The income tax department launched the new website of Income Tax on June 7th, 2021. The website is having various technical problems since its launch. One of these is the problem related to ITR, Let’s know it in detail here.
Various Errors Related to ITR
People were excited about the new Income Tax website but after the launch, they are facing various problems with it. The long list of problems also includes problems related to ITR filing, due to which people are getting frustrated. It is obvious that ITR filling is one of the main functions of the Income Tax website along with other functions. But right now the website is not able to perform its main function properly.
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Latest Update
- The Department of income tax directed Infosys regarding the fresh technological problems from the income tax e-filing portal. read more
- The CBDT informed the Gujarat High Court that the developer team has to fix the several glitches faced by the taxpayers while uploading audit reports and filing returns on the new e-filing portal. They also said, there was no relief on interest for the late filers.
Some ITR Problems Taxpayers Are Facing
- Errors are circulating on the portal while filing income tax returns as several taxpayers are complaining via Twitter
- ITRs for different financial years are not being downloaded in PDF format
- Filed ITR receipts are not being downloaded
- If I try to do ITR verification by selecting ‘self’ in the capacity, then the name disappears and shows a validation error
- It is also showing the under-processing of returns processed in March 2021
- The Income Tax Department has introduced the Javascript Object Notation facility (JSON utility) for the assessment year 2022, but this facility is not visible on the website yet
Note: Recently the analysts and researchers have found that all these problems are solved and these issues are below 60% with the recent updates. However, there are refund issues still on the portal taxpayers and clients are reaching out to authorities for a better solution.
Login Problems on New Tax Portal
Whenever a user is trying to log in to the new website of Income Tax, they face the problem of login failure multiple times. Sometimes the website is also notified that the password is wrong. But if you want to change the password, then the forget password option is not working. Even if this option works, then there is a problem in getting the OTP. That is, you have to face all the problems regarding the password.
Problems with PAN Card
Another problem is that, whenever a user is trying to validate any of his information by visiting the new Income Tax website, he is seeing a data mismatch error. This means that the information entered by the user is not matching with his PAN card, while everything is being entered correctly. People are having one more problem related to PAN cards as the website is showing many PAN numbers as invalid, but these same PAN numbers are doing well on the old website.
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