The goods and services tax has been rolled out and already half a month is elapsed but still, the issues regarding registration prevail in the trading community. All the issues are related to the technical shortcomings of GST portal. Some of the common issues like Invalid user ID of taxpayers, URL error, ID not activated are still prevalent on the screens of traders trying to understand this new tax regime.
The government has tried to help in this chaos and has provided various GST helpline numbers on which taxpayers can register his complaint and can get the resolution. Numerous traders including national capital Delhi’s Karol Bagh trader Prabhat Jain tried to explain that even the OTP does not come on the registered mobile number.
Also, he denoted that more often the GST portal while registering shows provisional ID and password not activated kind of errors which is frustrating. While some other traders told that, in between doing registration, the portal shows ID password as invalid which makes no sense for further procedures.
Read Also: GST Enrollment or Registration Last Dates for Indian Tax Payers
Some Issues getting replayed on GST portal are:
- No Application reference number on SMS or email after submitting form 20
- Message displayed “submit and pending for verification” after submitting form 20
- No range code after submitting form 20
- User ID displayed wrong or invalid
- Displaying Log in ID as “Not activated”
An official knowing the issue told that the GST server has no issue regarding such kind of faults, while he also suggested that the internet speed might be slow to access the required information. While he also told that the document size limit may be exceeding which is making the issue, but still if any traders cross these issues may contact help desk anytime.
The solution was to contact CBEC helpdesk 0124-4688999 or at 1800-1200-232. Apart from this, the users can also submit e-mail regarding the issue and can get their support ticket which will get transferred to the technical team.
