• twitter-icon
Unlimited Tax Return Filing


Major Problems Solved in New ITR E-filing 2.0 Portal

Resolution to Problems on New E-filing 2.0 Portal

The government has initiated the new ITR filing portal dated 7th June 2021 for enhancing the efficiency of the IT portal, the effective user interface, and the more satisfying user services.

But since the start of its launch, the portal is seeing issues such as it is not able to furnish the ITR on the “New Portal, unable to do EVC (E-verify) of ITR, non-launching of the schema of ITR Forms, facing errors in the registration of PAN/TAN, unable to opt for New Tax Slab Regime in ITR, non-auto-population of 26AS data in ITR, Filing of Form 15CA & CB not enabled, getting error in the registration of Digital Signature on IT Portal, inactivation of PAN, unable to download ITR filed for current & past assessment years, unable to submit ITR in response to notice u/s.148, etc.”

Moreover, the portal computed the late filing of the fees despite the suspension of the ITR date to 30th Sept 2021. In this article, it is mentioned about the problems being faced and their resolutions have been recommended.

Is the ITR for AY 2021-22 Filing Commenced on the IT Portal 2.0?

Yes, the ITR filing has initiated the new IT portal. Form ITR 1 & ITR 4 can be furnished with dual utility offline/online mode. Some of the assessees may face the issue in specific menus but ordinarily, it is being filed now.

Is the ITR e-Forms i.e. ITR 1 to ITR 7 Now Available on New Portal?

According to the latest guidelines of the Income Tax Portal, Common Offline Utility has been published dated 02/08/2021 for ITR 1 to ITR 4, but for ITR 5 to ITR 7, this is yet to be released.

Common Offline Utility (ITR 1 to ITR 7)

How to Solve the Download Issues in ITR-V & ITR Forms for the Preceding AY?

The first option to download the ITR-V and ITR Form was not working. It shall begin from the last couple of days, but if you are seeing some problem even after that then you can try with the fast speed internet connection or download it in the early morning time that is before 9 AM.

What is the Method to Choose a New Tax Slab Regime for Furnishing the ITR?

For the concern, if you are filing ITR 3 or ITR 4 you are required to e-file Form 10 IE to choose the new tax slab regime. After furnishing the Form 10IE, this shall be auto-populated in the ITR Form. The option to choose the current regime is given in ITR 1 & ITR 2 itself.

What is the Method to File Form 10 IE on the Latest IT E-filing Portal?

For the concern, you need to choose the fresh regime before furnishing the ITR 3 or ITR 4. You are required to furnish Form 10 IE by logging into the New e-filing Portal 2.0. Filing of Form 10IE has been enabled on the Portal.

Steps to File form 10IE
  • Go to e-file
  • Income Tax Forms
  • File Income Tax Forms
  • “Persons not dependent on any source of Income (i.e. Source of Income not relevant for this form)”
  • Determination of tax in certain special cases (Form 10 IE)

What is the Method to Download Java Offline or Excel Utility for Filing ITR of AY 2021-2022?

With effect from the assessment year 2021-22, the concept to start the separate Excel and Java offline utility for each IT return Form separately was just stopped. Now you can revise the common JSON utility which shall be released. As of now the common utility for furnishing ITR 1 to ITR 4 is to be released that is to be downloaded as:

Download Common Offline Utility

Downloads> Income Tax Returns>AY 2021-22>Common Offline Utility (ITR 1 to ITR 4)

Not able to E-verify the ITR post Furnishing of the ITR?

Some assessees are not able to e-verify post to the filing of ITR as the portal does not answer on tapping the e-verify option which is shown as compared to ITR V acknowledgement of the assessment year 2021-22. From the mentioned steps you can do the same:

  1. Log out of Web Portal (i.e. Don’t use ID & Password to login)
  2. Go to our services
  3. Click on e-Verify
  4. e-Verify income tax
  5. Fill in the details as per the menu mentioned as:
  6. e-Verify your return
  7. ITR will be successfully verified Post OTP.

The Most Reliable Method to e-Verify the ITR?

For the concern, you are filing the online ITR via the income tax website. Hence before the furnishing of the ITR, the portal urged to opt for one of the mentioned options:

  • E-Verify Now
  • E-Verify Later
  • Speed post to Bangalore

The effective method to opt is the 1st option that is e-verify now and executes the Aadhar OTP. It works effectively.

What is the Method to Make the Signature File to Enroll DSC on the New Tax Portal 2.0?

The concern for making the signature file for registering a Digital Signature Certificate (DSC) has just stopped with the latest portal. The thing is that now you can enroll in DSC by installing the latest DSC management utility that is Enbridge from IT Portal.

File to Enroll DSC on New Portal

What is the Method to Enroll in the DSC of the Partner of the Firm or Director of Company for Filing IT Return Form of Company/Firm?

Partner or director needs to enroll DSC in his or her profile through his credentials. For the case, if they have an authorized signatory in the Firm/Company’s IT Profile, the DSC shall automatically execute the same.

Form 26AS Information Which is Not Automatically Populated in the New IT Portal?

During furnishing of the online ITR form, some of the assessees face the error as per the non-auto population of specific information of 26AS Form e.g. TDS, TCS, Advance Tax and Self Assessment Tax Challan details. Towards the concern that you can manually download form 26AS and insert the information of TDS or TCS or Tax Deposit in ITR Form.

What is the Method to File ITR in Answer to Notice u/s 148 for AY 2017-2018?

Some assessees who pose notice u/s.148 for AY 2017-2018, which were obtained in recent times, shall not be able to furnish the ITR towards the notice. The choice to furnish ITR is enabled now in the e-Proceeding Menu> File Response.

