The Income Tax Department launched the new website of Income Tax on June 7th, 2021. The website has had various technical problems since its launch. One of these is the problem related to ITR. Let’s know it in detail here.
Various Errors Related to ITR
People were excited about the new Income Tax website, but after the launch, they are facing various problems with it. The long list of problems also includes problems related to ITR filing, due to which people are getting frustrated. It is obvious that ITR filing is one of the main functions of the Income Tax website, along with other functions. But right now, the website is not able to perform its main function properly.
Submit Query for Error Free Return Filing Software
Common ITR Issues Faced by Taxpayers in FY 2024-25
- Error 1: While submitting the return in ITR-2, the Assessee is facing the following validation error. This error is not coming while filing ITR-3:
- In Schedule CG, the value of b1eii should be: (a) the difference of B1eiA and B1eiB, if eiA > eiB, else 0, if the date of acquisition is before 23 July 2024 and the transfer is on or after 23rd July 2024; (b) 0 in any other case.
- Error 2: While submitting the return in ITR-2, the Assessee is facing the following validation error. This error is not coming while filing ITR-3: In schedule CG, the dropdown at sl. no. B10a, &; Whether the date of limitation /withdrawal was before 23rd July 2024 & is not selected.
- Error 3: While submitting the return in ITR-2, the Assessee is facing the following validation error:
- In Schedule Part-BTI, Sl. No. 15 Aggregate Income of Schedule B-TI is not equal to Sl. No. 12 – 13 + 14
Genius Software Makes Income Tax Filing Easy and Secure
Since Assessment Year 2001-02, Genius tax software has been the number one tax return filing software among Indian tax professionals. Clients can file unlimited returns with this software, including income tax, TDS, AIR/SFT, and other tax forms. Gen BAL (Balance Sheet), Gen IT (Income Tax), Gen CMA, Gen FM, TDS (Tax Deducted at Source) and AIR/SFT make up the six modules of the Genius program. Among the best taxation software in India, Genius provides multiple features such as Backup, Restore, and Password Settings.
Can’t verify after successful validation. Upon successful validation when I click on ‘Proceed to verification’ it does not do anything. Tried multiple times. Stuck! 🙁
revised return not accepted at validation and varification stage
Original acknowledgement number is not getting validated in revised return.
When I file the revised return it says “Invalid receipt number. Please retry and enter correct acknowledgement number.” Tried multiple times with different utilities to generate the JSON file.
I am facing the same issue, it is recolved for you ?
I am facing the same issue, it is resolved for you?
Pls let us know…
I am getting the same error while I try submitting my defective returns.
Were you able to resolve?
Hi guys, Facing issue while filling ITR 5 excel utility received an error not saying “invalid hash value identified modification to itr details outside utility is not allowed”….if anybody has a solution for the same.
Hi, I am also getting the same error.
Is it resolved for you ?
Hi, I am also getting the same error.
Is it resolved for you ?
I am getting below error when trying to submit ITR:
[#/ITR/ITR1/TaxPayments/TaxPayment/0/DateDep: string [NaN-NaN-NaN] does not match pattern ([12]\d{3}-(0[1-9]|1[0-2])-(0[1-9]|[12]\d|3[01]))];#;Please contact the developer of your utility with the error key
It seems the date of deposit for advance tax payment is not being picked correctly. Has anyone else faced this and how to rectify this?
Were you able to resolve this? Facing the same problem.
It’s MacBook issue. Please use window laptop.
Try using Google Chrome, mine was fixed after changing the browser.
Yes, I have the similar issues. Any idea how to resolve that as ITR due date is after 2 days.
By any chance are you guys facing this issue in MacOS or safari browser?
I think it is happening because in “Tax Paid” section, for self Tax Payment – Date of deposit should be DD-MM-YYY, example 29-07-2022; But it seems to be taking in DD-MONTH-YYYY format, which is 29-Jul-2022 and the same is not able to verify at last step.
Try it in a different browser/OS and see if it fixes the problem.
same issue, please suggest someone..
