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DSC Issues Disclosed While Filing GSTR 9C Form on GST Portal

DSC Issues GSTR 9C Form

Every registered taxpayer whose turnover of an F.Y. is more than the specified limit of INR 2 crores u/s (5) 35 of the CGST Act shall get his accounts audited by a chartered accountant or a cost accountant and shall furnish its copy and a reconciliation statement in FORM GSTR-9C. From FY 2020-21 onwards Auditor certification is not required only Self reconciliation statement is required.

Here we will discuss the complete GSTR 9C DSC issues into 2 parts divided into Part A & Part B.

GSTR 9C Part A – Issues under DSC

Digital Signature Certificates (DSC): Digital Signature Certificate is an electronic or digital format of authorization and plays the role of evidence of an individual’s identity for the purpose of online transactions and filings.

While filing Form GSTR-9C on GST Portal, you may encounter some issues related to DSC Part-A, some of them are highlighted here along with the quick fix.

  • Taxpayers may use PAN-based Class 2 or Class 3 DSC on GST Portal
  • Make sure that PAN entered and PAN mentioned in DSC is the same, in the case of PAN verification failed error.
  • Make sure that DSC is installed / token is plugged in your system.
  • In case of issues on registration or signing DSC on the GST Portal, ensure that emSigner is started.
    • When emSigner server is started to → Stop the server > Restart the emSigner server as ‘Run as Administrator’.
    • When emSigner server is not started to → Start the emSigner server as ‘Run as Administrator’.
  • In case of error after clicking the PROCEED button or invisible WebSocket, restart the emSigner.

For more details click on the link given below:

GSTR 9C Part B – Issues under DSC

(From FY 2020-21 onwards Auditor Cetification is not required only Self reconciliation statement is required.)

Steps for Filing Form GSTR 9C

Collection of Data by Taxpayer For Sending it to Auditor

  • On the GST portal, download filed Form GSTR-9 as well as Form GSTR-9C Tables from Form GSTR-9.
  • Send these downloaded files to the Auditor for the Preparation of GSTR-9C Statement.

GSTR-9C Statement Preparation By Taxpayer Via GSTR-9C Offline Utility

  • Download the latest version of filing Form GSTR-9C on GST Portal
  • Install the emSigner after downloading it.
  • Open the GSTR-9C Offline Utility Excel Worksheet > Include the table-wise details in the Worksheet > Create Preview PDF file > Access the Draft Form GSTR-9C
  • Create JSON File which auditor will attest by affixing his/her DSC.
  • Send the attested JSON File to the taxpayer for uploading it on GST Portal.

Upload The prepared GSTR-9C Statement

  • Taxpayer Uploads the attested JSON File on GST Portal using his/her DSC Save Form on GST Portal.
  • Signature the Form and finish the filing of Form GSTR-9C on GST Portal.

Note: While signing generated JSON File, by using his/her DSC, Auditor should make sure that

  • HTML file name ‘WSweb’ and ‘GSTR_9C_Offline_Utility’ is in the same folder to create the JSON and emSigner is installed in your system.

For further detail, check the link given below: https://tutorial.gst.gov.in/downloads/gstr9cofflineutility.pdf

Disclaimer:- "All the information given is from credible and authentic resources and has been published after moderation. Any change in detail or information other than fact must be considered a human error. The blog we write is to provide updated information. You can raise any query on matters related to blog content. Also, note that we don’t provide any type of consultancy so we are sorry for being unable to reply to consultancy queries. Also, we do mention that our replies are solely on a practical basis and we advise you to cross verify with professional authorities for a fact check."

Published by Ribhu Sharma
I am Ribhu Sharma, a semi qualified chartered accountant and a commerce graduate from Kota university, Presently working with SAG Infotech Pvt.Ltd.Jaipur View more posts
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33 thoughts on "DSC Issues Disclosed While Filing GSTR 9C Form on GST Portal"

  1. Dear Sir

    I am installed the latest emsigner but when I was enter my digital signer password and try to sign in its stacks please suggest something so i can resolve this issue.

    Thanks & regards
    bittu pal

  2. INCOME TAX AUDIT SOME AUDITOR AND GST AUDIT IS DOING ANOTHER AUDITOR. WHILE FILING GSTR 9C WHO IS AUDITOR 1 WHETHER INCOME TAX AUDITOR OR GST AUDITOR

  3. The emsigner in step 2 is not working however when checked the emsigner the following msg is shown. how to resolve?
    org.java_websocket.WebSocketImpl@131c7af disconnected from server.
    127.0.0.1 connected to the server

  4. for 9C I have created Json file, uploaded also, it is processed without error, then I have uploaded the balance sheet and p and L also, then the Tick option of I hereby solemnly affirmed is not getting enabled, I am clicking on Proceed to file then an error comes as Auditor Sign is not Valid. please suggest Sir

  5. I am getting error Invalid DSC when the 9C is uploaded. I have used the latest emsigner and DSC valid up to June 2020. Please advise. Even I have cross verified PAN many times and still, it is showing the same error. Kindly guide me on the solution

  6. I am trying to generate JSON, But after clicking Initiate Signing, Open Signer is not opening to click (it is still hidden). I can’t proceed further after Initiate signing. What is the problem??

  7. At the time of filing using the offline portal, I am facing two different issues

    1. The error shows that the auditors signature is invalid. Kindly resign and upload
    2. please check the server connection1:(object event)

    How to proceed. Clarify.

  8. I am getting error Invalid DSC when the 9C is uploaded. I have used the latest emsigner and DSC valid up to June 2020. Please advise. Thanks

  9. On pressing the initiate signing button, please check the server connection1:(object event) appears again and again. What to do?

  10. After filing JSON file with GST portal under initiate filing option status show “error occurred” however no error report generated. How to solve this issue?

  11. Hi Reshma,

    the option of “initiate signing” is not enabled and when consol tab of inspect element of “initiate signing” is checked it says error at line No. 213

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