Please tell how to file?
Facing error while filing ITR-4. I do not want to opt for the new tax regime and selected “No” in the respective field in the form. The return is validated successfully but at the time of verification it shows the error “New tax regime u/s 115BAC can not be opted without furnishing Form 10IE or the details provided in ITR is incorrect”
Anyone facing the same issue? Please guide as to how should I proceed.
Hi Mam, were you able to find a solution to that error? I am facing the same error for AY 2022-23. Do let me know if you have a solution to that. Thanks.
yeah me too facing same error. brother pls send me a mail if you find a solution.
Error coming while validation of ITR
“Please Enter a Valid Bank Name”
Error coming while validation of ITR-1
“Please Enter a Valid Bank Name”
All the banks Name are already prefilled
On new IT TAX Portal – for Error during validating ITR-2 .
For TDS 2 – Tax Deducted at Source on Income – TDS Credit relating to Self – selected as Self and not the other person or Spouse selected but still it gives error during validation that PAN is Mandatory.
Getting the same error. Not sure how it will get resolved
Same error today. I dont think they will do anything in net few days. Better to proceed by entering own PAN number to avoid any interest penalties if you have tax liability. If yours is a refund case, you can wait.
Facing the same problem hence unable to file.
Also there is no provision for entering PAN of self.
After a new update of efiling 2.0 portal, o cant be download and view pan card which we applied previously. Its showing opyion for download and view, but it not getting click or not connecting request to destination host
IN THE PREVIEW AND SUBMIT RETURN PAGE ,IN THE VERICATION PAGE,MY NAME IS NOT AVAILABLE THERE ,HOW WILL I DO ,ALL THE THINGS NEEDED LIKE PANCARD NO AND FATHERS NAME IS AUTOMATICALLY THERE,PLEASE HELP
I am getting address mismatch in adhaar, PAN and profile
Though all the data in adhaar and PAN are same in income tax e-filling portal it is not fetching the details correctly and causing the mismatch. Please advise on that.
while filing its showing the error like ITD-EXEC2003
at the time of filling income tax return I am also facing ITD-EXEC2003 error. if you resolve it please guide me. thanks
RESPECTED SIR, SECTION 80GG IS NOT UPDATED EVEN I FILLED FORM 1OBA FOR THE SAME
From 23rd Aug 2021, STCG is being taxed at normal rate of tax for the individual instead of 15%. Is there any change in tax laws or a new bug created in the efiling portal during rectifications?
I am also facing the same issue. STCG under 111A is filled correctly but the total gain is taxed at normal rate instead of 15%
Hope this is bug and not yet resolved. Any feedback will be helpful.
Thanks
STCG is included in total income at a normal rate as well as showing a separate lines for tax at 15% also.
I know I am replying late. I also faced the same problem today and after trying to find solution for it, finally found that it is because I had not selected the Schedule SI (this is the one that calculates tax at special rates) as part of the schedules. The moment I selected it, the amount of short term capital gain showed in the tax calculation page as amount included in the total income which will be taxed at special rate.
There is no change in STCG tax applicability.
cant update profile, in spite of inputting correct mobile and email otps.
Receiving This Error in ITR2
Sum of income u/s 111A or section 115AD(1)(ii)- Proviso (STCG on shares/equity oriented MF on which STT paid) & Pass-Through Income in the nature of Short Term Capital Gain chargeable @ 15% in schedule SI should be equal to corresponding income as per schedule BFLA
Sir, I am also getting the same error in my father’s form. if you get solution to this, please let me also know.
Regards,
Raj Pandey
Hi,
Can you please share the solution for this error if you have found one? Thanks
I validated my itr for AY 2021-22 but while verifying it shows one error saying under head CG subhead E the Ex is not the same as
i – ix. But I found that under subhead E there is no row ‘x’ but instead ix is repeated twice. For row x also it is written as ix. So an error. Any solution
There is a error ” Please enter valid bank name while validating ITR 1 , Please give me the guidance.
Im also facing same issue – ” Please enter valid bank name” while validating ITR 1.
I was thinking of deleting two banks out of 4 banks as two of them has been validated and other two status is Validation in progress. So if I delete the two banks then will it be considered wrongly or I can go ahead with only two banks which have been validated. Otherwise I’m stuck and unable to submit ITR return. Kindly advise
I am also getting the same error as Mr Kale. I have two banks which are cooperative banks for which valid IFSC and account no.s are inputted. Requested for help. Regards
Sir, Firstly Co-Operative banks cannot be validated, so kindly add any other nationatised bank or private bank for validation. And you need to remove the bank account which cannot be validated. And you need to revalidate the bank accounts after changing the mobile number or email as provided in bank by changing in profile details.
