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Most Common Technical Errors on New ITR e-Filing 2.0 Portal

Technical Errors on New Income Tax Web Portal

The Income Tax Department launched the new website of Income Tax on June 7th, 2021. The website has had various technical problems since its launch. One of these is the problem related to ITR. Let’s know it in detail here.

Various Errors Related to ITR

People were excited about the new Income Tax website, but after the launch, they are facing various problems with it. The long list of problems also includes problems related to ITR filing, due to which people are getting frustrated. It is obvious that ITR filing is one of the main functions of the Income Tax website, along with other functions. But right now, the website is not able to perform its main function properly.

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    Common ITR Issues Faced by Taxpayers in FY 2024-25

    • Error 1: While submitting the return in ITR-2, the Assessee is facing the following validation error. This error is not coming while filing ITR-3:
      • In Schedule CG, the value of b1eii should be: (a) the difference of B1eiA and B1eiB, if eiA > eiB, else 0, if the date of acquisition is before 23 July 2024 and the transfer is on or after 23rd July 2024; (b) 0 in any other case.
    • Error 2: While submitting the return in ITR-2, the Assessee is facing the following validation error. This error is not coming while filing ITR-3: In schedule CG, the dropdown at sl. no. B10a, &; Whether the date of limitation /withdrawal was before 23rd July 2024 & is not selected.
    • Error 3: While submitting the return in ITR-2, the Assessee is facing the following validation error:
      • In Schedule Part-BTI, Sl. No. 15 Aggregate Income of Schedule B-TI is not equal to Sl. No. 12 – 13 + 14

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    Disclaimer:- "All the information given is from credible and authentic resources and has been published after moderation. Any change in detail or information other than fact must be considered a human error. The blog we write is to provide updated information. You can raise any query on matters related to blog content. Also, note that we don’t provide any type of consultancy so we are sorry for being unable to reply to consultancy queries. Also, we do mention that our replies are solely on a practical basis and we advise you to cross verify with professional authorities for a fact check."

    Published by CA Vineeta
    Hi,I am Vineeta Sharma. I am a chartered accountant. I have done my (B.Com) from Rajasthan University. I have keen interest in taxation field. View more posts
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    897 thoughts on "Most Common Technical Errors on New ITR e-Filing 2.0 Portal"

    1. In the IT portal i am trying to file the income tax return for AY22-23.
      It goes up to the view pls validate the prefilled return where the personal information is only allowed to be edited and seen .Rest of the fields are greyed out..e.g Gross Total income , total deductions.I have even confirmed the Personal information section .I am trying to file the return since 23jun22.

      1. Even i had the same issue. Provided all information in the Second sTep ( Gross Annual Income) but it didnt show as Green. The values submitted were matching the Form-16 as well. I was using the Google Chrome Browser.
        Today i tried using Microsoft Edge and it worked Properly. Please try with another browser in your case as well.

        Just a trial and error. Not investigated.

        Nandri!
        Ashok

        1. Sir, I am also facing the same issue. While filing ITR 1, first I reviewed the ‘Personal Information’ tab details and got it Confirmed (green coloured). Then In the next step, I entered values in the ‘Gross total Income’ Tab and clicked confirm button ………….But That
          particular tab is not getting confirmed (done several times). I am using Google chrome.
          Now let me try any other browser.

        2. Personal information cannot be validated and state name cannot be put. Several attempts are made but failed. Totally upset.

        1. I tried using Edge and tried with Incognito also. But still Im not able to move to Gross Total Income section

    2. I tried submitting my ITR 2 return after validation and got a message “schema error occurred while submitting your return, please try later.” ……………..what should I do ? I’ve been trying but same message comes. Please advise. Thanks

      1. I am also getting the same error…..
        “Schema error occured while submitting your form, Please try later”
        Stuck with this in completion of the filing before due date, Please assist and respond.

    3. INFOSYS PLS RESOLVED – Sr Citizen has more than 80% disability but the portal is limiting the exemption to 75k (applicable for 40% to 80% disability) instead of allowing 125k permitted u/s 80U.

      1. I have received the same “ITD EXEC 2003” while filing ITR 3 for Ay 2022-23. There are a lot of glitches in the offline portal as well as online portal. I am truly fed up complaining to the grievance dept.

        1. I am having the same problem since May 18; I have spent more than 3 hours on Webex meetings with IT / CPC people to no avail. They keep saying that they will fix the issue and revert within a week but that never happens. Every week is the same issue!!. When i contact them, i am told to use the latest version and try again….So, I have used 1.1.3, 1.1.4, 1.1.5 and also the latest 1.1.6….again to no avail!. How do we solve this issue?. I am at my wits end!!!

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