The Income Tax Department launched the new website of Income Tax on June 7th, 2021. The website has had various technical problems since its launch. One of these is the problem related to ITR. Let’s know it in detail here.
Various Errors Related to ITR
People were excited about the new Income Tax website, but after the launch, they are facing various problems with it. The long list of problems also includes problems related to ITR filing, due to which people are getting frustrated. It is obvious that ITR filing is one of the main functions of the Income Tax website, along with other functions. But right now, the website is not able to perform its main function properly.
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Common ITR Issues Faced by Taxpayers in FY 2024-25
- Error 1: The income tax portal has been issuing an error for the past few days, making it impossible to download the AIS and TIS Data. According to the given challenges in the ITR filing, it would be mindful to think about extending the additional deadline by 2 to 3 weeks. The lack of these important records significantly complicates the tax filing process. Here is the error below –
- Error 2: While submitting the return in ITR-2, the Assessee is facing the following validation error. This error is not coming while filing ITR-3:
- In Schedule CG, the value of b1eii should be: (a) the difference of B1eiA and B1eiB, if eiA > eiB, else 0, if the date of acquisition is before 23 July 2024 and the transfer is on or after 23rd July 2024; (b) 0 in any other case.
- Error 3: While submitting the return in ITR-2, the Assessee is facing the following validation error. This error is not coming while filing ITR-3: In schedule CG, the dropdown at sl. no. B10a, &; Whether the date of limitation /withdrawal was before 23rd July 2024 & is not selected.
- Error 4: While submitting the return in ITR-2, the Assessee is facing the following validation error:
- In Schedule Part-BTI, Sl. No. 15 Aggregate Income of Schedule B-TI is not equal to Sl. No. 12 – 13 + 14
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While filing ITR 1, the following error shows up
” The date should be before 01/04/2024 for AY- 2024-2025″
[#/ITR/ITR4/ScheduleBP/FinanclPartclrOfBusiness/OtherAssets: expected type: Number, found: String];#;Please contact the developer of your utility with the error key
I was also getting same error, you need to go to dashboard and do the resume filing.
Verification when done from draft is working.
Saame here. How to resolve it
I am also facing the same problem
How did you resolve the date error?
“The date should be before 01/04/2024 for AY-2024-2025”
[#/ITR/ITR1/Refund: required key [BankAccountDtls] not found];#;Please contact the developer of your utility with the error key
I also have the same problem. Could you find the solution? Kindly share the information.
Bro same issue here, how did you resolved this?
I was also getting same error, you need to go to dashboard and do the resume filing.
Verification when done from draft is working.
While filing ITR 5 offline the following error message is coming
[3/ITR/ITR5/PartA_Gen1FilingStatus/ItrFilingDueDate:/202Jul-31 is not a valid unu,m dfate]
Please contact the developer of the Utility
While filing ITR 5 offline the following error message is coming
[3/ITR/ITR5/PartA_Gen1FilingStatus/ItrFilingDueDate:/202Jul-31 is not a valid unu,m dfate]
Please contact the developer of the Utility
[#/ITR/ITR2/TaxReturnPreparer: required key [IdentificationNoOfTRP] not found, #/ITR/ITR2/TaxReturnPreparer: required key [NameOfTRP] not found];#;Please contact the developer of your utility with the error key
THIS ERROR CAN BE RESOLVE AFTER GOING TO DASHBOARD AND SELECT RESUME FILLING OPTION AND THEN VERIFY THE SAME
This is still not working, even after navigating from dashboard
#/ITR/ITR3/TaxReturnPreparer: required key [IdentificationNoOfTRP] not found, #/ITR/ITR3/TaxReturnPreparer: required key [NameOfTRP] not found];#;Please contact the developer of your utility with the error ke
when already TRP option is selected NO
Filled and validated via system and encountered the same issue. However, it worked for me by switching the devices from laptop to mob. Should work for others as well
This case could be applicable for all ITR not found cases.