Sir, Please remove the account which is either not validated or cannot be validated. Then retry.
Pre filled Form. My profile for Bank account shows a false account. It shows a Bank account with Bhilwara branch of a Bank, which I neither ever had nor mentioned in any Return filed till now. The last four digits displayed for this false account are same as the last four digits of my account with aKolkata branch of same Bank. The false account is shown as validated. It is not getting removed. Kindly advise
.
I completed ITR2 for assessment year 2021-22 and validation was successful. When I
tried to file the return for verification I get error message “SCHEDULE CG sl No. Ex is not
equal to the difference i – ix . I presume this error occurs because the return preparation
software is not fully compliant with data quality requirement. I downloaded only
return preparation software developed by Income tax dept. Please help in this regard
Has this been resolved? As I am also getting same error.
Getting a validation error. Category of defect A :You will not be allowed to upload the return. Kindly correct below errors in order to proceed further.
Error Description
1. Exemption u/s 10(10) for gratuity shall not exceed income offered under the head salary under sub head gratuity receipt and cannot exceed R20 lakhs
Suggestion – Enter Rs. 20,00,000 in the field “Sec 10(10)-Death-cum-retirement gratuity received.
I have entered the amounts as per Form-16. Gratuity amount is less than salary and less than 20 Lakhs.
Not sure what is wrong. No error until last step and then I get a validation error.
Very poor software.
Hi. I am facing the same issue. How did you resolve this?
Did you get a solution to the section 10(10) error?
No. I raised a grievance. The response was that I should download the new utility and refill the forms or start a new online form. I tried everything that was suggested. Nothing works. Frustrated. Thinking of going to a CA who might have a solution. Looks like a coding error. Instead of disallowing amounts greater than 20 lakhs, it is disallowing amounts lower than 20L. So much for simplification.
Hi, Is this issue resolved? what was the solution? Pls can you share?
Thanks,
karthikeyan
I am trying to file ITR -3 for professional income
return is validated properly but the verification stage is giving errors
I have tried to rectify it for 50 times but still, system is not allowing to file
Same thing with my itr 2 , for capital gains
Sir,
I am facing the problem mentioned in point number7.During ITR returns validation , unable to enter the name when self is chosen.Kindly let me know the solution for this.
Thank you
I am also facing issues in ITR3. somehow, it has decided that i am eligible for AMT (actually I am not as there is no relevant deductions) so giving error not matching AMT and deemed income. Irony is that AMT schedule is disabled for me. Also, it is asking me to fill ESR with zero, but if I fill zero, ESR is not saved showing me again error of ESR not filled. Total junk site as grievances are raised for last 10 days, but nobody bothered to look into. Sad affairs from Infosys and not being tracjed by our FM team. Really sad.
YOU DOWNLOAD NEW UTILITY AND TRY AGAIN, IT WILL WORK
Am trying to e-verify my ITR Form-1 for AY2021-22 using OTP linked to Aadhar card on new portal. It gives me error PAN not linked to Aadhar. When i try to link, it says already linked. As this is already linked, I have double checked that.
So this like a circle, first it says link PAN & Aadhar and then it says already linked. Due to this issue, am not able to e-verify the returns and not able to submit. Please advise what to do.
Sincerely,
Rakesh Gupta
Unable to submit ITR2, after verification, Schema Error is coming.
Same bro
While validating my ITR II return for A.Y.2021-22 error( Please enter the Bank name) appears. I have already given my Bank account particulars while submitting the return for validation and I am getting an error !validation cannot be done! Please help me in this regard.
U CLICK ON ERROR IT WILL TAKE TO BANK ACCOUNT PARTICULAR, THERE IS A BUTTON IF YOU WILL CLICK ON THE BUTTON THEN THE ERROR WILL BE FREE
I tried but my error is still showing
In my online itr2 the prefilled values are showing 0 and no option to edit when I click on confirmstion. Also not getting any schedule to fill shares details.
Sir,
I am trying to file ITR3 using latest release dated 04.08.21. of the Common Utility. All the schedules are filled and return validated with no errors. But after e-verification with aadhar OTP when we press SUBMIT we get the message “SCHEMA ERROR OCCURRED WHILE SUBMITTING YOUR RETURN, PLEASE TRY LATER”
I have been trying for two days now. Any help would be appreciated.