Not Enrolled on the Upgraded & Traditional Income Tax Portal. Shall I Do it now?

For this case, if you previously had enrolled in a traditional e-filing portal, then you are required not to re-register as traditional taxpayers get transferred to the new portal automatically with the same credentials. But for the first time registering on the tax portal will be able to use the new portal and work easily.

How to File ITR on New Web Portal?

Just opt for the mentioned methods to furnish the ITR:

  • Immediately furnish the online ITR on the new tax portal https://www.incometax.gov.in/
  • File the Income-tax return via common offline utility open on the latest income tax portal
  • Methods to ITR Filing via Online or Offline
  • You can furnish the ITR via third-party vendor software or websites that enable you to file the ITR through their portal or software or generating JSON files over them & uploading it on the new official website of Income Tax.

New Portal Calculating Late Fees for Late Furnishing of ITR of AY 2021-22?

The new portal was calculating the late fees dated 1st August 2021 to furnish the ITR before 31st July, despite the last date being prolonged. But at present, the problem shall get resolved.

What to Do When I File & e-Verified My ITR But Have Not Obtained the Refund to Date?

Please see if the chosen bank account to receive an IT refund is pre-validated & EVC enabled on the New IT portal. It provides quick processing & credit of IT refunds to your bank account.

Reply to Complaint on New Income Tax Portal is Shown as “NA”?

Please see that your registered email id as portal shall not correctly show the answer to the complaint but accurate communication is to be delivered through email.

My Income Tax Profile has Not Updated to 100% But I Can’t find What’s Left. Do I File ITR Without Completing Profile to 100%?

Finishing the profile of the income tax website to 100% level assists in pre-filing the normal information during ITR filing. Towards the concern of the profile update, you were enabled to opt to file the information during the time of filing the ITR on your own.

What to Implement If there are Various Glitches in the New Portal?

Establish a grievance at the E-filing Portal through accurate facts and screenshots of the error.

Disclaimer:- "All the information given is from credible and authentic resources and has been published after moderation. Any change in detail or information other than fact must be considered a human error. The blog we write is to provide updated information. You can raise any query on matters related to blog content. Also, note that we don’t provide any type of consultancy so we are sorry for being unable to reply to consultancy queries. Also, we do mention that our replies are solely on a practical basis and we advise you to cross verify with professional authorities for a fact check."

Published by Arpit Kulshrestha
Arpit Kulshrestha seeks higher interests in financial services, taxation, GST, I-T, etc. Writes articles with depth knowledge and is extensive for the same. The resources provide effective articles for the products of SAG infotech which provides taxation and IT software. Writing from observations and researching makes his articles virtuous. View more posts
SAGINFOTECH PRODUCTS

Join the Conversation

8 thoughts on "Major Problems Solved in New ITR E-filing 2.0 Portal"

  1. I am trying to file itr 1 , proceed option is not highligting, only download json file is shown.
    . and even if 98% of tax is paid on tax liability still it is calculating B and C interest.
    and there is no option to edit these details also. Filing a simple calucated itr is becoming so tedious

  2. Trying to efile AY 2021-2022 ITR2. Autopopulated residential phone number shows invalid STD/ISD code for Canadian number. That field is non-editable. Already tried twice to get resolution. They say it’s fixed but same thing happens. Frustrating. What a sloppy job IT department!

  3. Error shown under validation in ITR-1 reads as under: “The date should be before 01/04/2021 for AY 2021-22”
    The error when clicked upon does not open for correction.
    The error appears to be unconnected to any of the details filled in by me in my
    ITR-1 , which have all been confirmed.
    I am stuck just 2 steps away from full completion of the ITR-1
    Please urgently let me know how to get around this glitch

  4. I am unable to proceed on my e-verification of AY2021, getting Name entered in ITR doesnt match with the name in PAN Database.
    while my name in Pancard and ITR json is same.
    Since 2017 I used to e-verify my returns using same details.

    On call the income-tax support , on entering PAN and DOB , IVR is reporting sorry u have entered incorrect details

  5. Dear Sir,
    I had filed Online Income Tax return. After filing the online return, I e-verified return using Aadhaar OTP but I am not able to view/download the income tax returns filed under “view filed Returns” menu. The dahsboard is not showing Income Tax Return for AY 2021 22.
    When i tried to re-file the return, it says that the income tax return had already been filed.
    One more thing, there is registered mail id corresponding to above returns but I did not get any confirmation mail also.

  6. Sir

    I am unable to get OTP to my overseas mobile phone. My indian phone number is no longer
    working. Does the new system not accept international mobile phone number for contact details.

  7. 1)The glitch of charging interest @1% per month u/s 234A on Total Tax payable for ITR2 filled up after 31 July but within extended period of 30 September 2021 has NOT been solved YET.
    2)In OFFLINE mode(ITR2), there’s no visible provision/options of directly saving data filled up manually to enable resuming onward filling up of same form in subsequent sessions… Once there’s a break , all manually filled up data get lost and we have to start afresh !!
    Choosing either of “Download/Import prefilled data” options, doesn’t auto-fill even data available in FORM 26AS except TDS amount , a facility available in earlier/last year’s version of e-filing software
    Suggestions provided at the end to correct Errors in e-filing, if any, aren’t as helpful as in the last year’s software version

Your email address will not be published. Required fields are marked *

Follow Us on Google News

Google News

Latest Posts

New Offer for Tax Experts

Huge Discount on Tax Software

Upto 20% Off
Tax, ROC/MCA, XBRL, Payroll, Online GST

Limited Offer, Hurry

Best Offer for Tax Professionals

Upto 20% Discount on Tax Software

    Select Product*

    Genius Software