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How to File a Complaint Against Income Tax Officer?

File Complaint Against Income Tax Officer

The motive of the tax government is to make your ITR filing convenient and less time-consuming. In case if you have filed your Income Tax return completing all the formalities still you are bothered by the tax officers regarding compliance, you can file a report stating your issue or instead file an online complaint against the officer bothering you.

Latest Update

  • According to a ruling made before the Income Tax Appellate Tribunal (ITAT) Kolkata, income tax authorities are required to obey CBDT circulars. Read Order

Grievance Redressal in Principal CCIT Region

Especially for your complaints, Grievance Redressal in the Principal CCIT Region or Unified Grievance Handling System is on duty to online launch a report with the help of e-redress. You can file a complaint in case if there is any trace of harassment, misbehave or delay in forwarding your file from the officer’s side.

How to File a Complaint Against an IT Officer?

Let’s have a look at quick steps to file an online complaint against any inconvenience from the department or from the tax officers:

  • Visit www.incometaxindia.gov.in and click on ‘Contact Us’ visible on the dashboard
  • Inside you will find guidelines related to various tax issues faced by the filer
  • Select Grievance Redressal in the Principal CCIT Region option visible on-screen → Select from the list, the name of your state
  • After selecting the state, you will land on the list of ‘zones’ → Select your Zone from the list
  • You will now come across the list of all the Income Tax officers operating in your area with the details of their phone numbers and email id. You can now compliant

Launch a Complaint with the Help of e-Nivaran:

Click on the ‘e-Nivaran’ link, which is the online grievance redressal portal of the income tax department. Register yourself with the portal using your PAN card and other personal details. Fill in the necessary details related to your grievance, such as assessment year, tax amount, and issue faced.

Disclaimer:- "All the information given is from credible and authentic resources and has been published after moderation. Any change in detail or information other than fact must be considered a human error. The blog we write is to provide updated information. You can raise any query on matters related to blog content. Also, note that we don’t provide any type of consultancy so we are sorry for being unable to reply to consultancy queries. Also, we do mention that our replies are solely on a practical basis and we advise you to cross verify with professional authorities for a fact check."

Published by CA Suchi Sharma
I'm Suchi Sharma, a finance expert who is committed to doing things the right way. As a chartered accountant, I have the skills and knowledge to help you navigate the complex world of finance. Whether you need help with taxes and accounting, I'm here to provide you with the best possible advice and guidance. View more posts
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16 thoughts on "How to File a Complaint Against Income Tax Officer?"

  1. No action has been taken on my request for deactivating duplicate PAN Card ######### from aadhar.
    I have surrendered my duplicate PAN on 5 months before but still no action has taken. Im continuously visiting office twice in every month but they keep on saying they are all busy with their activities.
    Are we not working professionals or don’t we have any work. I have met public relational officer and explained my difficulties politely and she simply said they have other priority works.
    If they are busy with their activities then where can I get a solution for my issue. Can anyone pls suggest.
    My letter was handed over in person to The Officer, Chennai Branch.

  2. Dear Sir

    I was an NRI for the period from 2004 t0 2018 after coming back to India in 2019 I have declared that I am Resident of India and my Two NRE accounts got converted to Normal SB Account
    Recently i have Received a notice under 148 for the escapement of IT Return for the FY 2017-2018 in the mentioned period all my transactions are under NRE i have clearly mentioned the account was under NRE Status but Straight away they issued 148 i have all the documents to prove that I was an NRI can i get help regarding this

  3. No action has been taken on my request for activating my Pan Card #########.
    My letter was handed over in person to The Officer, Ward (3)(3)(1) HMT Bhavan, Mekri Circles, Bangalore

  4. What is the timeline for the disposal of grievance? Even after 3 months of filing the grievance under e-nivaran the status of the grievance is shown as pending.

    What is the escalation process?

  5. Company name reliance finance limited
    Loan promote company
    Muz processing fee and registration fee amount for 5500+9999 leya ora Mana bola ki Loan closed u mara payment refund kar do abhi muz payment refund nahi huwa ha

  6. Sir,
    I had received another notice regarding  my pending appeals.Please look into it.
    TOTAL CLAIM BY INCOME TAX IS 11000 FOR THE APPEALS.
    Case is pending in ito,lucknow zone..

     What should I do? Are we living  in Fools’ country. One officer accepts my plea &
    another officer refuses.
    I had also paid Rs.2000/- per application 1000/-. No hearing till date over 1 to 2 year had been passed.
    IT OFFICE HAD CLAIMED UNDER VIVAAD SCHEME LAST DAte 31.03.20.
    Sir, please advise me urgently.

    1. Dear Sir, its a great initiative that our government has come up with vivad se vivash scheme. Dear Sir, if you are satisfied with the amount of demand raised, then u can opt for this scheme.u will not be liable to pay penalty and the interest on it. However if u wish to get the address of your complaint from CIT(Appeal),u make an application for early hearing in this matter.

  7. IT dept taking time from Aug 2019 till now Feb 2020, not processed my income tax, I went through the steps mentioned in this article and submitted grievance, to which I get the reply as ‘due to wanting of verification of certain claims made by taxpayer’, and then written as ‘Taxpayer may receive further communication from department seeking responses’, I am to receive 47k refund, its more than 6 months now and I am missing interest on the amount, they close the grievance themselves, usually, one who raises the issue should be closing it, this is completely absurd, I am a salaried man and don’t have any other income, and still this happens to me, this is totally illegal from the end of govt. and income tax debt.

    Any way I can file a case against them and make them pay for my damages?

  8. My husband is an Amway distributor. How much it’s possible for him to make is very clear and verifiable from Amway. Now because he had team members in remote areas, he would buy products on their behalf on his credit cards and when they paid him, he would pay off the cards. Naturally, this led to a lot of cash transactions from which he earned nothing. An income tax officer listened to his dealings and advised him to open a current account and make all deposits there instead of directly to the cards. Next year, he charged my husband with earning revenues equal to the amount deposited in that account. Not only that, he has made a false demand of 50 lakhs, which my husband has never possessed, let alone profits of that amount. Amway can confirm that it’s impossible for a person at that level to earn this much. We subsequently found another source to access that officer’s boss, but even he wants us to pay at least half that amount.

    My husband’s only asset is his bike and he has told the officer that. Now no one is willing to even listen to the case until we pay the income tax department. And obviously, we are afraid to go to anyone to solve the problem because the income tax officers can do worse. The process is going on for around 1.5 years and my husband’s accounts are frozen for a year these bastard income tax officers don’t even care about how are family must be running. They don’t deserve to live but it’s my husband that’s on the verge of suicide. We don’t know what to do. Can you suggest any remedy?

    1. You must have received notice u/s 148 for re-opening of case. In case you do not reply they make best judgement assessment u/s 144 based on the available records with them. I you had filed the return properly then it would not have happened.. You could have shown this as business income and accordingly pay some Income tax based on commission earning. The time for making appeal is also passed.

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