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Most Common Technical Errors on New ITR e-Filing 2.0 Portal

Technical Errors on New Income Tax Web Portal

The Income Tax Department launched the new website of Income Tax on June 7th, 2021. The website has had various technical problems since its launch. One of these is the problem related to ITR. Let’s know it in detail here.

Various Errors Related to ITR

People were excited about the new Income Tax website, but after the launch, they are facing various problems with it. The long list of problems also includes problems related to ITR filing, due to which people are getting frustrated. It is obvious that ITR filing is one of the main functions of the Income Tax website, along with other functions. But right now, the website is not able to perform its main function properly.

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    Common ITR Issues Faced by Taxpayers in FY 2024-25

    • Error 1: While submitting the return in ITR-2, the Assessee is facing the following validation error. This error is not coming while filing ITR-3:
      • In Schedule CG, the value of b1eii should be: (a) the difference of B1eiA and B1eiB, if eiA > eiB, else 0, if the date of acquisition is before 23 July 2024 and the transfer is on or after 23rd July 2024; (b) 0 in any other case.
    • Error 2: While submitting the return in ITR-2, the Assessee is facing the following validation error. This error is not coming while filing ITR-3: In schedule CG, the dropdown at sl. no. B10a, &; Whether the date of limitation /withdrawal was before 23rd July 2024 & is not selected.
    • Error 3: While submitting the return in ITR-2, the Assessee is facing the following validation error:
      • In Schedule Part-BTI, Sl. No. 15 Aggregate Income of Schedule B-TI is not equal to Sl. No. 12 – 13 + 14

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    Disclaimer:- "All the information given is from credible and authentic resources and has been published after moderation. Any change in detail or information other than fact must be considered a human error. The blog we write is to provide updated information. You can raise any query on matters related to blog content. Also, note that we don’t provide any type of consultancy so we are sorry for being unable to reply to consultancy queries. Also, we do mention that our replies are solely on a practical basis and we advise you to cross verify with professional authorities for a fact check."

    Published by CA Vineeta
    Hi,I am Vineeta Sharma. I am a chartered accountant. I have done my (B.Com) from Rajasthan University. I have keen interest in taxation field. View more posts
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    897 thoughts on "Most Common Technical Errors on New ITR e-Filing 2.0 Portal"

    1. Those who have designed the new website must be very incompetent fellows. Worse is that Directorate General (Systems) and CBDT gave work to incompetent fellows and launched the website without ascertaining that it does not cause any problem. Despite filling quarterly break up of ST and LT capital Gains, I am getting message of errors.

          1. I did the same- deleted one account which was not validated but error is still pesisting. All bank accounts are now validated

          2. Thanks for lot for this suggesting. Removing failed back account details solved this strange error “EF20052”. This error kept me anxious for 1.5 hours. Thanks Ajaidka!!

      1. As suggested by one user, I removed the ‘not validated ‘ bank accounts from schedule Gen. I was able to file it. One other user has also benefited from this suggestion. You may also try.

      1. Last name mandatory error is shown in itr validation while pan card or aadhar is matching. Last name also printed in pancard. How can i resolve this problem

        1. Start new filing, check if the last name now appears in personal details & enter all other details again. The issue of the last name being mandatory will be resolved.

    2. Getting the following error during “verification” while uploading the validated ITR 2 return using the Tax utility: [#/ITR/ITR2/ScheduleSI/SplCodeRateTax/31/SecCode: 5BBF_BP is not a valid enum value, #/ITR/ITR2/ScheduleSI/SplCodeRateTax/33/SecCode: 5BBG_BP is not a valid enum value];#;Please contact the developer of your utility with the error key

      1. I also faced the same issue. So, I unchecked the Schedule Special Income as it was not applicable for me. But then, I faced another issue “[#/ITR/ITR2/Form_ITR2/FormName: string [Ver1.0] does not match pattern ITR-2]”.

      2. Same issue [#/ITR/ITR2/ScheduleSI/SplCodeRateTax/31/SecCode: 5BBF_BP is not a valid enum value while verification] i’m also facing, raised grievance with Income tax team. pls help us if anyone is able resolve this issue.

        1. Did you find any solution to this error?

          #/ITR/ITR2/ScheduleSI/SplCodeRateTax/31/SecCode: 5BBF_BP is not a valid enum value,
          #/ITR/ITR2/ScheduleSI/SplCodeRateTax/33/SecCode: 5BBG_BP is not a valid enum value];
          #;Please contact the developer of your utility with the error key

          1. Hi,

            I too face the same error. I raised a grievance which stands unresolved as of now. I guess by debugging the issue is at

            As per Schedule SI form it appears at line # 32 whereas the generated file is processed at line 31 , per the error msg ,

            31 115BBE – Tax on income referred to in sections 68 or 69 or 69A or 69B or 69C or 69D 60.00% 0 {“SecCode”:”5BBE”,”SplRatePercent”:60,”SplRateInc”:0,”SplRateIncTax”:0},
            32 (a) Income under head business or profession 10.00% 0 {“SecCode”:”5BBF_BP”,”SplRatePercent”:10,”SplRateInc”:0,”SplRateIncTax”:0},

          2. Finally resolved this issue. I tried with a fresh form first but produced the same error again.
            So I downloaded the json file using “Download json” option after the validation step.
            In the json file, I looked for :{“SecCode”:”5BBG_BP”,”SplRatePercent”:10,”SplRateInc”:0,”SplRateIncTax”:0}
            and deleted this entry because this was not applicable to me anyway.
            Uploaded the modified json and it worked for me.

        2. Error:-
          #/ITR/ITR2/ScheduleSI/SplCodeRateTax/31/SecCode: 5BBF_BP is not a valid enum value,
          #/ITR/ITR2/ScheduleSI/SplCodeRateTax/33/SecCode: 5BBG_BP is not a valid enum value];
          #;Please contact the developer of your utility with the error key

          Status:- RESOLVED

          Solution:- The error happens because of the form or file corruption.

          I ran through the ITR filing process from the beginning and re-submitted the ITR2 form with the same details. Basically for the system, scrapped the corrupted ITR2 form and submmited a fresh form.

        1. Hi Nikhilesh,
          Tried various options:
          1. Downloaded the latest utility (published 23 July 22) – gives same error
          2. Started from beginning (i.e. restart the process by importing the JSON exported) – gives same error
          3. Tried to manually change the JSON (by removing the 2 codes giving error) – the manually modified JSON gets rejected when uploading, since the HASH will not match

          Not sure what else can be done to resolve this error

        2. Hi Nikhilesh,

          Tried all the alternatives which were suggested above as well with the latest Tax Utility, but still getting the same error.

      3. SOLUTION :- Re-entered all the required directly in the online utility, since the offline utility still has the same error.

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