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Suggestions for the Government Before GST E Way Bill Re-launch

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The GST E-way bill is developed by the National Informatics Centre (NIC) which has built the IT backbone of Goods and Services Tax as well and meant to be generated when the value of goods more than Rs. 50,000 is shipped intra-state or inter-state. The E-way bill is required to include details such as information about consignor, recipient, goods, and transporter.

The bill is an important part of the GST regime and meant for tracker of cargo transportation on road in form of a digital document. The E-way bill first introduced on January 15 on trial basis in 4-5 states. Later on February 1, 15 states had introduced an intra-state bill in relation to the necessary inter-state bill but the technical glitches in the portal made it to deferred for implementation till 1 April 2018 and 20th April 2018 ( Jharkhand, Bihar, Haryana, Tripura, Uttarakhand and Himachal Pradesh) for the second phase of intrastate case. So here are the points need to be considered before implementing GST E-way Bill:

Solve Out Technical Glitches

During a trial period, the implementation of E-way bills created major issues on a portal and this made the business in confusion and halt state. At some places, even the shipments were being seized and a system was facing continuous errors in generating the bills.
So, now we expect the bill to be generated with stability and updated so that industry does not face any sort of technical glitches. It is expected that 25-50 lakh e-way bills will be required to generate each day and it can even extend to 75 lakh per day. To manage the load, the government needs to create an extra server in sort of emergency lending of server management.

Prepare Appropriate Offline Utility

With the E-way bill portal, it is also necessary for the government to develop the mobile application as well. The mobile utility will not only create the easy accessibility for business but it will also speed up the process because the generation of an e-way bill through mobile will only need simple clicks. One of the reason is also the low network coverage throughout the geographical boundaries of the country. As the logistics and truckers may try to change some details within their GST e way bill application before reaching the destination, they may access the offline utility even in the low network range, do the changes and it automatically gets saved while one gets back to the network area.

This way is more towards the taxpayers as it creates a simple user interface and helps them to sort out the problems faced in dealing with e-way bill generation.

Read Also: GST E Way Bill Preparation Guide for Transport Companies & Suppliers

Troubleshooting & FAQs

While filing the details in E-way bill generation, there must be an option of troubleshooting such as a ‘question mark’ sign with leading information about the topic and related queries. The addition of such kind of mark helps the user to sort out issues before going on long FAQ’s list.

It is necessary that government should generate the FAQ’s to sort out problems faced by common business. So that more people can learn about the problem in advance and clear out their doubts as well.

Video Tutorial for Each and Every Step

There are many ways to generate awareness about how to furnish and generate E-way bill, but the Video tutorial is the best way to directly communicate with the concerned businesses and make them aware about how to proceed step by step for generating e-way bills. There are many portals who are launching their own ways to generate e-way bills, the government is required to provide a full-fledged video in advance before launching the E-way bill for better implementation. The better approach will be if the government produce videos in the different language as well. By moving forward with such kind of move will definitely relief small businesses who are not much aware of the official languages.

Language Diversity for PAN India

Language diversity can also be a factor in facing problems in E-way bill generation as India harbours many languages in the country apart from Hindi and English. The inclusion of multiple language options not only reduce the problems faced by many businesses but it will also create fewer hurdles in better implementation of system flow.

Capable Technical Support

A team designated for solving technical issues in filing E-way bill generation is necessary to establish in order to make E-way Bill Implementation an easy approach. When dealing with a completely new platform, it is quite obvious that the business can face various issues and even the process can put on hold for them, so it is required that at the time of problems, they can contact for technical support and get their issues resolved.

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