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Most Common Technical Errors on New ITR e-Filing 2.0 Portal

Technical Errors on New Income Tax Web Portal

The Income Tax Department launched the new website of Income Tax on June 7th, 2021. The website has had various technical problems since its launch. One of these is the problem related to ITR. Let’s know it in detail here.

Various Errors Related to ITR

People were excited about the new Income Tax website, but after the launch, they are facing various problems with it. The long list of problems also includes problems related to ITR filing, due to which people are getting frustrated. It is obvious that ITR filing is one of the main functions of the Income Tax website, along with other functions. But right now, the website is not able to perform its main function properly.

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    Common ITR Issues Faced by Taxpayers in FY 2024-25

    • Error 1: While submitting the return in ITR-2, the Assessee is facing the following validation error. This error is not coming while filing ITR-3:
      • In Schedule CG, the value of b1eii should be: (a) the difference of B1eiA and B1eiB, if eiA > eiB, else 0, if the date of acquisition is before 23 July 2024 and the transfer is on or after 23rd July 2024; (b) 0 in any other case.
    • Error 2: While submitting the return in ITR-2, the Assessee is facing the following validation error. This error is not coming while filing ITR-3: In schedule CG, the dropdown at sl. no. B10a, &; Whether the date of limitation /withdrawal was before 23rd July 2024 & is not selected.
    • Error 3: While submitting the return in ITR-2, the Assessee is facing the following validation error:
      • In Schedule Part-BTI, Sl. No. 15 Aggregate Income of Schedule B-TI is not equal to Sl. No. 12 – 13 + 14

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    Disclaimer:- "All the information given is from credible and authentic resources and has been published after moderation. Any change in detail or information other than fact must be considered a human error. The blog we write is to provide updated information. You can raise any query on matters related to blog content. Also, note that we don’t provide any type of consultancy so we are sorry for being unable to reply to consultancy queries. Also, we do mention that our replies are solely on a practical basis and we advise you to cross verify with professional authorities for a fact check."

    Published by CA Vineeta
    Hi,I am Vineeta Sharma. I am a chartered accountant. I have done my (B.Com) from Rajasthan University. I have keen interest in taxation field. View more posts
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    897 thoughts on "Most Common Technical Errors on New ITR e-Filing 2.0 Portal"

    1. I am not able to confirm personal information & proceed with gross total income. Next option is not enabled. Is this a technical glitch?

        1. Very Frustrating , same issue with me , other options are not enabled, stuck at personal information. Any one any idea , how we can get rid of this ?

          1. Last name is mentioned. Still not able to continue to step 2. Struck at confirming personal information. All star mark fields are filled.

            1. Same problem – name autofilled in the first section with no provision to correct it within the ITR, leading to error at the time of verification. One is already registered at the portal with a login. Will one have to register afresh and fill in all the saved data again?

      1. I am also not able to confirm personal information & proceed to next, even after confirmation next section is not enabled

      2. I checked with customer care. there is some bug in continuing the draft. So go for new filing. dont resume from past.

    2. If a person having proprietorship business and FORM-16A, which ITR he/she should be filed. Please guide. Thank you.

    3. I did not claimed under 80DD .I am claiming in only 80D .

      It is showing error “Fixed amount of INR 75000 can be claimed for category ” Dependent with disability” u/s 80DD subject to GTI.” at the time of verification .
      There is no validation error.

      Which is irrelevant with my ITR2 .

    4. I am getting this error.
      “In schedule part BTI value mentioned under chapter VI-A, Part B, C , Ca and D is not equal to sum of Part B deduction”
      Here the difference is RS 1. It is due to rounding up of values. Also sum is calculated by system only there is no scope for manual editing of value. How to resolve the issue

      1. Hi sagar is your problem solved.
        “In schedule part BTI value mentioned under chapter VI-A, Part B, C , Ca and D is not equal to sum of Part B deduction”
        I am also getting same issue

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