GSTR 9C is an annual audit form for all the taxpayers registered under GST which are having gross turnover of more than 2 crores in a financial year. There might be some cases when errors may occur while uploading the GSTR 9C on the portal. If the GSTR 9C form format 
With the approaching due date for filing GSTR 9C, a lot many filings could be noticed these days. But some professionals are stuck with the compliance owing to the creation of GSTR 9C JSON and uploading of GSTR 9C JSON. This particular write up is a piece of crucial information that will help you deal efficiently with your filing issues. The following is the list of errors along with some suggested solutions:
GSTR 9C JSON Errors While Uploading & Generating with Solutions
| S. No. | Particulars | |
|---|---|---|
| 1 | JSON of GSTR 9C does not support download from the web portal as GSTR 9 does. | |
| 2 | The numbers or other relevant data related to GSTR 9 to be used in GSTR 9C can only be entered manually in GSTR 9C (offline utility) | |
| 3 | Error during generating GSTR 9C JSON: | |
| a) | Error | Solution |
|
| Sheet Validation Error: | Select the option “Validate Sheet” for every part in GSTR 9C |
|
| “OLE Application” | > Exit from all your excel or word files from your system & em signer> windows> search for internet option> security> custom level>“Automatic prompting for Activex control” make it to ‘Enable'”Download unsigned Activex Control” click on Prompt then click on OK.> Download the Notepad ++> Go to the utility folder > right click on “wsweb.html”—> Select “Edit with Notepad++”>Then select “<html>” tag, give a space after “<html>” tag and finally press the backspace button. Save the file by using the shortcut Ctrl-S and thereon close the file.> Open Emsigner again.> open the utility and try to create the JSON file again. |
|
| Unable to Sign | Please check thoroughly the name in DSC and entered in Part V and Part B(i) or (ii) of GSTR 9C – Offline Utility are the same.Further, the membership no. write down like as “12345” instead of “012345”.Make sure that the emsigner is active. |
| b) | Error while uploading the GSTR 9C JSON: | |
|
| Error | Solution |
|
| Error Occurred | It is a system error. Try the reload the file 2-3 times. If the same error occurs, then prepare the offline utility again and then upload it. |
|
| Received but Pending | It is a system error. Try the reload the file 2-3 times. If the same error occurs, then prepare the offline utility again and then upload it. |
|
| Processed with Error | > Request for download error report by clicking on the download error report Now, open the error file in GSTR 9C offline utility  |