Any Luck? with the error, Even I am unable to submit
[#/ITR/ITR1/TaxPayments/TaxPayment/0/DateDep: string [NaN-NaN-NaN] does not match pattern ([12]\d{3}-(0[1-9]|1[0-2])-(0[1-9]|[12]\d|3[01]))];#;Please contact the developer of your utility with the error key
It’s MacBook issue. Please use window laptop.
Facing same issue. Any solution ?
Facing same issue..were you able to resolve?
Hi, were you able to resolve this issue? I am facing the same, pl help!
Don’t worry! You only need to to update your profile in order to get rid of the error.
Yes, not able to proceed to validation. Could you resolve this issue?
Were you able to find any solution? Even I am facing same issue.
Were you able to resolve this? I am facing same issue and not able to figure out what is wrong.
Try using different browser, the issue mostly happening in Safari, Firefox & Opera.
Best browsers – Google Chrome, Microsoft Edge.
Yes, I am also facing similar error during e-verify and it seems this is only to the tax payers who have paid the selft assessment tax. This is rediculous that Infosys couldn’t do the test of system well. IT systems are never smooth like before but such software glitches are just not acceptable before being released to general public and critical stakeholders are more in nature.
Have you resolved this issue. I am also facing the same issue.please let me know if resolved. Urgent.
I am getting same error
after paying the additional demand using ” Pay Now”.
then the details of receipts are entered in “Tax Paid …. Advance tax and Self assessment ” option.
At the time of submit this error appear.I think the date field is having an issue here. I could not resolve yet.
I faced same problem but after multiple tries on Mac Safari, I logged in at google chrome and finally succeed to file. Try this, may work.
I was facing the same issue. Changed the browser from safari to chrome to login into my account and it got resolved.
I faced the same issue in Macbook, but when I tried from other laptop it worked.
Just switch to chrome and try again, it’s safari issue.
After payment of tax the amount is not reflected.
It’s SAFARI. Pls use CHROME / FIREFOX or some other browser.
If you cross checked your info for any copy paste errors then browser is the culprit!
Hi Rajat, I was also facing the same issue yesterday, however when I tried today it worked but its too late for me now. I have to pay the delay fee now. is it sorted for you now?
Not confirming personal details in spite of multiple attempts
Even I too getting same message, when we check IT Call center they asked to send a detail mail to helpdesk, so far no reply….
Did you get any solution from IT call center?
It’s MacBook issue. Please use window laptop.
Facing same issue here since yesterday. No errors, but still not confirming personal details!
same issue
am also facing same issue, did many attempts still unable to provide the conformation
After getting the ITR 2 validated with no errors, at the time of proceeding to verification, the following message appears.
POST foitrvalidations2223medservice.iec.svc.cluster.local:8381/itrintval2223/api/1.0.0 HTTP/1.
What is the meaning of this message and how to sort it out.
I am also getting the same error.
Tried many ways, but still stuck in this error.
Which all fields did you find had bad characters? I checked but am not able to find. Would be helpful to know please.
Thanks it solve my issue. I had address in FA in German Language.
I am getting the same error. Any resolution found??
Anyone managed to get this issues resolved?
Guys, finally solved the issue. In some of the data that is prefilled there is an illegal character. So search each and every field that has been prefilled.
Struggled with same problem for 3 days. There was a special spanish character “ó” in one of the addresses in Schedule FSI which was causing the error. Replaced it with normal alphabet “o”. So check if there is any é or ó etc anywhere and replace it.
Hi,
I had faced the same error but was able to resolve it. You have to walk through each field and check if there are any foreign characters ( In my case, I had copied the address which had a german letter in between). I removed it and this worked. So make sure all the fields, especially copied and auto-filled ones are right, character by character
Also, you can reach out to “orm@cpc.incometax.gov.in” for any help, they actually called us back for help and if required they would do web conferencing as well.
Issue:
After successful validation of ITR 2, there was an error for Process for Validation as “POST foitrvalidations2223medservice.iec.svc.cluster.local:8381/itrintval2223/api/1.0.0 HTTP/1.”
Solution: In my ITR 2 form, in one of the schedules I had a foreign address as “… République” which is a French word and has special char as ” é ” due to which the error was generated. So, I just replaced ” é ” with English ” e ” or République with “Republique” and then followed the same steps for verification and there was no error. I hope this will help you. Good luck!
how did you Resolved it?