Solved! GSTR 9C Technical Errors While Uploading on Portal

Resolve to GSTR 9C Technical Errors

GSTR 9C is an annual audit form for all the taxpayers registered under GST which are having gross turnover of more than 2 crores in a financial year. There might be some cases when errors may occur while uploading the GSTR 9C on the portal. If the GSTR 9C form format View and download the GST annual return (GSTR 9, GSTR 9A) and GST audit (GSTR 9C) forms in PDF format on a single click. All the three forms PDFs are notified by the govt is not matching with their standard then there are errors recurring in your procedure of uploading.

With the approaching due date for filing GSTR 9C, a lot many filings could be noticed these days. But some professionals are stuck with the compliance owing to the creation of GSTR 9C JSON and uploading of GSTR 9C JSON. This particular write up is a piece of crucial information that will help you deal efficiently with your filing issues. The following is the list of errors along with some suggested solutions:

GSTR 9C JSON Errors While Uploading & Generating with Solutions

S. No.Particulars
1JSON of GSTR 9C does not support download from the web portal as GSTR 9 does.  
2The numbers or other relevant data related to GSTR 9 to be used in GSTR 9C can only be entered manually in GSTR 9C (offline utility)
3Error during generating GSTR 9C JSON:
a)ErrorSolution

Sheet Validation Error:Select the option “Validate Sheet” for every part in GSTR 9C

“OLE Application”> Exit from all your excel or word files from your system & em signer> windows> search for internet option> security> custom level>“Automatic prompting for Activex control” make it to ‘Enable'”Download unsigned Activex Control” click on Prompt then click on OK.> Download the Notepad ++> Go to the utility folder > right click on “wsweb.html”—> Select “Edit with Notepad++”>Then select “<html>”  tag, give a space after “<html>” tag and finally press the backspace button. Save the file by using the shortcut Ctrl-S and thereon close the file.> Open Emsigner again.> open the utility and try to create the JSON file again.

Unable to SignPlease check thoroughly the name in DSC and entered in Part V and Part B(i) or (ii) of GSTR 9C – Offline Utility are the same.Further, the membership no. write down like as “12345” instead of “012345”.Make sure that the emsigner is active.
b)Error while uploading the GSTR 9C JSON:

ErrorSolution

Error OccurredIt is a system error. Try the reload the file 2-3 times.  If the same error occurs, then prepare the offline utility again and then upload it.

Received but PendingIt is a system error. Try the reload the file 2-3 times.  If the same error occurs, then prepare the offline utility again and then upload it.

Processed with Error> Request for download error report by clicking on the  download error report
Now, open the error file in GSTR 9C offline utility Easy to download GSTR 9C offline utility in excel format as given by the Indian government GST portal. We attached step by step guide to download the tool. Read More and the column with errors can separately be seen in red colour. Resolve the said  error and re-generate the JSON file and upload it.

Priya Nawani

A workaholic by nature, Priya, likes to explore new things and is passionate about writing. She is a happy go lucky person and loves to chat. Being an internet freak, she likes to research over different topics and Pen them down with her own twist. Posted as a Content Writer at SAG Infotech, currently, she is into writing tax-related content with the aim to keep the viewers updated with the stirs of GST governance and amendments in tax laws.

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9 thoughts on “Solved! GSTR 9C Technical Errors While Uploading on Portal

  1. A new error is appearing while uploading the GSTR-9c, this is after successfully generating the JSON. The error is “YOU HAVE UNSAVED CHANGES ON THE FORM. PLEASE SAVE YOUR FORM BEFORE PROCEEDING”. We are clueless about it. JSON is with auditors DSC. When generating JSON no error is reported. only when Filing GSTR-9C on the GST portal it is appearing. There is no provision to SAVE the form (file). Pl help.

    1. Sir. please check whether your attachments have been saved successfully on the portal, if the answer is YES then please raise ticket no. on GST helpdesk as early as possible

  2. The value of CGST in-field total amount paid(tot_amt_paid) in table 9 does not match the declaration in gstr9. Please get it rectified and then upload it. The value of CGST in-field total amount paid(tot_amt_paid) in table 9 does not match the declaration in gstr9. Please get it rectified and then upload.

  3. Value of CGST in-field total amount paid(tot_amt_paid) in table 9 does not match the declaration in gstr9 WHILE UPLOADING GSTR 9C IN PORTAL HOW TO RECTIFY

  4. Value of SGST in-field unreconciled payment(unrec_tax_turn) in table 9 is incorrect. Please get it rectified and then upload it. Taxable turnover as per GSTR-9 while uploading GSTR 9C OFFLINE

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