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Most Common Technical Errors on New ITR e-Filing 2.0 Portal

Technical Errors on New Income Tax Web Portal

The Income Tax Department launched the new website of Income Tax on June 7th, 2021. The website has had various technical problems since its launch. One of these is the problem related to ITR. Let’s know it in detail here.

Various Errors Related to ITR

People were excited about the new Income Tax website, but after the launch, they are facing various problems with it. The long list of problems also includes problems related to ITR filing, due to which people are getting frustrated. It is obvious that ITR filing is one of the main functions of the Income Tax website, along with other functions. But right now, the website is not able to perform its main function properly.

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    Common ITR Issues Faced by Taxpayers in FY 2024-25

    • Error 1: While submitting the return in ITR-2, the Assessee is facing the following validation error. This error is not coming while filing ITR-3:
      • In Schedule CG, the value of b1eii should be: (a) the difference of B1eiA and B1eiB, if eiA > eiB, else 0, if the date of acquisition is before 23 July 2024 and the transfer is on or after 23rd July 2024; (b) 0 in any other case.
    • Error 2: While submitting the return in ITR-2, the Assessee is facing the following validation error. This error is not coming while filing ITR-3: In schedule CG, the dropdown at sl. no. B10a, &; Whether the date of limitation /withdrawal was before 23rd July 2024 & is not selected.
    • Error 3: While submitting the return in ITR-2, the Assessee is facing the following validation error:
      • In Schedule Part-BTI, Sl. No. 15 Aggregate Income of Schedule B-TI is not equal to Sl. No. 12 – 13 + 14

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    Disclaimer:- "All the information given is from credible and authentic resources and has been published after moderation. Any change in detail or information other than fact must be considered a human error. The blog we write is to provide updated information. You can raise any query on matters related to blog content. Also, note that we don’t provide any type of consultancy so we are sorry for being unable to reply to consultancy queries. Also, we do mention that our replies are solely on a practical basis and we advise you to cross verify with professional authorities for a fact check."

    Published by CA Vineeta
    Hi,I am Vineeta Sharma. I am a chartered accountant. I have done my (B.Com) from Rajasthan University. I have keen interest in taxation field. View more posts
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    897 thoughts on "Most Common Technical Errors on New ITR e-Filing 2.0 Portal"

    1. Sir,

      [#/ITR/ITR1/TaxPayments/TaxPayment/0/SrlNoOfChaln: expected type: Number, found: String];#;Please contact the developer of your utility with the error key

      facing the issue since 5 pm july 6. what to do

      1. I was also getting the same error when was using offline utility. I filed online today and it is done without any other. So try online or download latest utility 1.1.10

    2. Error message while verifying noticed 06.07.2022@10PM#/ITR/ITR1/TaxPayments/TaxPayment/0/SrlNoOfChaln: expected type: Number, found: String];#;Please contact the developer of your utility with the error key

      1. While filing ITR 1, radio buttons for answering one of three questions are not working. I can’t move further till I click this radio button. Some times , confirmation of each segment not working even after modifications.

      2. Similar error: Can someone please help.

        “[#/ITR/ITR1/CreationInfo/IntermediaryCity: expected maxLength: 25, actual: 26];#;Please contact the developer of your utility with the error key”

        1. same error for me also , is it resolved ??? I raised from last week still IT department not resolved still now .

            1. I was going through all the comments and thought I should give it a try, so I downloaded desktop utility version for ITR filing, and it worked for me. I was able to file ITR.

    3. July 6, 2022 at 8:59 pm [#/ITR/ITR2/ScheduleIT/TaxPayment/0/SrlNoOfChaln: expected type: Number, found: String, #/ITR/ITR2/ScheduleIT/TaxPayment/1/SrlNoOfChaln: expected type: Number, found: String];#;Please contact the developer of your utility with the error key

    4. July 6, 2022 at 3:59 pm
      [#/ITR/ITR2/ScheduleIT/TaxPayment/0/SrlNoOfChaln: expected type: Number, found: String, #/ITR/ITR2/ScheduleIT/TaxPayment/1/SrlNoOfChaln: expected type: Number, found: String];#;Please contact the developer of your utility with the error key

    5. Please fix this bug:

      [#/ITR/ITR2/ScheduleIT/TaxPayment/0/SrlNoOfChaln: expected type: Number, found: String, #/ITR/ITR2/ScheduleIT/TaxPayment/1/SrlNoOfChaln: expected type: Number, found: String];#;Please contact the developer of your utility with the error key
      The return has been validated successfully without any error.

        1. yes please post a comment here if it starts working or if there is a solution to this problem –
          when validation is successful but verifying ITR-2 gives the error: [#/ITR/ITR2/ScheduleIT/TaxPayment/0/SrlNoOfChaln: expected type: Number, found: String, #/ITR/ITR2/ScheduleIT/TaxPayment/1/SrlNoOfChaln: expected type: Number, found: String];#;Please contact the developer of your utility with the error key

        2. there is NO problem in verifying this morning – i did a quick confirmation of each part of the ITR and did a validation again – and then submitted for verification – it went through , without any problem – no error like yesterday –

      1. I am facing similar error .income tax department has to rectify it,I think it is slow speed of website making us to get bored of filing a return.[#/ITR/ITR2/ScheduleIT/TaxPayment/0/SrlNoOfChaln: expected type: Number, found: String];#;Please contact the developer of your utility with the error key

      2. Have the same issue since morning today

        [#/ITR/ITR2/ScheduleIT/TaxPayment/0/SrlNoOfChaln: expected type: Number, found: String, #/ITR/ITR2/ScheduleIT/TaxPayment/1/SrlNoOfChaln: expected type: Number, found: String];#;Please contact the developer of your utility with the error key

      3. Sir,
        While submitting the itr-1 getting the following error message. Please do help.
        [#/ITR/ITR1/TaxPayments/TaxPayment/0/SrlNoOfChaln: expected type: Number, found: String];#;Please contact the developer of your utility with the error key

        what to do

      4. I am getting string error while validating itr 2 online and schema error by off line mode since last 5 days
        Raised grivence with cpc…..got reply update Microsoft net 3.5 do not use special characters…..but still problem persists.
        If anybody can guide…..please help

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