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Most Common Technical Errors on New ITR e-Filing 2.0 Portal

Technical Errors on New Income Tax Web Portal

The Income Tax Department launched the new website of Income Tax on June 7th, 2021. The website has had various technical problems since its launch. One of these is the problem related to ITR. Let’s know it in detail here.

Various Errors Related to ITR

People were excited about the new Income Tax website, but after the launch, they are facing various problems with it. The long list of problems also includes problems related to ITR filing, due to which people are getting frustrated. It is obvious that ITR filing is one of the main functions of the Income Tax website, along with other functions. But right now, the website is not able to perform its main function properly.

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    Common ITR Issues Faced by Taxpayers in FY 2024-25

    • Error 1: While submitting the return in ITR-2, the Assessee is facing the following validation error. This error is not coming while filing ITR-3:
      • In Schedule CG, the value of b1eii should be: (a) the difference of B1eiA and B1eiB, if eiA > eiB, else 0, if the date of acquisition is before 23 July 2024 and the transfer is on or after 23rd July 2024; (b) 0 in any other case.
    • Error 2: While submitting the return in ITR-2, the Assessee is facing the following validation error. This error is not coming while filing ITR-3: In schedule CG, the dropdown at sl. no. B10a, &; Whether the date of limitation /withdrawal was before 23rd July 2024 & is not selected.
    • Error 3: While submitting the return in ITR-2, the Assessee is facing the following validation error:
      • In Schedule Part-BTI, Sl. No. 15 Aggregate Income of Schedule B-TI is not equal to Sl. No. 12 – 13 + 14

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    Disclaimer:- "All the information given is from credible and authentic resources and has been published after moderation. Any change in detail or information other than fact must be considered a human error. The blog we write is to provide updated information. You can raise any query on matters related to blog content. Also, note that we don’t provide any type of consultancy so we are sorry for being unable to reply to consultancy queries. Also, we do mention that our replies are solely on a practical basis and we advise you to cross verify with professional authorities for a fact check."

    Published by CA Vineeta
    Hi,I am Vineeta Sharma. I am a chartered accountant. I have done my (B.Com) from Rajasthan University. I have keen interest in taxation field. View more posts
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    897 thoughts on "Most Common Technical Errors on New ITR e-Filing 2.0 Portal"

    1. [#/ITR/ITR1/Refund: required key [BankAccountDtls] not found];#;Please contact the developer of your utility with the error key

        1. [#/ITR/ITR1/Refund: required key [BankAccountDtls] not found];#;Please contact the developer of your utility with the error key

            1. “[#/ITR/ITR1/Refund: required key [BankAccountDtls] not found];#;Please contact the developer of your utility with the error key”

              but My Bank Account Validated and EVC Enabled still getting above error again and again

          1. same error in filing ITR 4
            [#ITR/ITR4/Personalinfo/address/phoneno:requird key [phone no] not found
            Kindly give solution if you get solutions
            Thank you.

          2. Just go to ITR site and do not resume last return which is you filled recently just click to New ITR filing and refiling all of your data and submit the same your ITR will be done with this process.

      1. You have to go back to bank details page and add bank details. If it is already added then when you try to add again it will give error and start reflecting.

    2. Category of defect A :You will not be allowed to upload the return. Kindly correct below errors in order to proceed further. with error description EF20052. Please help me on this

    3. Trying to Login with an OTP linked to my adhar card but even after multiple attempts i’m unable to do so as i never received any OTP in my registered phone number.

      Please suggest an alternative way to login to the portal.

    4. I am getting the issue while filing ITR2 and click on last screen on button Proceed to verification.
      Bad request Request: Post foitrvalidations2223medservice.iec.svc.cluster.local:8381/api1.0.0HTTP/1.1

      1. Hi,
        Please recheck incase you have used any other language alphabets. I got the same error and when i reviewed, i realized i used a German alphabet under the address block and changed it back to English. It worked ! i could submit it.

    5. I think there is no need to give refund amount in TRP section because its not filed
      by TRP. Refund from previous page should be considered.

      This worked for me, but please double check this at your end.

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