In Schedule Salary, at Sl. No. 3 “exempt allowance” no drop down can be selected more than once error.
I am getting the same error
I am getting the same error, How did you guys fix the issue.
same error, what to do?
I get the same error. Nothing is selected more than once. How to move forward?
have you fixed this error?
Delete the 0 value field by using delete tab in exempt column & problem resolved
Not working even after that
In exempt allowances, delete those ones which are blank
YES IT IS WORKING
Yes same error arising…what should i do
even i facing the same error
How you rectify that error
In exempt allowances, delete those ones which are not applicable, even if the value is 0
Thanks for the input. This solved the problem
My ITR1 validation successfully done, no error found.
But when I am proceeding for ITR verification, getting below error :
#ITR/ITR1/Refund : Key required [BankAccountDtls] not found];, Please contact the developer of your utility with error key .
Can anyone please advice – what can be done to resolve this issue.
How was this error fixed?
Delete the 0 value field by using delete tab in exempt column & problem resolved
From which step , we have to this step?
Not working still
Go to the home page dashboard and select resume filing and submit for verification it will work
Please fill bank account detail.
Did you find a way to resolve this issue ? I am getting the same error
[#/ITR/ITR3/TradingAccount/OtherIncDtls/0: required key [NatureOfIncome] not found];#;Please contact the developer of your utility with the error key
how to rectify the error
I am facing this error while uploading ITR 2 from offline Utility for AY 2024-25- “Http failure response for https://eportal.incometax.gov.in/iec/itrweb/auth/ v0.1/returns/submit/wzrd/xml: 0 Unknown Error”
same error is coming when I tried to verify and submit through desktop utility. And error-“Something went wrong, please try again” is coming when tried submit direct online. Please help
have you resolve it ?..
How did you solve the issue ?
I am facing the same problem when filing ITR 2 under old regime. ITR 2 under new regime going through without any issue.
Iam also unable to resume filing of ITR-2 under old regime as all details are saved.
same error when filing ITR2 under new tax regime, how to resolve it?
Getting same error. This is so irritating. No solution and help from IT.
Issue resolved. One needs to do some changes in the DNS setting under Wifi Settings. Pls follow the steps shown the link below – https://youtu.be/nZG5klHVkNw?si=n2Qux2sno9chGCDw
44ADA case. getting this error while uploading return
Same error. How did you solve it?
[#/ITR/ITR4/IncomeDeductions/UsrDeductUndChapVIA: required key [Section80DD] not found, #/ITR/ITR4/IncomeDeductions/UsrDeductUndChapVIA: required key [Section80U] not found, #/ITR/ITR4/IncomeDeductions/DeductUndChapVIA: required key [Section80DD] not found, #/ITR/ITR4/IncomeDeductions/DeductUndChapVIA: required key [Section80U] not found];#;Please contact the developer of your utility with the error key
Did you find a way to resolve this issue ? I am getting the same error
SAME
SAME
how to solve this error
[#/ITR/ITR1/ITR1_IncomeDeductions/UsrDeductUndChapVIA: required key [Section80DD] not found, #/ITR/ITR1/ITR1_IncomeDeductions/UsrDeductUndChapVIA: required key [Section80U] not found, #/ITR/ITR1/ITR1_IncomeDeductions/DeductUndChapVIA: required key [Section80DD] not found, #/ITR/ITR1/ITR1_IncomeDeductions/DeductUndChapVIA: required key [Section80U] not found];#;Please contact the developer of your utility with the error key
Hey, did you figure out how to solve it?
I was also getting same error, you need to go to dashboard and do the resume filing.
Verification when done from draft is working.
Thanks for sharing this solution. It worked.
Thank you it worked
Yes, It working bro thank you
I got the same error when filing from Linux, via Firefox.
Switched to Chrome on Windows and it just worked.
is this solved please help……..