Thanks
Old portal should be restored and new kept in waiting till streamlined and tested. Govt is harassing honest taxpayers.
YOU DOWNLOAD NEW UTILITY AND TRY AGAIN, IT WILL WORK
nothing is working. I have just downloaded the new utility at 8 PM on 18.08.2021 but after verification ITR2, Schema error is still coming. New Income Tax Software is a great joke.
Schedule Capital Gains — Land or Building or Both —
The details filled up for property sell are not visible after saving.
Can not update or modify these details. Is others have tried this option.
Unable to verify return for last two day, Tried Netbanking but it just kept rotating. The tried OTP method but it just kept saying invalid PIN, which was same as I received in SMS.
New ITR portal
Please email all queries pertaining to ITR filing to: efilingwebmanager@incometax.gov.in
i am unable to download itr-2 please help
I have same issue since last 10 days.
I am finding the same problem that “Enter bank name” though I have entered many times and validated. errors repeats. can anyone help
I am trying to file the return since last 2-3 days, Every time after validation I got the message Validation successful without any error. Further proceeding for e – verification after the file is not being submitted and it comes out with an error message.
Even I am facing the same issue.
The gross receipts/income, on which tax has been deducted, are to be entered in the schedules under the respective heads of income, as they are assessable in the year in which the credit for the TDS is being claimed.
Hello, have you got any solution for this? I am also facing the same error(i.e. The gross receipts/income on which tax has been deducted are to be entered in the schedules under the respective heads of income as they are assessable in the year in which the credit for TDS is claimed). can anyone please resolve the issue
I had faced this issue and I raised a grievance in their grievance portal and this got resolved
Kavya, what they suggested you to do – how the problem is resolved?
Kindly elaborate because i am facing same issue
kavya, please tell the resolution they specified in your grievance for the validation error. I am facing same issue even now
Hello Pankaj, you can avoid the error ( i.e. gross receipts/income…) by filing in ITR2.
Thanks, Vasanthi,
TI, as well as GTI, are less than 50 lacs. ITR 1 is applicable.
Error in validation Enter bank name. Last seven days. Customer care not picking up phone
same issue here. after every attempt for validation, same error message in two rows appearing – please enter the bank name but on clicking the same it leads to bank account section where already bank details are provided. Wasted nearly 4-5 hrs time in attempting to file ITR-2 but at the end this problem is faced
I am facing the below issue:
The gross receipts/income, on which tax has been deducted, are to be entered in the schedules under the respective heads of income, as they are assessable in the year in which the credit for the TDS is being claimed.
and
Name mismatch between PAN and the return. Raise an issue on the grievance portal but still no reply.
Can you tell me how did you rectify?
Sir I have already provided solution above. Please see.
Error in validation Enter bank name. Last seven days. Customer care not picking up phone
I am struggling to upload the ITR. The validation is successful, but when it is uploaded, it comes out with following error. I have tried atleaat 10 times now
The gross receipts/income, on which tax has been deducted, are to be entered in the schedules under the respective heads of income, as they are assessable in the year in which the credit for the TDS is being claimed
I am facing exactly same problem for the last 20 days
Is it resolved?
I am also facing same issue
I am also facing same issue.
This error is driving me crazy
would like to know this problem is resolved
Most horrible website. Infosys and Finance department have messed up a smooth running portal by claiming to make the process better
Repeated validation errors in Bank name , inspite of the fact that nothing was wrong on the same and TDS schedule is the worst. Real conjob by Infosys on the tax payers and I am a CA who has been filing returns for several years and helping oit several people in filing returns
Teerible
Yes.. old interface was good… this interface is pathetic and have login issues…
Also take lot of time for verification…
While e-verifying the return, I log on to the income tax portal, click on the return and then click on the e-verify button and nothing happens.
Has anyone seen this? Any help would be appreciated.
Yes, same problem here
Error in validation Enter bank name. Last seven days. Customer care not picking up phone …no call back….
same issue here. after every attempt for validation, same error message in two rows appearing – please enter the bank name but on clicking the same it leads to bank account section where already bank details are provided. Wasted nearly 4-5 hrs time in attempting to file ITR-2 but at the end this problem is faced. Thanks to our competent authorities and FM for making us work so hard to earn bread and butter and spending tax payers hard earned money (Rs.4200 Crores) of tax on such incompetent unprofessional software companies.
