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An Informative Guide to GST Portal for Taxpayers and Cos

GST Return Filing GSTN Portal

As every Indian taxpayer knows about the official GST return filing portal. The GST portal is used for filing GSTR forms 1-9 along with tax payments. This informational GSTN portal keeps each and every piece of data that provides a helpful guide about services, registration process, tutorials, GST practitioner guide, payment guide, challan creation and much more.

Facilities of GST Portal

The new official GST portal www.gst.gov.in launched by the GST Council has everything you can ask for. You can find the information, queries and details related to Goods and Services Tax from the portal, easily.

All the details and downloadable files that may be required by the assessee are made available on the portal. The assessee can access the portal by registering on the portal using the mobile number registered with GST.

Through the portal, you can generate the password and login ID and first-time users can generate the username by entering the GSTIN. The username and password will be saved online.

Various tasks can be completed on the portal like Filing GST Returns, Payment of GST Filing, Table 6A of GSTR-1 (Export Refund), Claim Refund of excess GST paid (RFD-01), and many more. The GST portal will help taxpayers in a lot of ways and will ease the processes related to GST.

Here is the complete guide about the GST portal. We introduce every part with a brief description of clear understanding.

Let us find out the complete official portal of goods and services tax in detail:

Login Panel on Top Right of GST Portal

  • This is the important section through which a taxpayer can access the portal and his business account. The login section required the username and password of the registered taxpayers to give them access to their accounts. Also one can register as a new taxpayer through the help of sign-up.

Services Under Header Menu of GST Portal

Under the services tab of the GST Portal, there are 4 kinds of sub-categories:

1. Registration

Under the registration tab, every taxpayer can register in the goods and services tax regime. The registration tab also has 3 sub-tabs namely:

  • New registration – In this tab, a fresh GST registration is done for taxpayers with all the details.
  • Track application status – In this tab, the taxpayers can check their application filed for registration.
  • Application for filing clarification – In case, any registration was rejected or pending for any reason, the taxpayer can file clarification and get cleared for its registration.

2. Payments

Under the payments tab of the GSTN portal, taxpayers can pay the taxes accrued under the GST. The payments tab has further 2 sub-tabs namely:

  • Create Challan – The taxpayers can file the details for taxes under the heading CGST, SGST and IGST along with the sale purchase details and can further generate the challan for paying the taxes.
  • Track payment status – Once the taxpayer has filed the returns and paid the taxes, he can track the tax payment status under this tab with details including GSTIN and other details of the business.

3. User services

Under this tab, the user can take general services related to the goods and services tax including basic queries.

  • Contacts – The taxpayer can find contacts of authorized personnel of GST to ask any query or for any suggestions.
  • Search office address – Here one can find the office address of authorized GST processing for any personal visit regarding taxes.
  • Generate user ID for the advance ruling – In this tab of the GST portal, the taxpayer can generate his user ID for any petition-related query in the advance ruling.
  • Cause list – Any cause-related query can be solved under this tab.
  • Grievance/ Complaint – This tab helps taxpayers file any complaint regarding the working of the portal or GST return filing complaints.
  • Locate GST practitioner – One can find an authorized GST practitioner under this tab and can take services for proper GST return filing.

4. Refund

  • Under this tab, the GST portal provides a ‘Track Application Status’ option for taxpayers to know the status of their GST refund by entering the ARN number.

GST Law Under Header Menu of GSTN Portal

  • For any kind of information regarding the GST laws and provisions, one can visit the tab. It provides all the relevant rules and guides over CGST, SGST and IGST-based rules across the states.

Downloads Under Header Menu of Indian GST Portal

  • In this tab, taxpayers can download various offline tools to file the GST return when offline. The offline tools can save the tax details at the time of tax entry and can be uploaded later when being online. There are numerous offline tools like Returns offline tools, Tran 1/2 offline tools, ITC forms offline tools, and GSTR forms offline tools.

Search Taxpayer Under the Header Menu of the GST Return Portal

One can also find the status and complete details of taxpayers registered under the goods and services tax regime on the GST web portal. For this one must go under this tab and select any one of the tabs given:

  • Search by GSTIN/UIN – Under this tab, the person must enter the unique GSTIN provided to the business entity which can also be found at the entrance of the business unit or store as mandated by the government authorities. After inputting GSTIN, complete detail is given to the taxpayer including the category of its business i.,e. normal or composition scheme, tax return filing status, place of business, date of registration and much more.
  • Search by PAN – Under this tab, one can simply put the PAN of the taxpayer can find all the relevant details for the taxpayer under the GST.
  • Search Composition taxpayer – Under this tab, the person can find out whether the business unit is regarded as a composition scheme as there is a provision in which the composition scheme dealers cannot collect taxes from the consumer. To check if one can enter the GSTIN details under this menu of the GSTN portal.