[#/ITR/ITR1/ITR1_IncomeDeductions/UsrDeductUndChapVIA: required key [Section80DD] not found, #/ITR/ITR1/ITR1_IncomeDeductions/UsrDeductUndChapVIA: required key [Section80U] not found, #/ITR/ITR1/ITR1_IncomeDeductions/DeductUndChapVIA: required key [Section80DD] not found, #/ITR/ITR1/ITR1_IncomeDeductions/DeductUndChapVIA: required key [Section80U] not found];#;Please contact the developer of your utility with the error key
Did you find any solution to this?, I am also getting same error.
I am getting the same error, please tell me how to resolve it.
Getting the following error, PAB details entered etc is correct [#/ITR/ITR2/ScheduleTDS3/TDS3onOthThanSalDtls/0: required key [PANOfBuyerTenant] not found];#;Please contact the developer of your utility with the error key
Please enter PAN no of tenant in house property head.
In which section this PAN of tenant needs to be entered ?
I being super senior citizen tried to pay tax on line through authorised bank kotak Mahindra
Bank six attempts failed.it was not
Going through ITD Bank has sent
OTP to my mobile and tried to pay
It didn’t work A
#/ITR/ITR2/TaxReturnPreparer: required key [IdentificationNoOfTRP] not found, #/ITR/ITR2/TaxReturnPreparer: required key [NameOfTRP] not found];#;Please contact the developer of your utility with the error key. How to resolve it
Please let me know if you found any solution
Did you got solution on this?
[#/ITR/ITR2/ScheduleTR1/ScheduleTR/0: required key [TaxIdentificationNo] not found];#;Please contact the developer of your utility with the error key
did you get solution of this error?
In Schedule Salary, at Sl. No. 3 “exempt allowance” no drop down can be selected more than once error
Please delete all the pre-filled exemptions which you are not claiming (value = 0). This should work.
where to delete these fields?
Where to find this ? How did you fix it
This worked Tq.
Sir,
While i am Proceeding to validation, i m facing this error ”
1. Date of Form 10IA and Ack number of Form 10IA provided in schedule 80DD/Schedule 80U should match with efiling DB filed for claiming section 80DD/Section 80U”
please help to resolve the error.
Works
Did you find how to resolve
In Schedule Salary, at Sl. No. 3 “exempt allowance” no drop down can be selected more than once
Yes, It was resolved after removing the unused fields next to HRA exemption section. It was showing as zero values, those are deleted. It worked out then.
Logout, and resume filing. Select No option in all other exemptions other than applicable deduction. Then it will work.
Logout and change browser to Chrome. It will work
Just delete those empty drop down’s and also fill the empty fields with a min value of 1. It should get us out of it.
Unable to proceed IT filing Form 1. The option is disabled.
error: request could not be completed in absence of response from uidia, please retry after sometime.
While verifying my ITR through adhaar
ERROR OCCURED : PLEASE ENTER RETURN FILLING DATE.
ISSUE FACING WHILE FILLING ITR. KINDLY RECTIFY.
I am getting the following error;
#/ITR/ITR2/PartB_TTI/Refund/BankAccountDtls/AddtnlBankDetails/0/AccountType: NO is not a valid enum value];#;Please contact the developer of your utility with the error key
Please help to resolve
we have faced this problem 2 times while making tds payment today . Our 2 challan still pending for payment today was the last day of payment .please guide what to do.
Error
“you have exceeded the limit to invoke the service on this network. please try after 8 hours.”
Sir
did u find the solution of this error ?
If solved please let me know
Facing same problem. Please provide suggestions asap
SAME PROBLEM
I am getting the below error
[#/ITR/ITR2/ScheduleS/AllwncExemptUs10/AllwncExemptUs10Dtls/1:
required key [SalNatureDesc] not found]
Please contact the developer of your utility with the error key
Did it get resolve? I’m getting the same error