After correction of some of the errors mentioned above, I submitted the ITR2 and received the following message:
Validation completed -1 Errors Found
Please rectify the error to proceed further
Category of defect A: You will not be allowed to upload the return. Kindly correct the below errors in order to proceed further.
S.No. Error Description Suggestion
1. Tax Payable on Total Income is not equal to the sum of (Normal Tax plus Special Tax minus Rebate on Agricultural Income).
These computations are done internally and on the same data. I tried with different data but without success. If anybody knows how to get rid off this problem inform me. I have reported it to their Grievance Redress site.
Same error faced by me as well. Frustating ! And running out of time as last date is approaching. It doesn’t allow to manually modify any of those 3 fields. In my case the difference is just 1 Re (rounding off error in internal calculation I guess). Searching for a hack to get it through..
Same problem With me.I too tried in many ways.On validation I got the message “Validated successfully,there no error”. But while uploading, on verification the same message appears which have mentioned.
Hi Tapan,
I found the issue and fix this. taxable income system calculating decimal and creating issue.
eg.. 1497 is come and 15% of this 224.55 . Round this to 1500 , so 225 will come and decimal will not be there.
Hope this helps.
Thanks,
Sujeeth
Same problem appearing for me. The situation is pathetic. All these schedules are automatically generated. The situation is pathetic.
26AS showing the TDS amount but not reflected in the pre-filled TDS page in online mode — pathetic !!
Any solution for that ?
Hi Avik,
Got same . I clicked others there TDS option we have to select in selection.. after that only it will ask all TDS details 16A,B,C or TCS like that.
Thansk,
Sujeeth
Even I face the same issue.
Same issue. TDS deducted on dividend reflecting in 26AS but not in ITR 2. Any solution?
I am not able to file return for AY 21-22 because, everytime when i try to file return, they say that I have already filed return.
I tried to file my income tax return for AY 2021-22 yesterday. After filling the personal details and press ‘confirm’. a message appears saying that you have already filed return and go to revised return. Actually this is my original return and I could not move forward with filing.
Would anyone else experience the same problem?
It is a departmental issue so please contact with the department
After filling the ITR-1 under Prepare & submit method, Iam not getting receipt number even after filling OTP in the dedicated space. I tried several times with several OTPs . As a result the data remained in Drafts only. Instead of harassing the filers with imperfect new portal why not you allow old system for the assessment year 2021-2022. ?
Facing the same issue for one of my clients. I filed it and went through verification but i am unable to see it on the portal now
ITR-2 filing on ITDe-filing is pathetic,software not designed properly, it does not auto uploads all TDS information from 26, throws error for gross dividend value not matching with sum of break up in 5 periods, when summed value matches with gross dividend.. After clearing all these errors , return got validated and verified but errored when Submit button clicked . As it throws Schema error occurred while submitting your form, please try later. I am desperately trying to submit return several times, with bad luck getting same error message.
I have been trying to file income tax for AY2021-22->ITR2
In the very first schedule – Personal Information, Under the Status I have it as ‘Individual’ and the filed is grayed out. And there is an Error : Status is mandatory
This new online portal is a crap, can’t even get past the General Information section. Tried Chrome, IE, Edge but stuck at saving General Information due to above error.
Any help will be appreciated
Hi,. Was your issue sorted. If yes, then how, kindly share.
While moving to the ITNS-280 challan filling for e-paying tax from the efiling portal, the data required need to be filled up again. This work can be minimized by prefilling the required data from the efiling portal.
I filed my ITR-1 today and e-verification also was successful. But currently filed return is not shown in the returns filed page. Hence acknowledgement and ITR-1 Sahaj could not be downloaded. While showing the successful everification page, acknowledgement download option is given at the bottom left. This acknowledgment fonts are very small and not readable and instead “₹” symbol is in the amount column, it shows “V”.
When i am trying to upload return through offline utility, Schema error is coming and when preparing the return online then it showing errorn pls put bank name and when i am clicking on updating bank name , system goes on processing …………….
seriuosly worst website..
Pathetic website, many issues . Every time trying to submit ITR from Offline utility showing schema error.
Facing the same problem. ITR filing portal should be foolproof and thoroughly tested for glitches before launching. I don’t understand how such a faulty site with multiple errors all across has been thrust upon the taxpayers. Wasted the whole night yesterday but could not submit ITR Form 2 despite filling everything. Also, there is no option to modify capital gains. If you have to edit it, you need to discard the entire return and fill a new form all over again! What a third class site!