Help Option on Header Top Bar of GST Filing Portal

Under this tab, one can find technical help regarding the goods and services tax.

  • System requirements – Under this tab, the person can know all the system-related requirements for the operation of offline tools and any utility to file GST returns on the authorized government GST portal.
  • User manual videos and FAQs – The taxpayers can find all the relevant videos and FAQs on the queries related to goods and services tax.
  • Document required for registration – The taxpayer can get all the list of documents required for the registration and thus can register under the GST prepared.

e-Invoice Under Main Menu of GST Portal

Under this tab, the taxpayer gets a direct link to reach the E-invoice portal by clicking its link URL: https://einvoice1.gst.gov.in

e-Way Bill System Under the Main Menu of the GST Portal

Under this tab, the taxpayer gets all the features based on the GST E Way Bill and its tracking. There are multiple features available under this tab such as:

  • Movement of Goods under GST
  • CGST Rules Chapter XVI Rule 138 & Annexure of Exempted Goods
  • e-Way Bill Portal FAQs
  • e-Way Bill Portal User Manual

News | Updates | Events

This section covers all the information regarding upcoming important events and news related to the goods and services tax regime. All the updates are according to the dates and one can simply find all the sections and categories in it.

Popular Help Topics

This section is helpful for all taxpayers who are having any issues related to the filing or payment of taxes. There are FAQs which help taxpayers with every kind of issue and doubt over GST return filing or any other problems with the GSTN portal.

Taxpayers (Normal/TDS/TCS) Option on GST Website Portal

This section helps taxpayers and GST practitioners in registration as well as finding a suitable party for their GST return filing needs. The taxpayers can find an appropriate GST practitioner and vice versa the GST practitioner can find a taxpayer to assist him in the GST filing procedure.

About Goods and Services Tax

In this section, the visitor can find all the relevant details of the GST council and its structure with the history of goods and services tax and its formation to implementation.

Important Section of GST Portal – GST Due Dates

This section provides all the upcoming due dates of the GSTR forms along with details about GSTR forms and highlights those GST forms whose due dates are coming soon.

Website Policies

Every website must follow some guidelines to stay activated on the web platform and here in this section, one can find all the related details of website policies of the GSTN portal like how they work and what are the policies and rules to which the GST portal adhere to.

Related Sites Links

Here the visitor can go to other government websites related to taxation and compliance with tax. Central Board of Excise and Customs and state tax websites can be reached through this section.

GST Portal Help Guides in PDF Format

This section will assist the visitor in all the basic requirements of the computer to install and run the GST return filing procedure along with PDF guides for filing the returns and registration documents list.

Proposed Changes in the GSTN

There are multiple changes and amendments have been made which will further strengthen the overall GSTN system. The changes may include the capacity enhancement of the GSTN portal from 1.5 lahks to 3 lahks at any time, vendor/customer master data creation, matching facility for GSTR 2A and purchase register, and communication facility for missing invoices.

Also, the council has approved some more features within the portal for the betterment of the taxpayers. The GST council will be bringing the changes as soon as possible before the next quarter.

Contact Us

The section gives the contact details of the GSTN portal instance department linked to the website

Disclaimer:- "All the information given is from credible and authentic resources and has been published after moderation. Any change in detail or information other than fact must be considered a human error. The blog we write is to provide updated information. You can raise any query on matters related to blog content. Also, note that we don’t provide any type of consultancy so we are sorry for being unable to reply to consultancy queries. Also, we do mention that our replies are solely on a practical basis and we advise you to cross verify with professional authorities for a fact check."

Published by Ribhu Sharma
I am Ribhu Sharma, a semi qualified chartered accountant and a commerce graduate from Kota university, Presently working with SAG Infotech Pvt.Ltd.Jaipur View more posts
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1 thought on "An Informative Guide to GST Portal for Taxpayers and Cos"

  1. I was little reluctant to learn GST but after going through the above, I decided to proceed to learn. Thanks

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