Sir If you want to modify cg open the cg schedule. On top right press expand all. Select stcg or ltcg as required. Your previous entries will come. Be sure to tick under 111A and modify your values. Dont forget to enter quarterly values.
Open cg schedule press expand all. Click stcg or ltcg edit check tick 111A
While filing the ITR2, I get the following message:
Error description:
In Schedule OS, Sl. No. 10 the quarterly break up of Dividend Income (i+ii+iii+iv+v) is not equal to [1a – DTAA Dividend -System calculated value at 3aii] of Schedule OS
Suggestion:
Please provide the quarterly break up of Dividend Income equal to [1a – DTAA Dividend -System calculated value at 3aii] of Schedule OS
I have checked all the inputs several times. They are correct. So, do not know what I should do.
I do encounter same error. And same has been referred to IT dept. so far no response, i tried contacting through phone/chat. No response from dept. Sent couple of emails, no response.
I too face the same problem while uploading/e-verification. Error is same as you have mentioned above. Despite best efforts not succeeded for the past one month. If you happen to get the solution pl inform me by e mail pl. thanks.
This problem of breakup of divident income is resolved as of 24/07/2021 . I uploaded my return after successfully validating it
I am gettting the same error for ITR-2. I have only one dividend entry in both places.
Form 26 AS is not shown in this new website. Until you see 26AS you cannot fill up return. So unable to proceed.
It is a departmental error so you will have to contact the department
I have been wasting my time with the e-filing portal for the past two days. Trying to file my return for AY 21-22. Unable to complete the task. Unable to upload the file in the form.
Yes, there are many glitches in the new portal
For 26 As go to your netbankiing site you may get there. Or open TRACES SITE register and get 26AS
This year, ITR filing date should be extended beyond September 2021.
It is totally depend on govt
To understand what you are trying to say, the english must be translated back to your native tongue and re-written in English.
I will try one here .. problem #5
“Refund requests are not being made”.
Whatever that means .. I will try to correct it
— Tax refund is not calculated correctly.
There I mean that taxpayers are not able to request for refund on the new portal. Tax calculation usually takes place when taxpayer requests for refund. But the new portal is not allowing users to request for delayed (by govt.) refunds. “Calculation is the other thing”.
Sir,
At the time of validation, it gives an error, “Please enter the bank name”, And the hyperlink doesn’t work. It keeps on loading/processing.
Any suggestion to resolve this issue
I have encountered several problems in preparing and filing ITR2. Details of the bank accounts do not show correctly and I am asked to enter the bank name though the IFSC no shown is correct and indicates the bank name. The PAN profile shows the bank account as validated but the ITR shows not validated. After getting the draft ITR validated, when I tried to upload the file and submit the return, I am told there is a schema error and asked to try later. It is difficult to correct any errors shown as one cannot go back to the relevant schedule, nor does the software show the error. Nor can the draft be saved at that stage. We can neither go back nor forward. The “loading” goes on indefinitely and one has to quit. If one uses a saved draft, he has to still start from the beginning.
It’s a departmental error so you have to contact the department
Still errors in TDS form – inputs vanish post saving, Filling form vi is a nightmare, continuous error at the time of validation with no error whatsoever. Nightmare !!
We are facing a lot of problems, such as 26AS showing the TDS amount, not reflected in the pre-filled TDS page. Pre-filled TDS amount can not be edited this new IT PORTAL. It will be better for this year OLD IT PORTAL should be continued.
while validating my itr for ay 2021 22, error (enter valid bank name) appears persistently, As indicated in the error notification, I click error description to resolve. The error showing the page is loading, loading continuously. After 10 to 15 minutes, the website closed. .Pl. help in this regard
“Please contact to department”
This problem is resolved and I have successfully completed and validated itr2 return as of 24/07/2021 .now there is problem of schema error for e verification
I am getting this error:
[#/ITR/ITR2/TaxReturnPreparer: required key [IdentificationNoOfTRP] not found, #/ITR/ITR2/TaxReturnPreparer: required key [NameOfTRP] not found];#;Please contact the developer of your utility with the error key
I am seeing this erro from last 2 days, and tried re-starting the form as well as using their tool. Nothing seems to be working. What to do?
I’m facing Same error.
I think when there is refund than the TRP no is essential.
On last page of verification it is asking for TRP no, Tax return preparer
number .
I think there is no need to give refund amount in TRP section because its not filed
by TRP. Refund from previous page should be considered.
This worked for me, but please double check this at your end.